AndrewT

AndrewT



16 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
Then please start your own thread and I'll help you there, thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
In there we see the game crashing in CELib_x64.dll . Am I right in thinking that is part of a 'training' (cheat) utility? If so we need to remove that from this machine while we work on this. That might account for some of the errors in that log, which I have not seen before.

I don't see any other reason for this problem in those files. If you uninstall that cheat app and start a new test galaxy, do you still get this problem?  
Comment
    AndrewT on Support Forums - Thread - Direct
Garr Incorporated said: Well that is a very excessive way to make this work. One installs the game from Steam, hoping to use mods, then has to abandon the installed version of the game and install it for the second time in order to maybe do anything about it. This feels both overly complex and extremely foolish to me.
I'm not following why you had to abandon the Steam installed version and move to the non-Steam version?

But to answer your point, the two versions must be different as one interacts with Steam and the other does not, so obviously they ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
That is an instance of the Chrome browser that our launcher uses. Why this is happening for you but not others I'm not sure!

If you start the game from CK3.exe , which bypasses the browser, do you still get this? I'll guess not.


Either way, what antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

ck3.exe (in the Steam CK3-binaries folder)
dowser.exe (in the Steam CK3-launcher folder)
C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2022.14/paradox launcher.exe
C:/users//AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe  
Comment
    AndrewT on Support Forums - Thread - Direct
CK2 and EU4 are from the same era, using almost the same Clausewitz version. Stellaris and HOI4 are from the next era, and CK3 much later still. So it seems clear your issue is something between that old Clausewitz version and your setup, in some way! Those older games will not be rewritten with newer Clausewitz versions, I am sure, but that doesn't leave us much to look into or tweak to improve your situation.

A bit random, but what if you exit the Steam app entirely and run them from ck2game.exe and eu4.exe directly from File Explorer, any different?  
Comment
    AndrewT on Support Forums - Thread - Direct
Morrigan86 said: Tried this, unfortunately it did not work.
That's because you have a different cause, even though it's the same error message. Always best to start you own thread in future, thanks.


2022-12-16 02:36:37 [repository] [WARNING] Error in response: Get : signing TTL received is too close to current time (threshold of 60 sec)
This error means your computer is not on good internet time, w... Read more

15 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
Adamson said: This is what my gameplay looks like, but I found the culprit the game doesn't load the graphics card. During the month the game uses less than 10% of the card. When the month ends the usage increases to 30% but only for that moment.
That's not my interpretation of those measurements! To me that means the game's requirements of that video card are very modest, as they should be for such a beast, and the cause is elsewhere.

Do you get this with CK2, Stellaris and HOI4 as well?  
Comment
    AndrewT on Support Forums - Thread - Direct
When this happens: In Task Manager -processes, what do you see still running? Possibilities are:

ck3.exe
paradox launcher.exe
dowser.exe
cefprocess.exe  
Comment
    AndrewT on Support Forums - Thread - Direct
Well, 50fps ought to be adequate for a non-action game like this - higher fps will not produce any visible benefit over that, IME. Are you still seeing other performance symptoms such as slow loading times or jerkiness in scrolling and zooming the map?

If so, before you start the game run Task Manager-performance. Now start the game in windowed mode ; when the problem occurs what do you see in CPU, GPU, memory, network etc ? Any of them seem to be maxing out or cycling in time with the issue?  

14 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
There's a mod error in that log - please make sure ALL mods are disabled while we work on this.

Some Windows errors and LiveKernelEvent entries in that dxdiag; are you having problems on this machine outside the game? LiveKernelEvent happen when the machine or Windows is forcibly downed.


First please manually edit that settings.txt to say:
refreshRate=60
vsync=no

Then Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode.


Then start a new test campaign with NO mods enabled - is that any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on this game in your Steam Library, Manage, Browse Local Files. It's there.  
Comment
    AndrewT on Support Forums - Thread - Direct
Has this always been the case for you? or it was okay up to some point?

It only happens on a large galaxy, is that right? And right from the start, or only in mid or late game play? Or only after playing for a period?

Is the problem only fps? Or also slow time passing, jerkiness in zooming or scrolling, long load times? All of those perhaps?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .


Please report the temperatures of your CPU and video (GPU)
1/ be... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Darvor said: 2022-12-14 01:29:34 [main] [ERROR] Fixing existing installation failed:
exec: "msiexec": executable file not found in %PATH%
This is a Windows problem. I've seen it a few times but I don't know what causes it.

Please go to C:/windows/system32/ folder and copy (NOT move!) msiexec.exe to the Steam folder where cities.exe is.

Then run the game from the Steam PLAY button. That should do it for you!  

13 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
60 fps should not be unplayable in this game , unless you are seeing other performance symptoms such as slow loading times or jerkiness in scrolling and zooming the map?

I'm not familiar with AMD adrenalin, but if it is like nVidia GeForce Experience in trying to optimise the game, I'd suggest unloading it before starting the game - any different?

If not, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Installing the game on a different disk has no effect whatsoever on the launcher, which is a separate app.


Please try this:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/{userName}/AppData/Local/Programs/Paradox Interactive/
- C:/users/{userName}/AppData/Local/Paradox Interactive/
- C:/users/{userName}/AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- exit the Steam app entirely
- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam


IF that doesn't help, in this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  
Comment
    AndrewT on Support Forums - Thread - Direct
Is that on both machines? Because your report reads like your laptop has it and your home PC doesn't, for some reason.  
Comment
    AndrewT on Support Forums - Thread - Direct
The normal file path for the folder you want to use there, like D:/CK3/ or whatever.  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

THEN Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.


If those don't help:
DXDIAG is a pr... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I have it in my game and it shows in my Manage My DLCs list... is it that you used to have it and it's now gone? Or you've never had it?  

12 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
As the problem exists outside our games, we're probably not the best place to help you fix it - it's going to be a Windows or hardware issue most likely.

As a start unload GeForce Experience if running, as it sometimes makes things worse .