Hi there, @playerr114514
We're not able to help with banned accounts through Answers HQ. If ToS has reviewed your account 3 times and is still not overturning the ban, it will need to remain in place. More details on banned accounts can be found ...
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Try opening a regular case and let an advisor know about your situation. They should be able to transfer your case to ToS for review.
Hi there, @DGN_Reklan
We're not able to help with banned accounts through Answers HQ. Please see the article here for more information on banned accounts. Thank you.
Hey there, @stewtrain
Thanks for reaching. Unfortunately, we're not able to help with banned accounts through Answers HQ. Only our ToS team can do this. The article here will provide more information as well as instructions for submitting a dispute. It sounds like you've done that already, but you can have ToS perform up to 3 investigations. After that, if they h...
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Are you using a Chrome browser? If not, try that. It might be good to be in incognito mode as well. If you're using a mobile device, switch the browser to use desktop mode.
You should be able to open a case at the link I provided. Choose your game and platform. Then, select missing content. That should let you open a case with an advisor.
Hi there, @Munkydunky5
An advisor should be able to look in to this for you. Please open a case here to get in touch with one. Thanks!
Great. An advisor will respond when they have an update for you. If you have any other issues, please reach out again. Have a good rest of your day 
Hi there, @havokbethygame
Waiting on player means an advisor responded and is waiting for you to respond next.
Great! Glad to hear it. If you have any other issues, please reach out to us again. Good luck and have fun!
Thanks for trying. Have you checked with your ISP to see if they are noticing any issues? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
You said you tried switching internet. Did you try using a mobile hotspot? If not, do that. It's just a test to see if a completely different connection works.
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