AndrewT

AndrewT



25 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
dannyvader007 said: This also happened to me. I was using the wrong version because somehow it switched. I was supposed to use the Fleur de lis version to play well.
The Xbox/Gamepass version cannot use older game versions, so the OP's problem will be unrelated to yours.  
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    AndrewT on Support Forums - Thread - Direct
Was this problem campaign started under current or recent patches? Or some older one?  

22 Jul

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    AndrewT on Support Forums - Thread - Direct
Are there any mods involved here? I can't think of any other explanation for what you are seeing.

shadowtalon88 said: my earliest save that isnt messed up is 1542 shortly after i started to colonize brazil.
f you go back and load that save, does the same problem occur?  
Comment
    AndrewT on Support Forums - Thread - Direct
Looks like your AMD video driver could stand an update, so install the latest from here:
http://support.amd.com/en-us/download
Then let's do a clean reinstall and eliminate those mods that are giving errors:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- unsubscribe from ALL mods in the Steam Workshop for this game

- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of yo... Read more
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    AndrewT on Support Forums - Thread - Direct
LoiteringAround said: I did not see any improvements, however, unless I'm being dumb, that was intended to cap the in-game fps to 60 fps right ? Both nvidia's performance overlay and 3dstats showed fps in the 200s when I started a new game.
Yes, that is what should have happened. But is geForce Experience running? It may be trying to optimise that game, I've seen that actually make it run worse. If it's loaded, unload it and try again.

If however it's not loaded, you can load it and set it to cap the frame rate.  
Comment
    AndrewT on Support Forums - Thread - Direct
We cannot help with that game or its accounts here I'm afraid. You need to contact the separate support facility in the game, which I understand you can do even without logging in.  
Comment
    AndrewT on Support Forums - Thread - Direct
If a game version that used to perform well no longer does, that points to some new local problem or change.


Right click on stellaris.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.

Is that any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
There's no separate Stellaris account, unless you are perhaps referring to the mobile game Galaxy Commander?  
Comment
    AndrewT on Support Forums - Thread - Direct
solomonjsolomon said: Temp was between 60 & 70 C while the game was running. Which seems hot to me. I guess I will pick up a cooling tray!
Typically problems don't start to 80c, but there's certainly no harm if getting better cooling! If this is a laptop, make sure all its air vents are free of dist - use a compressed air can to blow them out.

If there are no mods in use now, that error log shows a definite problem. Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.

Is that any better? If not,
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log  

21 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
solomonjsolomon said: Not a corrupted save, this is over multiple save files with a clean reinstall.
Well, the game disagrees with you!
[07:09:06][army.cpp:314]: Broken Save: Army 70 parent Pop 393 doesn't remember them. Adding Army to the pop, this might create OOS
[07:09:06][army.cpp:314]: Broken Save: Army 83 parent Pop 406 doesn't remember them. Adding Army to the pop, this might create OOS
But as I s... Read more
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    AndrewT on Support Forums - Thread - Direct
Apparently at present some do and some don't:
forum.paradoxplaza.com

Mods enabled, yet not working after 1.6.0 update.

After I updated to the new 1.6.0 update, my mods stopped working for some reason. I tried disabling and re-enabling my mods, unsu... Read more

20 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
From that log file there's either a game bug, a corrupted save, or there are broken mods in use.

But I doubt any of those are related to your performance problem, which sounds exactly like overheating.
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .


Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 20 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
The Geek Cupboard said: have a save game that started on version 1.5 but I then continued playing on version 1.6.
That will be the problem I'm afraid - those two patches are not fully save game compatible. The intent was you revert to 1.5.1.1 to finish any existing campaigns.

If it's not an Ironman game you can still do that, if you still have a save that was last saved under the 1.5.x patches not the 1.6.x ones.  
Comment
    AndrewT on Support Forums - Thread - Direct
That log stops really quickly, it doesn't show any save game even loading. Please do that and play until the hang, then send us the log then. Thanks!

I'll try the save when I can.  
Comment
    AndrewT on Support Forums - Thread - Direct
When you run this game from the PLAY button in the Steam library, what is the very first thing you see?

I think you'll find it's a choice of 3 MP options.  
Comment
    AndrewT on Support Forums - Thread - Direct
If this only started happening 2 days ago, it seems unlikely to be due to game bugs as the game has not changed for weeks.

Is this all in one particular campaign, or also in any new one you might start? You mention mods - are there any involved?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log, exceptiosn.log  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know anything about consoles, I'm afraid!

I guess if there are any networking options in them, try those.  
Comment
    AndrewT on Support Forums - Thread - Direct
I did get this from one affected Gamepass user:

In case anyone else had issues when they purchased the season pass from gamepass.
The season pass shows no downloads and the dlc by itself looks like you need to purchase it.
Click the dlc and click the purchase.
It’ll change and say you own this already.
Click the same box that now says you own this already and it’ll ask you to download it.
Do the download and boom it finally adds
You need to do it for both northern and RC downloads.

Please let us know if that helps you!  

19 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
The game creates a log every time you start it. Delete that log file and create the problem again, does it make a new one?