AndrewT

AndrewT



23 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
You may need to add steam.exe and C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2020.13/paradox launcher.exe to that list.  
Comment
    AndrewT on Support Forums - Thread - Direct
Ah, so you don't see the launcher at all, is that right?

If so Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.

Note that you can run ck3.exe directly from Windows Explorer, which bypasses the launcher.  
Comment
    AndrewT on Support Forums - Thread - Direct
eglinski said: From the .log—

2020-10-21 09:32:51 [main] [INFO][0m Dowser version: 2019.11.1
2020-10-21 09:32:51 [main] [INFO][0m The `launcherpath` file does not exists:
/Users/eglinski/Library/Preferences/Paradox Interactive/launcherpath
[35m2020-10-21 09:32:57 [main] [CRITICAL][0m Failed to install Paradox Launcher:
fork/exec /Volumes/Київ/GOG/Stellaris/launcher-installer-macos: permission denied
2020-10-22 11:22:52 [main] [INFO][0m Dowser version: 2019.11.1
2020-10-22 11:22:52 [main] [INFO][0m The `launcherpath` file does not exists:
/Users/eglinski/Library/Pref...
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22 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
I see crashes in your Radeon software there, and the AMD driver is old. Please:

- uninstall the existing AMD driver and software with this tool:
https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx - reboot
- install the one from May 2020 from here:
http://support.amd.com/en-us/download - reboot again

Good luck with that!  
Comment
    AndrewT on Support Forums - Thread - Direct
But you can from ck3.exe directly, are you saying?

Either way has it ever worked?

What launcher version do you see?  
Comment
    AndrewT on Support Forums - Thread - Direct
This is a bug in the 1.1.3 patch and should be fixed soon.

Sorry about that!  
Comment
    AndrewT on Support Forums - Thread - Direct
Definitely an issue in the video area, as you say. We're mostly seeing this still on AMD GPUs, like you have.

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  

21 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
Odd then how they helped them but not you! What output did you see from those two commands?

@Shoshin I wonder if you have any further thoughts on this?  
Comment
    AndrewT on Support Forums - Thread - Direct
What antivirus app do you use?
Add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

You may need to add steam.exe and C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2020.13/paradox launcher.exe to that list.  
Comment
    AndrewT on Support Forums - Thread - Direct
KnightBike said: Doesn't subscribe only work when your game is on Steam?
You subscribe to mods via the Paradox launcher/mod site also.  
Comment
    AndrewT on Support Forums - Thread - Direct
eglinski said: Also getting this error.

I use GOG Galaxy to install to a separate drive on macOS 15.7.

Failed to install Paradox Launcher: fork/exec … permission denied
Did you try the steps in the post above yours?  
Comment
    AndrewT on Support Forums - Thread - Direct
09richardk said: Yes. I can't imagine how or why the correct game files weren't downloaded after my fresh install, especially.
To be clear, you did manually extract the three files from the .zip I linked and move them to the Steam-Stellaris folder? So they overwrote the ones that Steam put there?  

20 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
Official_Vicx said: Sorry for replying so late,

It happens to all of the saves and it is on the most recent patch
Just to be clear - it happens on saves that were started under the current patch 1.1.3 , is that right?


Official_Vicx said: ...
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Comment
    AndrewT on Support Forums - Thread - Direct
Revan F said: All is in the title.
I pre-ordered CK3, I only take interest in the game now (was some month abroad with subpar internet connection, plus wanted some patches out first), but when i go on the store, I'm unable to get my steam key (Nothing Under the "details" part when i try to manage the game.

So is there somthing i went wrong with? I mean i pais 74€, so i would very much like to play with the game i buyed.
You were emailed that key on release day 1 September, so check your emails and spam quarantine around then. It came from ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Benaker said: Hi - I'm also having the same error. I've updated the launcher and restarted, and even reinstalled, but no luck in starting the game.

I'm getting the below error code:

./ck3: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by ./ck3)
./ck3: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.25' not found (required by ./ck3)

My updates manager says I'm fully up-to-date, but I think this means my GNU C Library is out of date, which might be a pretty advanced issue? Any advice would be appreciated.

Thanks! ...
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Comment
    AndrewT on Support Forums - Thread - Direct
Nukumnehtar said: What to do for those who use Mac?
Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/  
Comment
    AndrewT on Support Forums - Thread - Direct
Please try the following:

- unsubscribe from all mods
- delete the folder Documents/paradox/CK3/mod/
- delete the file Documents/paradox/CK3/mods_registry.json
- delete the file Documents/paradox/CK3/launcher-v2.sqlite
- subscribe to a few mods
- run the game up and see if those mods are now available to you.

I hope that does it for you!  
Comment
    AndrewT on Support Forums - Thread - Direct
This is an issue on recent MacOS versions I"m afraid, not all resolutions display properly.

Open up the file documents/paradox/stellaris/logs/system.log , at the end of that are the supported resolutions for your hardware. One that should always work is your Mac's desktop resolution; for others listed there you just have to try them to see which ones work okay on your setup - usually about half of them. You may find that switching to borderless or windowed mode helps too.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
Now you are only on launcher 2020.3 when 2020.13 is the current one. How that is possible using the 2020.13 installer files I linked for you above I cannot see. Are you confident you got the three files in the right place, they overwrote the three older ones?  

19 Oct

Comment
    AndrewT on Support Forums - Thread - Direct
What temperatures are you seeing now, please?