AndrewT

Divine said: I would suggest to everyone at this point to do a full re-install of the game.

Here is that process:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods act... Read more

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Europa Universalis IV/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Europa Universalis IV/logs/ folder, attach here system.log , error.log .  

You could try zipping it up first.  

Krilato said: I could not find the Ransomware "Apps Allowed Through" list.

In the Windows search box type Ransomware. Enable Controlled Folder Access if disabled, then go into the Apps Allowed Through list and add those .exe files.

Couldn't find the "disable full screen optimizations" on the ck3.exe properties either.

Then you have probably right clicked on a folder or some other file - all .e... Read more

Steam were supposed to have fixed this months ago, I'm surprised you are still seeing it.

Then the problem was due to the DLC's price of $0, which the Steam store couldn't handle. Folks worked around that by waiting until they ordered any other priced item (Paradox or not) from Steam, and adding that free DLC into the order.

Does that work for you?  

I see you have three audio channels there. Does the same thing happen via all 3 ?

Our similar game Crusader Kings 2 is free to play on Steam now, does it also have this problem?  

From that error log, you either have a bad installation or are using mods. If this happens with ALL mods disabled, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders - In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN expand your Windows paging file maximum size to 32gb

...

Read more

You have a memory fault on your machine, very likely hardware I'm afraid!

Memory: 16384MB RAM
Available OS Memory: 8122MB RAM

Half your memory is unavailable in Windows.

Until you can get that fixed:
- expand your Windows paging file maximum size to 32gb

Opti...

Read more

That message means you have run. eu4.exe directly, not started the game from Steam. It is normal in that situation. What happens if you start the game from the Steam PLAY button?

HOI4 will not show that message, only EU4 does. What happens if you start the game from the Steam PLAY button?  

2024-01-05 01:42:51 [repository] [WARNING] Error in response (repository.json.asc): Get ".asc": signing TTL received is too close to current time (threshold of 60 sec)
2024-01-05 01:42:51 [daemon] [ERROR] versions: downloading repo metadata: downloading repository metadata: Get "": signing TTL received is too close to current time (threshold of 60 sec)

This error means your computer is not on good internet time, which confuses our servers. Go into the Date&Time control panel and make sure Set Time Automatically is ON. Then hit the Sync Now button.

Then run the game again, the launcher will probably update itself now.

All the best!  

That's because it doesn't need it - only the Steam edition does so it can play with non-Steam users.

If you are playing against Steam users, they need to select the cross-store option - you are already on it.  

Interesting; certainly our older games used to specifically require proprietary drivers on Linux. I'm a little surprised we don't still say that with our latest games.

While my Linux knowledge is pretty rusty, my impression was even with them installed, Mesa was still used. But I could well be wrong or out of date.


I cannot, I am sorry, they will simply not spend time diagnosing issues on an supported distro. I have no direct channel to them anyway, I'd normally point you to the Bug Reports forum. We can only hope you see something revealing in those dumps, and/or any Linux logs you might have there.  

Display Tab 2: There is a problem with AMD Radeon(TM) Graphics device. For more information, search for 'graphics device driver error code 43'

Please uninstall AMD with this tool https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Reboot, then install the very latest from here http://support.amd.com/en-us/download
... Read more

Does it run from eu4.exe directly in file explorer okay?

Does the new launcher work with other games you have such as CK3, HOI4 and Stellaris?  

In this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.  

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

Now test with a new campaign when ALL Mods disabled.

If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

Ah, that is usually an antivirus app getting in the way. What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

ck3.exe (in the Steam CK3-binaries folder)
dowser.exe (in the Steam CK3-launcher folder)
C:/users/{UserName}/AppData/Local/Programs/Paradox Interactive/launcher-v2.2024..1/paradox launcher.exe
C:/users/{UserName}/AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

IF that doesn't help, also set each of those .exe files (EXCEPT ck3.exe !) to run as the Windows Admin user.

Then the game should run from Steam/our launcher, and enable all the DLCs.  

Thanks for that, good work! I was unaware of that limitation myself.

Can I ask what pointed you in taht direction, was there an alert somewhere?  

Can you translate that message for us please? Being an image we can't run it through Google Translate. Thanks.

And, have these games and that launcher run okay before this? Do you know what change or update seemed to trigger this propblem?  

Almost certainly not - uncorrupting any computer file is like unscrambling an egg! If the incident happened while the save was being written out, it will be half updated and half not.

You could ask the good folks in User Mods to look into it, they probably know more about save file structure than anyone outside the devs.

Sorry for that happening to you!