AndrewT

AndrewT



12 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
MachopPower69 said: And what if going into EU4.exe -> Properties -> Compatibility isn't possible because Compat doesn't exist as an option?
It does exist; most likely you have right clicked on a folder or desktop shortcut, not eu4.exe itself.  
Comment
    AndrewT on Support Forums - Thread - Direct
This seems to have been the case forever:

PC game pass version missing content

I'm not sure how much people have noticed this, if any, but it appears that Stellaris on PC via gamepass is missing both the anniversary portraits and the horizon signal DLC. I noticed this due to me attempting to launch an old save, which seems... ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I ran this by some folks in the back end here.

TTS uses the OS language, not the game language. If you want it in English you'll need to set Windows to use English.

We speculate you are not getting Swedish in the game because you don't have a Swedish TTS pack installed in Windows, so it's using some other nearby language.
{ "lightbox_close": "Close", "lightbox_next": "Next", "lightbox_previous": "Previous", "lightbox_error": "The requested content cannot be loaded. Please try again later.", "lightbox_start_slideshow": "Start slideshow", "lightbox_stop_slideshow": "Stop slideshow", "lightbox_full_screen": "Full screen", "lightbox_thumbnails": "Thumbnails", "lightbox_download": "Download", "lightbox_share": "Share", "lightbox_zoom": "Zoom", "lightbox_new_window": "New window", "lightbox_toggle_sidebar": "Toggle sidebar" } image (2).png... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Roiayer said: Hello I have the same error but in my case I have MacOS 11 and I can´t update it to 12 there is not another way to solve the problem?
Not until the launcher devs diagnose and fix the problem, and release that new version. Sorry about that!

Why is it you cannot update, if I can ask?  

11 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
In File Explorer go to where Steam is installed, typically c:\program files (x86)\Steam. From there go into SteamApps and Common. If the CK3 folder is still there after the uninstall, delete it.

Then click on Documents in the left column. In the right pane go into Paradox Interactive, CK3. Delete everything in it except the save games folder.  
Comment
    AndrewT on Support Forums - Thread - Direct
Glocc on da blocc said: %gamedatapath%

That is held in launcher-settings.json in the Steam/CK3/launcher folder.  

10 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
Are you BOTH on Xbox or PS4/5? Because we've seen some other such reports recently.

Or some other edition of the game?  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file ... Read more

09 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Stellaris/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I'm pretty sure your issue is your Intel(R) UHD Graphics video system, which is WELL below the minimum requirements:

Graphics: Nvidia® GeForce™ GTX 660 (2GB) / AMD® Radeon™ HD 7870 (2GB) / Intel® Iris Pro™ 580 / Intel® Iris® Plus G7 / AMD® Radeon™ Vega 11

To get past that you could try editing that pdx_settings.txt and replace DX11 with OpenGL in the Renderer paragraph. That will be slower but is less demanding on the video system.

If that doesn't work, you'll need to play the game on a machine with supported hardware I'm afraid, or use GFN or any similar service.

Sorry for the bad news!  
Comment
    AndrewT on Support Forums - Thread - Direct
Ah, is your issue with cloud saves how to move a local save into the cloud? That I'm not sure about with this game, TBH. Having placed the save under that /remote/ folder, I would have thought Steam would sync it up to the cloud next time you exited the game. Does the game show in Steam as the cloud synced okay? Does it show here?
store.steampowered.com

...

Read more
Comment
    AndrewT on Support Forums - Thread - Direct
flintsparc said: "Unless you are suspecting any such limit has been reduced recently, something like that?"

That's what it says on the error message.
Well, not exactly. It says "perhaps the mod size is too big ..." but not that the maximum permissible size has been reduced.

...
Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Perhaps, but no one from Paradox staff will see this post, most likely. I would have thought the experienced modders would know of any such limit already?

But if larger mods a had previously been uploaded, it doesn't seem likely that is th eproblem. Unless you are suspecting any such limit has been reduced recently, something like that?

Perhaps someone could trick up a mod the same size as yours and upload it and see if it has the same problem.  
Comment
    AndrewT on Support Forums - Thread - Direct
There's a known issue in that area with Gamepass CK3, but not Stellaris.

Is this with any mod on mods.paradoxplaza.com no matter how small or what type?

Do the mod files appear in Documents/Paradox Interactive/Stellaris/mod folder?  

08 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
That is a launcher installation error, nothing to do with the game as such. I suspect you can run the game from stellaris.exe

For that problem, empty out the c:\Windows\Installer folder - they are all temporary files so no real loss there.

Or if that folder does not exist, make it manually.  
Comment
    AndrewT on Support Forums - Thread - Direct
I moved your previous identical post to User Mods because I have no knowledge of mods or uploading them. The idea was that other modders would confirm or deny they see this problem too; IOW is it an issue for just you, just this mod, or everyone?  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know why you are getting that error in moving your set Documents location. You may need qualified Windows support help with that.

What is your issue with saving to cloud instead of locally? It should just be a case of ticking that box in the game's settings.  
Comment
    AndrewT on Support Forums - Thread - Direct
Please try deleting the entire contents (ONLY!) of that c:\Windows\Installer\ folder , they are all temporary files so no loss. To see it you'll need to enable View Hidden Items in File Explorer.

If it's not there though, probably you or malware have deleted it; try making it manually yourself.

Good luck!  

07 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
That error log seems to show a corrupted game installation. If you run a Steam Verify operation against the game, does it find anything to fix?


If that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Well, the easiest way is to use Steam Cloud saves instead.

Next easiest is to redirect your whole Windows user Documents folder to another drive; In the left column of File Explorer right click on Documents, just under This PC there. Go to Properties, Location.

If those aren't suitable for you it can be done by editing and making text files; that's a fiddly process and may need to be redone when there's a game or launcher update. But let me know and I'll lay out that process too.