AndrewT

AndrewT



11 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Carreter Solitaria said: View attachment 867012
Hello, I also faced the same problem. I rummaged through all the forums, as the launcher refused to work, as a result, I could hardly remove it, and instead of the old error, a new one appeared, associated with drive F, which is currently under repair and is not on the computer. Can you advise on this problem?
Did you use ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
That one crashes for me too so it looks like a real bug, and you are all set to report in it Bug Reports!

Make a new thread there and attach that save for QA to look into.

Then put it aside and try it as you see new game patches come out.

Sorry for that problem!  

10 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Actually that says missing sound, not missing file. If you run a Steam Verify operation it will install any missing files, but I'm sure that is not your actual problem.

Your comments on malloc are interesting, but can't be due to a bug in the game or all Mac players would get this, including myself! Which they do not. Strictly speaking the M1 platform is not supported hardware for this game, but again I doubt that is the issue here.

You've attached one save game file here. Is that because this crash happens with it but not say a new galaxy you might start? Or this happens with every new galaxy you start?

And has this always happened, or it was okay up to some point?  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not a console player so I'm unfamiliar with that setup and how it works; I don't know what you mean by "cloud gaming" as compared to normal use. You mean setting the game to save to cloud instead of to your local Xbox machine?  

09 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I ran that save for several years with no cash or problem. Is there some action you do that seems to trigger the crash?

Can you test it on any other machine you might have access to?  
Comment
    AndrewT on Support Forums - Thread - Direct
I see I'm already helping you in a ZenDesk ticket. Please don't raise issues with us in multiple channels, it just causes us more work. Thanks.  

07 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I'm not aware of this as a general problem. This would be Rare Anomaly Analyzed: Fossils, is that right? And you choose option 4. in it?  
Comment
    AndrewT on Support Forums - Thread - Direct
wazz_up_dog said: I purchased and installed the Martain Express DLC and it isn't functioning with my existing saves, it only works with new saves.
That seems to be the case with any DLCs in this game, I'm afraid. I'm not aware of any possible workaround.

Sorry about that!  
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless. THEN go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on thi... Read more

06 Aug

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    AndrewT on Support Forums - Thread - Direct
Arakano said: If I open the Paradox Launcher v2, it gives me access to Stellaris and Imperator Rome, but not EU:4. I can also start Stellaris (and I guess Imperator too, haven't tried) from the steam app via "play" button.
You must have run the launcher from the desktop shortcut, which is a standalone mode for users who do not want to run Steam. It does need a separate game installation if used that way, and of your games EU4 was never ported to that platform. You must run it from the Steam PLAY button as before.


In the game launcher please set Displ... Read more
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    AndrewT on Support Forums - Thread - Direct
The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec running in Task manager-processes, kill it and try this launcher install again please.

Otherwise run the Update app in Windows, does it load okay, find anything to apply - whether a patch, update, or whole new Windows 10 version? If so do that and reboot, then try this launcher install again please.

If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? Use this MS tool to remove that stuck in stall/uninstall:

...

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    AndrewT on Support Forums - Thread - Direct
V-Mac said: Now my question is whether or not I am supposed to kill msiexec (system) or (app) file
Do not kill the file msiexec.exe ! It is part of Windows and needs to be there for our installer to work at all. It's just if it is currently running memory, is executing, that it needs that process to be terminated in Task Manager.  
Comment
    AndrewT on Support Forums - Thread - Direct
Of those games you list, only EU4 uses the new launcher.

Please try this:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- exit the Steam app entirely
- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  
Comment
    AndrewT on Support Forums - Thread - Direct
All the games are crashing in your nVidia driver:
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 2142264428216237339, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: eu4.exe
P2: 1.0.0.0
P3: 623c7e24
P4: nvd3dumx.dll
Which dates from 2018!

- uninstall it and all other nVidia software
- reboot
- install late June 2022 ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
When you say Xbox, do you actually mean the MS store/Gamepass edition? If so you'll be having this problem:
forum.paradoxplaza.com

Mods enabled, yet not working after 1.6.0 update.

After I updated to the new 1.6.0 update, my mods stopped working fo... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec running in Task manager-processes, kill it and try this launcher install again please.

Otherwise run the Update app in Windows, does it load okay, find anything to apply - whether a patch, update, or whole new Windows 10 version? If so do that and reboot, then try this launcher install again please.

If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? Use this MS tool to remove the stuck install/uninstall:

...

Read more
Comment
    AndrewT on Support Forums - Thread - Direct
P4CH said: I have some suggestion, maybe problem is about drive/location of CK3 or DLC installation? On one of my PC I have no problem (only after new DLC release) and there is only C drive. On another PC have no space on C drive, so I install CK3 and DLCs on another drive and CK3 launcher doesn't see DLCs.
Is this a Steam, MS/gamepass or other edition of the game?  
Comment
    AndrewT on Support Forums - Thread - Direct
You might check with the folks in User Mods then, they'll have more experience in that area.

Good luck!  

05 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
According to the wiki

Project Laika - Surviving Mars Wiki

survivingmars.paradoxwikis.com survivingmars.paradoxwikis.com
Once you terraform the planet enough, pets will go outside to explore nearby bushes and trees.
I don't know the threshold for them to ap... Read more