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Great! Glad to hear it. Just reach out again if have any more issues. Have fun and good luck 
Great! Glad to hear it. Just reach out again if have any more issues. Have fun and good luck
Unfortunately, I don't have any details on coin purchases receiving an update. Should that happen, it'll most likely be referenced in the patch notes. In the meantime, advisors should be able to help with any missing purchases.
Hi there, @brake-hehe
Unfortunately, we can't help with missing coins through Answers HQ. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into t...
Read moreHi there, @SILVERisSORRY
Thanks for reaching out about this. We should go through some connection troubleshooting. First, are you playing on a wired or wireless connection? Also, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
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Patch notes are normally relayed in the Apex news board on Answers HQ as well as on the ...
Read moreHi there, @ShruteBuckz81
This is an issue we're aware of and working to resolve. You can keep an eye on our official channels for updates. Thanks!
Hi there, @TKTcocolokoBOY
This is an issue we're aware of and investigating. Apologies for the frustration! We're working to get this resolved as soon as possible.
*marked as solution for player visibility - [EA_Barry]
Hi there, @nows1xje7saf
Did you want to unlink your PSN ID from the current EA account it's linked to and move it to a different EA account? If so, nothing will be able to transfer over, unfortunately.
Hi there, @3d01cb7ff4f5a011d720bccee06dfe2f
If you're talking about the Xbox gamertag being linked to an EA account that you no longer know the email for, that would need to be handled by one of our advisors and not Microsoft support. They will need to take you through the account recovery process. If you did that and they couldn't verify ownership, they won't be able to provide any information or make any changes on the account. If you have an EA Play subscription, you can download one of our sports games. They will display the email address of your account in the settings.
Aplogies for the late response. I'm really sorry, but there's nothing we can do about this. We're not able to grant those points.
Hi there, @lHowYouDoingl
Try logging in at profile.ea.com. You should be able to accept the Terms and Conditions here. Let me know if that helps or not. Thanks!
That's possible, but it should be working now. If you continue to have issues, please let us know. Thanks!
It's always possible there could be something hardware related, but we'll focus on other troubleshooting for now. Let's see if alternate DNS settings will help. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
Thanks for the report. Unfortunately, we're not able to grant those points. How often is this happening?
Hi there, @dkostarovv
I'm very sorry, but we can't help with this over Answers HQ. You can dispute the ban up to 3 times. If you've used up all 3 disputes, the ban will remain on the account.
Hi there, @YourTrashKid12ri
It sounds like you disconnected before the results could be captured. Unfortunately, we're not able to add that RP to your account. If you're frequently disconnecting, we can go through some troubleshooting.
Thanks for getting back to me. Next, try going to profile.ea.com. Log in here and see if the terms and conditions can be accepted here instead of in game.