EA_Darko

You can move your games to a new hard drive or computer relatively easily @stormster_1.  You just need to follow the steps below and you should be good to go:

1. Copy your Origin Game Library folder to wherever you want it.
   • The default location is “C:\Program Files (x86)\Origin Games\”
2. Set the Origin Game Library Location to the new location.
   • In Origin open up Settings
   • Select the “Installs & Saves” tab.
   • Under “Game library location” select “Change folder…”
   • Locate the new folder.
3. Start a download f...

Hey @XUADBB AHQ is currently available in the following languages.

• English
• ...

Hey @tergels AHQ is currently available in the following languages.

• English
• ...

Hey @EqgIe AHQ is currently available in the following languages.

• English
• ...

Did you try the steps I posted above @NubWigg?

If not would you mind going through the connection troubleshooting steps to see if they make a difference?

Darko

Can you grab a DxDiag @ellielou1911 so that we can take a look at your system for any issues: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Once I have that I'll take a look and we will go from there.

Darko

It sounds like you may be having issues with your connection @Mahiro55. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you...

Risk of Rain 2 is not an EA title @7Sark7. As I said above, your DxDiag is showing that you are having a number of system issues as well as issues with games and other programs. 

Have you tried exiting out of all the programs working in the background or even done a clean boot of your system to see if it makes a difference? If not then I would recommend doing so and trying the game again: ...

You seem to be having a number of issues with your system @7Sark7. I'm seeing multiple BSOD issues as well as issues with various games. Can I ask when running Apex Legends are you running any third party software? If so can you disable it and try again to see if it makes a difference.

Darko

Sorry to hear that you are having issues @7Sark7.

Can you grab us a DxDiag so that we can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko

That's an odd one @Mahiro55.

When it occurs on the menu screen do you need to close down Apex Legends and reopen it or does it fix itself?

Darko

Hey @Agent_Peanut007 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

We take all reports very seriously and will fully investigate.

Darko

Hey @Agent_Peanut007 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

We take all reports very seriously and will fully investigate.

Darko

Sorry to see that you are having issues @Tonythetigerrr21/

A number of users facing this issue found the following steps fixed it for them:

• Log into your modem / router
• Turn OFF UPNP.Turn off PC UPnP Service:Press: Windows-button a window should pop up. Write: “services.msc” (without the “) then press enter
• In the list of services, scroll down to “UPnP Device Host”, click it and press “Stop service”. Now do the same thing but with the service “SSDP Discovery”.Exit the window and go to control panel-> Network and Internet...