Hi there, @kishe-controller.
I'm sorry, but we can't help with banned accounts through Answers HQ. You can find more information as well as instructions for disputing the ban in this article.
Hi there, @kishe-controller.
I'm sorry, but we can't help with banned accounts through Answers HQ. You can find more information as well as instructions for disputing the ban in this article.
Hi there, @xShroomiex.
For help with banned accounts, please see the following article. Thank you.
... Read moreHello, @Karmelorod
We're seeing a potential workaround for this. Set your banner pose to one that is not animated. That has been working for some.
Hello, @kalen_306265.
You are responsible for the behavior of others using your account. This is part of our Terms of Service. The ban on your account is permanent and there won't be any further reviews unless there is new information that hasn't been sent to ToS previously.
Please follow the instructions in the link I sent. You can submit a dispute that way.
Hi there, @llIlIIIlIIIIIllI.
We can't help with banned accounts through Answers HQ. I see you've submitted a couple disputes with Terms of Service. You can have your account reviewed up to 3 times so you're welcome to submit another. As far as your Steam account being hacked goes, be sure to provide these details in the dispute case so ToS can consider it during their investigation.
As previously stated, we can't help with banned accounts on Answers HQ. Also, if ToS is telling you no more investigations will be performed, it means they have already very thoroughly checked your account 3 times and have not found any evidence that the ban was issued by mistake.
... Read moreHi there, @ShadowZero042.
Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
... Read more
Great! You're very welcome If you have any other issues, please let us know. Have fun and good luck!
@Turrubiates_yolo @leonzurek11
Great! Glad to hear it. If you have any other issues, please let us know. Good luck
... Read more@Turrubiates_yolo @leonzurek11
Great! Glad to hear it. If you have any other issues, please let us know. Good luck
... Read moreHi there, @cheeseburger6878.
What is happening when you try to join matches? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!
Are you still having trouble with this? There were some issues over the last day, but I believe those have been resolved.
Are you still having trouble with this? There were some issues over the last day, but I believe those have been resolved.
Do you get an error message when this happens? Also, do you play on a wired or wireless connection?
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!