AndrewT

AndrewT



01 Dec

Comment
    AndrewT on Support Forums - Thread - Direct
No obvious issues there. What fps do you see in the game before it crashes? Anything over 60?

From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

30 Nov

Comment
    AndrewT on Support Forums - Thread - Direct
Right-click on stellaris.exe, properties, compatibility. Tick "disable fullscreen optimizations" untick every other box in that dialog, Apply, and exit.
Then in the launcher Game Settings menu, select the fullScreen display mode, Vsync off, refresh rate 60.


If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Revert to 3.9.2 in the Steam Betas tab for the game. Can you load and play that save then?  
Comment
    AndrewT on Support Forums - Thread - Direct
If these are reproducible from a save file, and there are no mods at all in use, please make separate new threads in Bug Reports and attach the problem saves there. Thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
Hubbabub said: It did not work for me :(
I tried it 3 different ways, no go
(Also with the new update)
That is disappointing, that means you have a different issue to everyone else. Quite what I do not know!


Please do a full **clean** re-install, now the new patch is out:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uni... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
The stack trace points to libc.so.6 . If you run ./ck3 directly from a terminal command line (in the Steam/ck3/binaries folder) what output do you get?

Is libc up to date? What distro are you on?


Also, is your Steam installation via Flatpack or anything like that? If so you need to use the problem Steam client
store.steampowered.com

...

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Comment
    AndrewT on Support Forums - Thread - Direct
Looks like you didn't make the changes I suggested:
"vsync"={
version=0
enabled=yes
}

"setting_framerate_cap"={
version=0
value="off"
}
Please do ALL these changes:
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

AND the dxdiag is incomplete - you probably hit Save All Info to soon. Wait for the green load bar to finish before you d... Read more

29 Nov

Comment
    AndrewT on Support Forums - Thread - Direct
Actually I'd like to see the complete copy of each of those files I asked for. Thanks!  

28 Nov

Comment
    AndrewT on Support Forums - Thread - Direct
Please opt into the beta of the next patch

[DEV TEAM] 3.10.2 "Pyxis" Steam Open Beta

Hello! We've just released an update to the Stellaris Test branch on Steam, containing the 3.10.2 patch that is currently in certification for release later this week. Of particular note, this release includes a fix to a common MacOS crash (that... ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Deterok said: Oh, this is unbelievable. I’ve been waiting for two weeks to play the game… How could this happen…
Two weeks...
Why don’t you fix the bugs related to launching the game, why are they not a priority?
Did the above workaround not help you?

Have you opted into the beta of the next patch?

...

Read more
Comment
    AndrewT on Support Forums - Thread - Direct
PepeTheClown said: You mean the lagging when scrolling? Yeah i get that at every speed and also when paused.

Heres the files:

system.log and error.log are empty
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task b... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Jhofstetter said: I do have a Mac with an Intel processor, even with an i7 core just as mentioned in the game requirements. So the problem would be that my graphics are also Intel?
That is exactly the issue, I'm afraid!

As mentioned above, support for openGL was removed in recent patches for this game and Vic3, which means they will no longer run on that unsupported hardware.

All you can do is revert to the previous 1.10.2 version in the Steam betas tab, or play on some other machine that meets the hardware specs. Also, if you have Ap... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Oops - trying to wrangle too many issues in too many games! Sorry about that.


Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec OR Paradox Launcher running in Task manager-processes, kill it and try this launcher install again please.


If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? You can use this MS tool to clear the stuck install/uninstall:

Fix problems that block programs from being installed or removed -...

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Comment
    AndrewT on Support Forums - Thread - Direct
Please opt into this beta - any better?

[DEV TEAM] 3.10.2 "Pyxis" Steam Open Beta

Hello! We've just released an update to the Stellaris Test branch on Steam, containing the 3.10.2 patch that is currently in certification for release later this week. Of particular note, this release includes a fix to a common MacOS crash (that... ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please opt into this beta

[DEV TEAM] 3.10.2 "Pyxis" Steam Open Beta

Hello! We've just released an update to the Stellaris Test branch on Steam, containing the 3.10.2 patch that is currently in certification for release later this week. Of particular note, this release includes a fix to a common MacOS crash (that... ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
"setting_framerate_cap"={
version=0
value="off"
}
Please try setting the refresh rate cap to 60. And expand your Windows paging file maximum size to 32gb

Optional: Increasing the paging file size on Windows computers

On computers tha... Read more

27 Nov

Comment
    AndrewT on Support Forums - Thread - Direct
Sorry, my last update was dumb.

Try disconnecting the machine from the internet then starting the game up. Once n the main menu, reconnect the internet. Does that work okay then?  
Comment
    AndrewT on Support Forums - Thread - Direct
iqamil said: Game Version
2023.2-SE Pyxisv3.10.1 (9758)
That is the MS/gamepass edition of the game.
iqamil said: What version do you use?
Steam ...
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