AndrewT

Ronimjan said: I have Stellaris, but sadly Player 4 doesn't (as far as I know).

This still only happens when BOTH player 2 and 4 are in the game, not just one of them?

What about players 1 and 3, are either or both of them necessary for this problem to occur?  

While Avast is the most troublesome Av app for our games, I would have thought what you've done would have fixed that.

There are other possible causes of won't-run problems of course. Please go here:

The latest supported Visual C++ downloads

This article lists the download links for the latest versions of Visual C++. support.microsoft.com And run the... Read more

We are aware of an issue where some customers can't login/stay signed in with their Paradox account which then results in being unable to play multiplayer. With the latest path it solved it for a vast majority of players but sadly not everyone >

Rest assured we're investigating this further and both the CKIII and tech team are trying to figure out the cause (and a solution!) but sadly there isn't a confirmed workaround for the time being . We have two possible workarounds that may solve it:

Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/... Read more

Nothing of any use in those files unfortunately.

When you get the bluescreen - BSoD - there will be some text on it, like MACHINE CHECK EXCEPTION or other such error - what does it say?

You can also look into them in the Windows Event Viewer, any useful text for them there?  

Then I think there is something wrong with those players' setups in some way. Are they on the same ISP or internet router/modem, something like that?

I see you have Stellaris, can you test with these players in that game too? Player 1 will need to opt into the crossplay branch for that game in the Steam Betas tab for that game.  

This is the last ever driver for that video card spo you may as well apply it:
NVIDIA DRIVERS GeForce Game Ready Driver WHQL
Then I think we should do a clean reinstall, and get rid of all those mod errors:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- unsubscribe fro ALL mods in the Steam Workshop for this game
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Ve... Read more

Let's try forcing an update of the launcher.

Download the installer package: https://forumcontent.paradoxplaza.com/emailsignatures/2021.6-win-prod.zip

Unpack the file you just downloaded and place the three files in the Steam folder for the game you're having issues with. If asked if you want to replace already existing files click "yes" - that's a sign you are in the right place!

THEN:
- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/... Read more

EUROPON said: Look this the error that i can show to you, about radar_pre_leak_64

That is not a significant error, almost any app can trigger that. Octoparse.exe gets it too in that dxdiag.

Please answer the questions I asked above, and provide those files here, thanks.  

It is still a game crash rather than out of sync errors or something else?

It still affected the same players in the same was as you described above?

This was in a new campaign, not continuing an old one?  

You were right to check the temperatures as those symptoms sound exactly like overheating. Neither GPU nor CPU ever get to 80c or more?

The dxdiag shows several bluescreens, are you seeing those yourself? If so what text is on the screen before it restarts?

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log  

I see, that looks like the long-standing MP issue that has bedevilled this game since launch - much reduced but still present. I was hoping 1.4.3 would help with that!

We have two possible workarounds that may solve it:



Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.



Use a VPN

- Obtain a VPN

- Set the country to the US (why this works is also an enigma ><)

- Start the game

- Sign in and see if it "sticks"  

We have been able to confirm that we have not made these games unavailable on GFN in any way.

We continue our investigations into this, hopefully more info will come to light later on this week.  

Local saves are kept here:
Documents/Paradox Interactive/CK3/save games/

Cloud saves are visible here:

Sign In

... Read more

Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

If that patch doesn't help and you get a repeatable crash, then it ought to be fixable, yes - IF it's a game problem! If it is an issue with those particular players (eg a long ping time) then it gets much trickier.  

Vasoli said: My crash is not on start, but after short playing the game.

Then it is not the same problem, as that was a crash at start. In future please make your own new thread, thanks.

We see a number of mod errors in that log, so if this crash happens when using any mods they are very likely the problem.

Otherwise is the crash repeatable from a particular save game file? or does it happen in any new campaign you start as well?  

Add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

You should add steam.exe and C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2021.6/paradox launcher.exe to that list.  

Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.

Note that you can run ck3.exe directly from File Explorer, which bypasses the launcher.  

I can answer that last question if you provide all the files I asked for please:

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log  

The next patch 1.4.3 has some MP fixes in it:

Steam Multiplayer Open Beta 1.4.3 - Updated for Azure

Update: With the release of Hotfix 1.4.2, the Steam Multiplayer Open Beta is now in version 1.4.3 ===== Hey... Read more