EA_Darko

Hey @FAK-TaROT you will need to wait to hear back from our TOS team.

Darko

Hey @iiPrimePlayz the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select '...

No worries @leeyongjunsgmy. The best thing to do is to see this as a learning experience and put a password on your system. It won't get you back into APEX Legends but it can stop the issue occurring again with another game.

Darko

Hey @leeyongjunsgmy the best thing to do is to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

Hey @TheVulcanLord I will pass your feedback on to the team.

Darko

Hey @ksqiangzi  AHQ is currently available in the following languages.

• English
• ...

Hey @huff81 I removed the attachment in your post as we would ask that you not share any information relating to exploiting the game.

Darko 

Hey @YesEveryDay for any TOS related issue you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Clic...

Hey @PuhDie the best thing to do when you see this error message is to take a couple of minutes to try the steps in this Microsoft help thread: ...

Hey @TMG-SinisterPH your UO Trace is showing some incredibly high Ping times. A ping time over 100ms is cause for concern and yours are jumping to 336ms at hop 6. From here things don't get any better. As you only sent 56 packets, let's try rerunning the  UO Trace and this time don't end it till you send 100 packets as it will give us a better overview of your connection. 

Darko

Hey @ninjaboss22 are you having any issues with any other games?

It sounds like there could be an issue with the button sticking and a simple push is registering as it being held down.

Darko

Hey @BIGalasik as Apex Legends is not cross-platform then it is not possible to connect your PS4 and PC accounts together. 

Darko

Hopefully, it won't happen again @ChichigamiPHLive.

Darko

Hey @ChichigamiPHLive generally the error message is a pretty good indication as to the cause of the issue. In this case, it is most likely an issue with your GPU and generally is related to a driver issue. Have you tried the suggestions I posted above to see if they help?

Darko