AndrewT

Please don't re-open old threads; your problem has a different cause than the one =that was discussed here 9 months ago:

Mods enabled, yet not working after 1.6.0 update.

After I updated to the new 1.6.0 update, my mods stopp... Read more

You must have run the launcher from the desktop shortcut, which is a standalone mode for users who do not want to run Steam. It does need a separate game installation if used that way.

As you are okay with Steam , run the game from the PLAY button in your library there, as before.

Aleorn said: But now, when I have my game installed in Steam but not yet linked to PDX Launcher, the saves look like some cryptic stuff. What could be the reason for that?

They are compressed. To uncompress them change the filename to add .zip to the end then double... Read more

New content will not be available in existing games. Did you start a new colony since installing this DLC?  

VIdrengr said: If I try to launch the game via eu4.exe, the opening screen of the game EUROPA UNIVERSALIS is showing for like a second and then shuts down back to desktop. No error messages. If I try to launch by Steam I get the same message that was shown earlier in this tread. It's basically the same issue here, the opening screen is showing for a second before it shuts down to desktop and the error message is showing

Then in fact your problem has nothing to do with the launcher at all. In the game launcher please set Display mode to Borderless. THEN go ... Read more

I can only guess the game builds a map cache the first time, which is used subsequently. If that's right it's more a game design issue than a bug or a technical problem.  

That should not happen, I have no explanation for that.

If you make a new Windows user on this machine and log into it with that, does the same thing happen with the log? And the game?  

VIdrengr said: Just bought two additional DLCs, and maybe thats why I was forced to update the launcher?

Everyone gets new launcher versions when they are released (every 6-8 weeks usually) regardless of what game or DLCs they have.

When you say "this problem": you can run eu4.exe okay but the launcher cannot, and fails to start the game, is that your situation?  

Are you sure about that? Because the log file should only ever be overwritten when you start the game up again; there'd be not much point in having a log that disappeared after a crash!  

This is just this one colony? Others, or a new one, run okay?


Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  

Constantchange said: Hello - “yet another blackscreen” refers to the fact that this is a very common issue in the internet.

I do virtually all the technical support for this game here and in our ticketing system. I do not see this as a common issue on any OS.

If you delete settings.txt and try the game from the EPic play button , does it make a new settings.txt ?

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Trensicourt said: I was playing and I got BSOD with something called apc_Index_mismatch. Not sure if this has anything to do with the graphics card but to emphasize, my laptop is very new.

That looks like a driver problem

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Lots of DirectX 11 errors, plus other video problems in there. While your nVidia driver is pretty recent, being on Windows 8.1 is not ideal - were you at all thinking of updating that OS?

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.

Is that any better?


If not, edit that pdx_settings.txt file and replace DX11 with OpenGL .Does it load then?  

VitriustheBrave said: Sorry for necro, but is there a way to manually add the descriptor file?

I don't know, you'd need to ask the modders on that score!  

FYI this game is not supported on Intel video systems on any OS. But that would normally just make the game run slow, not crash on load.

In your title you say "yet another blackscreen", but you also say the game has never run on this system. What did you mean by that?

Odd that your pdx_settings.txt (made by our launcher) says you are in borderless mode, yet settings.txt (made by our game) says fullScreen. If you delete settings.txt and try the game from the EPic play button , does it make a new settings.txt ?

If we don't get somewhere soon I'm going to suggest you seek a refund from Epic, based on the hardware issue.  

Well we didn't think Steam was causing it!

In any case it seems something has happened to your system or Windows installation to cause this with our games, hard to see exactly what though. Install and run the free utility Speccy; send its output to a text file and attach that here please.  

I take it the game has never run okay on this machine? What if you start it from eu4.app directly in Finder, what happens then?

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log .

And can I see a screenshot of your About This Mac overview, thanks.  

We can't help with modded games here I'm afraid. Is the unmodded performance acceptable to you?

I don't see any reason for a performance problem in that dxdiag, but ther's a newer nVidia driver so you may as well update to that https://www.nvidia.com/Download/index.aspx?lang=en-us

And unload GeForce Experience before starting the game.  

denosupremo said: I followed all of the steps and it worked for one load after closing out to desktop last night I tried to play today and the problem is back. I went through the steps again and now it doesn't load and the error message is shown almost instantly

Your issue is identical to the OP's yet the same steps did not help? Is that right?

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/  

What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

eu4.exe and dowser.exe (in the Steam EU4 folder)
C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2022.9/paradox launcher.exe
C:/users//AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

IF that doesn't help, also set each of those .exe files (EXCEPT eu4.exe !) to run as the Windows Admin user.

Then the game should run from Steam/our launcher, and enable all the DLCs.  

American footballguy said: The game runs now thank you!

It was probably overheating then, you may need to look into its cooling setup.