AndrewT

AndrewT



28 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Less than say 40? Or still above that?

And, that is on either set of video hardware?  
Comment
    AndrewT on Support Forums - Thread - Direct
You could try changing settings.txt to say refreshRate=60 . That aside I can see no cause of this problem in those files.

Particularly odd that this does not affect similar games.

A weird one - what if you log OUT of the game launcher, or just run stellaris.exe by itself without launcher or Steam. Same issue?  
Comment
    AndrewT on Support Forums - Thread - Direct
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  
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    AndrewT on Support Forums - Thread - Direct
Valok777 said: hey where can I find the stellaris.exe ? I cant find it
In Steam right click on the game, manage, browse local files.  

27 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
I think it's due to your login, are you using a beta account in Paradox?  
Comment
    AndrewT on Support Forums - Thread - Direct
Sounds like overheating, most likely due to excessive frame rates.

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Please try these steps that some affected Gamepass users have found helped them:

forum.paradoxplaza.com

CK3 "Launching the game failed" XBox Game pass

-V1.0.3 -Windows 10 -Xbox Game pass -No mods -A lot of pain Since ye... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
satoru said: ck3.exe
Paradox Launcher.exe
cpatch.exe
I'd add dowser.exe and bootstrapper.exe to that list!  
Comment
    AndrewT on Support Forums - Thread - Direct
Has this always happened on this machine with this game? or only since when?

Does this also affect EU4 and HOI4?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
The game is crashing in this driver:
+++ WER2 +++:
Fault bucket 1510905402875779029, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: stellaris.exe
P2: 1.0.0.0
P3: 5ec2b82b
P4: EZFRD64.DLL_unloaded
which is for:
Device Name: XEOX Pro Analog Gamepad
FF Driver: C:\Program Files (x86)\SPEEDLINK\XEOX Pro Analog Gamepad\EZFRD64.DLL
FF Driver Date: 10/9/2016 12:55:00
Try unplugging that before starting the game. If tat helps, as i expect it will, check for an update for that driver.  
Comment
    AndrewT on Support Forums - Thread - Direct
Hmm, that is weird ... I guess it's something to do with this Prime thing. Does it run on either video system okay without that?  
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless.


IF that doesn't help, Has the game ever run successfully on this computer? Or never?

IF IT USED TO RUN:
Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris l... Read more

26 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
In the launcher settings there is slider for beta or not.  
Comment
    AndrewT on Support Forums - Thread - Direct
Athas said: Neither the space bar nor the keyboard Pause key pauses CK3 for me, playing on Linux. Shouldn't at least one of these work?
I would have thought so, yes. Unfortunately I can't run this game on my Linux installation; the MacOS version is very similar and space bar works fine there though.

What distro is this?

Do you have any unusual sort of keyboard setup or layout?  
Comment
    AndrewT on Support Forums - Thread - Direct
Everyone with Gamepass does not have this issue, I assure you.

And by no means are we saying this is not a game problem; part of my role here is to help people past such problems and those things I pasted have worked for many other users. I am sorry they didn't help you.

There will be a major patch for the game quite soon, hopefully that will do it for you.  
Comment
    AndrewT on Support Forums - Thread - Direct
faf83 said: I have the same issue. I can use the game / mods etc no problems, I just can't update the launcher. Win10.
Did you do the process in post #2 above? Then in #4 if that didn't help?  
Comment
    AndrewT on Support Forums - Thread - Direct
You will be using Wayland. If you switch to Xorg the crash won't happen.  

25 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
We are aware of an issue where some customers can't login/stay signed in with their Paradox account which then results in being unable to play multiplayer. We released an update early on the 22nd of September that we hoped would solve it (you can read more here: https://forum.paradoxplaza.com/forum/threads/server-update-notification-sept-22.1423886/) but it seems that wasn't the case >.  
Comment
    AndrewT on Support Forums - Thread - Direct
Sorry about that! Please try these steps that some affected Gamepass users have found helped them:

forum.paradoxplaza.com

CK3 "Launching the game failed" XBox Game pass

-V1.0.3 -Windows 10 -Xbox Game pass -No mods -A lot... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I see you've opted into the beta of the next launcher version - is there a specific reason for that?

I've seen that news error with Stellaris, but not this game. I'm trying to get input on this from the launcher devs here:
forum.paradoxplaza.com

New launcher version : 2020.12

... Read more