EA_Aljo

@AXDXLXA 

Please see my response directly above yours for help with this.

@iTz_Nao_TTV 

Unfortunately, that's not something we can do. I'm very sorry, bur we can't help with this.

Hey there, @SivaasKriaan 

I'm really sorry, but we can't help with missing content through Answers HQ. The best I can advise is to contact support again. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to fac...

Hi there, @iTz_Nao_TTV 

I'm very sorry, but this is not something we can help with over Answers HQ. Unfortunately, without being able to contact the owner of the account, there's nothing that can be done.

Hi there, @elderado145 

I'm very sorry, but we're not able to restore points. If this continued to happen, we should go through some troubleshooting. Please let me know if you'd like to do that. Thanks!

@xHuntemann 

That's not possible. The only way to potentially get this resolved is to contact an advisor. However, they have already told you they can't help so I'm afraid you're going to have to wait until you can link the account again.

@xHuntemann 

I'm very sorry, but this is not something we can help with. Please see my previous response for contacting an advisor. Thanks!

Hi there, @Tophon13 

I'm very sorry, but we can't help with banned accounts through Answers HQ. The article here has more information on bans as well as instructions for submitting a dispute. It sounds like you've already done that, but you can dispute the ban up to 3 times. 

@xHuntemann 

You could try logging in with other email addresses you can recall. Also, an advisor can look into this for you. To contact one, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.

Hello, @xHuntemann 

Did you link your game to a different account? If so, link it again to the original account and your content should return.

Hi there, @demonspelldeath 

It looks like your case was resolved and the coins were granted to your account. If there's anything else you need help with, please reach out again. Have fun and good luck!

@KellzDoe 

I'm very sorry, but we can't help with this through Answers HQ. I checked your case though and I can see the advisor helped you out. If you have any other issues, please reach out again. Good luck and have fun

@Henridoesntcare 

I wish there were more that could be done through Answers HQ, but that's not the case, unfortunately. You can try contacting an advisor to see if they have any other details. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/c...

Hey there, @iiTzNuggett 

An advisor should be able to replace those coins, but you'll need to wait 24 hours to see if they show up first. If they don't, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com...

@Maxiwithwings 

I see you had a response in the other thread about this here. It would be best to continue the discussion in that thread. I'm going to lock this threa...

Hey there, @o-Arrii.

We're not able to help with banned accounts through Answers HQ. You should take a look at the article here. It also includes instructions for disputing the ban. Thanks!