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Hi there, @salatagod
We're not able to help with banned accounts through Answers HQ. For more information, as well as instructions for disputing bans, please see the article here.
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Hi there, @salatagod
We're not able to help with banned accounts through Answers HQ. For more information, as well as instructions for disputing bans, please see the article here.
...
Read more
Hi there, @smallcepi
You had posted this on the FIFA Mobile forums. I moved it to the Apex Legends boards. Regarding your banned account, that's not something we can help with. You can find more information on bans, as well as instructions for disputing them, in the article ...
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There is a 6 month limit for linking/unlinking accounts. You'll have to wait until that time passes to link it again.
Hi there, @A7X42069
When you unlink an account, all your content and progress are also lost. Except for ranks. You will keep this. To get everything back though, you'll need to link the old account again.
Do you have another controller you can try? It would be good to rule out any controller issues.
An advisor can give you the general reason. It would be the same as the email you received about this.
Hi there, @TTV_R4ndmguy
I'm very sorry to say, but we can't help with hacked accounts over Answers HQ. You can find some help in this article. Also, an advisor can help make sure your account is secured. To get in touch with one, please open a case ...
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Humans work in ToS. They will send canned emails though.
Again, there is nothing we can do to help with this. I've given you all the information I can so I'm now going to lock this thread.
When you agree to the Terms of Service and then break those rules, your account is subject to being sanctioned. Toxic behavior especially is something that will easily get you banned. Normally, there's a warning the first time in the form of a temporary ban. If the same behavior continues, it's possible the next ban will be permanent.
We cannot help with this. Only ToS can lift the ban and if there have been 3 disputes already, there is nothing else that can be done. The ban will not be overturned in that case.
Hello, @AcuteOregano439
We're not able to help with missing content through Answers HQ. And advisor should be able to assist with this though. To get in touch with one, please open a case here. Thanks!
Hello, @VetMau
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Did you try all the suggestions here? Also, when are you disconnecting? Is it mid-match or are you unable to connect at all?
Are you choosing your platform, game and issue and then selecting a contact option and it's taking you back to the support home page?
Hi there, @3d13c430ed1ed9e5
Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!
