AndrewT

bcjames423 said: When I hit resume in steam, it automatically starts a new game in ironman mode. No options provided.

That makes no sense at all - the purpose of resume is to continue an existing game of course!

bcjames423...

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Cordann said: Hello,

I recently bought the Fate of Iberia DLC a few days ago and try to play the game now and it won't start. The screen stays black, blue circular cursor rotates but nothing happens, it stays there and then after about 10 minutes the game shuts down. I wanted to report this bug and hopefully see it fixed soon because I have not been able to play the new DLC I just bought!!! UGH!!!

Also, I have shut down all mods and still isn't loading. I've tried playing the game on my PC and my Mac and the game does the exact same thing as described above on either machine. I have shut d...

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SirCrown said: i think i did what you requested... I can't find exeptions.log but I found everything else and have attached them

nvm i found exceptions its empty file so is error log

Update that nVidia driver to June 2022 ... Read more

I see you have two sound channels with different drivers, Realtek and ATI/Benq. Does this happen if you switch outputs to the other one?

If it only happens with the Realtek driver, uninstall it and reboot. Windows will detect the hardware with no driver and offer to install one, accept that. Sometimes the process of reinstalling the driver fixes such things.

Good luck!  

When you start a new Ironman game you are asked to choose to save it locally or to the cloud. Which one did you choose?

And whichever one, do you have the same problem if you start a new test galaxy that way?


Localos aves are held here:
Documents/Paradox Interactive/Stellaris/save games/

Cloud saves are visible here:

...

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amaliiiaaaaa said: I am having the exact same problem, but on Mac. I too did a completely clean uninstall/reinstall.

Attached are the requested docs - I have no vibrating controllers attached so I don't think that's the issue.

The OP's problem was particular to Windows, so yours cannot have the same cause. Always best to make your own thread in future, thanks.

Some worrying errors in that log but no clear cause. Note that strictly speaking M1 Macs are not supported hardware for this game; users report that the game does generally r... Read more

Archington said: Please help me I have the exact same problem and need help, except mine is in HOI4.

As you do not have the EZFRD32 it is not the same problem. Please make a new thread in the HOI4 tech support forum, with full problem history and system details. Thanks.  

How did HOI4 and Stellaris go?

In that dxdiag.txt we see several LiveKernelEvent entries. These happen when Windows is forcibly downed or rebooted; have you seen that happen, if so it is related to these games or something else? They can indicate a Windows or hardware problem.

In that Speccy file, under Not Installed we see many failed or in Progress Windows updates going back to 2020. If you manually run the Update utility does it find anything to do? If so apply those updates and reboot.  

Is this for local, cloud or both kinds of save?

Does this just happen in one particular campaign, or also any new one you might start as a test?

You say saves have disappeared - do they show if you tick the View Incompatible box in the game's Load menu?


Are the missing saves physically in Documents/Paradox Interactive/CK3/save games (if local) or https://store.steampowered.com/account/remotestorage ?

Try copying the file Documents/Paradox Interactive/CK3/last_save.ck3 to Documents/Paradox Interactive/CK3/save games/ , is that one ok... Read more

[21:18:07][gfx_dx11_base_buffer.cpp:68]: D3D error: hr returned: Not enough memory resources are available to complete this operation.
Not enough memory resources are available to complete this operation.

Hard to understand how you can be running out of memory or Video memory with this setup! But that's what it says. It could actually be some sort of video buffer in the game or game engine being exhausted, but why would that be affecting you but not everyone else?

Lots of other errors in that log too, we might try a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
In particular make sure there are no files or folders left under... Read more

Robmel said: Train sounds don't work while train is driving on the track. Also there is no "working" sound coming from train station when zoomed up close, should there be?

I don't have sound on when I play games, so I don't know that I'm sorry. Hopefully others can clarify that for us!


Meantime Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run ... Read more

Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/


Note that you can run eu4.app directly to bypass the launcher.  

TheAwakenedSoul said: So, I've seen posts as far back as 2016 and still no clear answer to this fix.... Quite ridiculous for a 50-60$ game on steam. I've never had audio issues with any games ever besides this game.

I'm happy to help if you'll provide the files you see in this thread, thanks.  

Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/


Note that you can run stellaris.app directly to bypass the launcher.  

Keldion said: I did make my own thread about a week ago with no response, so my next idea was to find one that was replied too.

Your previous thread was in Bug Reports. It got no response from QA because your issue is not a game bug, as you've now found!  

NePaLimSO said: As we can see, the GPU is used by 10-20%. The processor is also used at 10-20%

Which shows the game is not straining your hardware. Quite normal.

NePaLimSO said: But the game has a stab...

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Mr_Rattus said: actually, since i purchased the game on gog, i think i only got the cross store mp, don't i?

That's right, yes.

Is everyone using the same language in-game? If not please try that.

If each of your team do a test MP game with any other player, which of you continue to get these problems?  

Keldion said: I have the same issue myself, trying to make the game work through the launcher or steam is completely broken, it says it requires Visual C++. Tried reinstalling the game several times, a completely fresh install. Uninstalled CK3 and the paradox launcher, deleted all files and folders I could find on the PC, then reinstalled with no luck. I have also tried rolling back to an older version of the game, still has the same issue. I have now managed to load the game up from the game exe in its folder alone, and the game works fine, no crashes or bugs of any kind. The only issue is I always play with ...

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You can use this MS tool to remove broken installs:

Fix problems that block programs from being installed or removed

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. support.microsoft.com

THEN Delete the following folders if stil... Read more

Emperor needs game patch 1.30 or later. If you are opted into an earlier game version in the Steam Betas tab, it will never work.


If that's not the issue Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.