BioWareJer

Originally posted by NeillMcAttack

I suspect your game did damage to the sound card in my PS4 pro.

During the VIP demo, the audio got so bad whilst running the stronghold, that it started to make crackling and snapping sounds, then completely crashed leaving the game in silence. Shortly after the entire game application crashed.

Now whenever I turn on my PlayStation the audio drops in and out. I use a gaming headset, this headset is also used on my PC, where it works perfectly.

After I do some more troubleshooting, I will be taking it to a professional if it’s definitely the sound card, and then if needed I may have to contact you further.

I know this sounds odd. But the PlayStation is less than 3 months old, and I thought you may want to get ahead of this. I feel I can’t be the only one. This is not the first time historically that certain games or applications have damaged an individuals hardware.

Edit; I read through this thread and tried switching the formats with zero eff...

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Originally posted by 708145

There are some points that really stand out, like this

The difference in quality of facial animations and acting is immediately noticeable. Is there anything of that level of quality even still in the game? Matthias was about halfway in between the two extremes shown in the video which was passable but it really looks like that trailer was overselling it

Originally posted by Elprede007

Again, unclear. Tested what? VoIP works in other Origin games like Battlefield 1.

Being able to select Inputs and Outputs in game would be a step towards troubleshooting..

Originally posted by Elprede007

Can you clarify what you mean when you say audio output settings? Are we talking about Windows settings? I’m not sure how to verify that my microphone is receiving signal in game. When I talk there is no visual indication that I am using PTT.

In Anthem there’s no option to select output devices, but in Windows my Default Microphone is my only mic.

Voip - On Voip Activation - PTT Voip Volume - 100% Voip Silence Threshold - 72%

I’m happy to help, I’m just not sure what you need.

Originally posted by macp1986

/u/BioWareJer

Tagging the audio director

Originally posted by Elprede007

PTT set to T (default) tried to set it to PGUP, which also didn’t work. And of course PTT is enabled.

Originally posted by Mutts_e

Hi just created this account to notify that i am also having the same issue with this particular set of headset that the op mentioned. the sound cuts off at the connection screen /u/BioWareJer

Originally posted by Defektivex

I believe I have narrowed down the problem.

​

But first: I reviewed the Origin settings and confirmed they were appropriately set to my Wireless headphones prior to launching the game. However, the Origin settings had no real effect on the audio issues.

​

Audio only seems to cut out, and remain cut out on the initial load into Fort Tarsis when entering the game the first time.

Temporary solution:

1. Enter Freeplay or a mission of some kind (anywhere but Fort Tarsis).
2. Restart the headphone (on/off, didn't need any wait time)
3. Result: I now produce audio permanently.

Additional notes:

Once audio begins working, If I LEAVE freeplay, I still maintain my audio.

​

At this time I don't believe Origin is causing the issue, but the initial instantiation of the user entering the application and connecti...

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Originally posted by Elprede007

Yessir

Originally posted by Elprede007

I want to just add here and say that VOIP seems to work for some people, but no one can hear me, and my friends couldn't hear some people we were in a squad with. I have VOIP enabled and all the settings look fine, but I can't communicate with teammates and they can't communicate with me.

Originally posted by Defektivex

I tested the following:

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VOIP Setting	Headphone/Stereo	Outcome
On	Headphone	No audio
On	Stereo	No audio
Off	Headphone	No audio
Off	Stereo	No audio

​

Additionally, I also confirmed my PC settings were set to ensure my headphones are both the primary input and output device. I also tested the audio prior to opening the game.

Originally posted by Defektivex

/u/BioWareJer you or someone on your team may be interested in this. Always welcome to provide more detail as needed.

Originally posted by UniversalFist

In all seriousness, since you're the audio director and I have your attention and that is pretty cool for me as an audio guy and avid gamer, I've got some comments. I'm gonna be blunt, don't mean to be rude, and I do respect the work you've put into this game. That said, FWIW from a rando on reddit:

• I think there's some music in the game? Kinda bland. The title screen has a pretty cool motif that isn't being abused, far as I can tell. Have the music guy abuse it. Works for John Williams. And a certain other game in this genre. Maybe too late for release, but moving forward with new content.

• Okay, I was referring to Destiny in the previous bullet point. That game represents the gold standard for sound design and mixing in this genre, as far as I'm concerned. I'm gonna use it as an example moving forward, and if there's any a/b-ing to be done, it's in your studio between Anthem and Destiny. Or in my apartment, if you decide to take me up on my offer. ...

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Originally posted by UniversalFist

Sure, put me on the payroll and I'd be glad to.

Originally posted by eightgalaxies

I am referring specifically to Tarsis so it makes sense that you guys found it challenging to optimise. Additionally I feel some elements are lacking from out in the world too.

When standing on the platform in your E3 showcase, it really looked like the world was open and you could go anywhere. Personally, in the demo I feel this sense of open space has been contracted down a more linear path. Maybe this is because the demo has limited exploration, but it does feel smaller. Some textures, lighting and other elements seem to be toned down a bit too. This is especially seen when flying through the forest in your E3 demo.

I am not going to speculate on why this has occurred, and I am sure you have seen many people voice their concerns about this exact topic, but any light that could be shed on this would help in understanding what has happened. We only know as much as you share.

There are multiple comparison videos floating around that aid my ...

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Originally posted by UniversalFist

Gonna need a lot more than that if you're trying to compete with Destiny.

Originally posted by VanillaTortilla

Just wanna say thank you for being so active on here replying to posts and comments, even with what must be a crazy time at the office.

Originally posted by xXPuSHXx

Hey man, great job. Seriously. I love the shaper-related sounds, especially. Really cool stuff. Thanks for all your hard work!

Originally posted by InfinityPortal

Tarsus. Don’t get us wrong, the graphic is still stunning and best I term of open world rpg. However, I checked the E3 demo again and compared it from the market to the forge. It’s different, there’s less people, less props, less smoke effects. It just felt more empty and silent than E3. E3 one felt like a crowded Marketplace, but the demo doesn’t.

Originally posted by NeedBlackupYo

Thank you for the response /u/BioWareJer ! It may not be your specific team's area, but I've added some (smaller) feedback in another comment which may have been missed, i'll repost here:

• The Keybind text for Melee on 'Mouse Button' is a bit out of place, maybe needs moving more over to the right? (Mouse 5 in the image below):

https://imgur.com/a/x9ISRY9

• Ability to mouseover or view (on console) the 'medal' like things in the post-match screen. I can see they are gold/silver/bronze emblems and I might have picked them up during the activity, I don't know what they mean by looking at the icons? Just a suggestion!