EA_David

EA_David



28 Feb

Comment
    EA_David on Forums - Thread - Direct

(snip, I misunderstood the system and gave out some inaccurate info, I apologise)

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19 Feb

Comment
    EA_David on Forums - Thread - Direct

@ezengland23 Hey, it's not an individual or local issue so troubleshooting won't have an effect, the skins are currently not able to be used. 

Comment
    EA_David on Support Forums - Thread - Direct

Hi, it looks like a couple of Bangalore's skins are inaccessible right now. Presumably this is due to a display glitch which could prevent her from rendering properly. 

 

We'll let folks know when there's an update for this, but for now you'll need to use a different skin. 

Comment
    EA_David on Support Forums - Thread - Direct

Hi, the difference in coins will be sent out to those who purchased the Lovefinder charm before the price change.

 

https://twitter.com/PlayApex/status/1229919126778310657

Comment
    EA_David on Support Forums - Thread - Direct

Hey, thanks for the post.

You'll be refunded the difference in price, so you should see the 400 AC difference show up soon. 


06 Feb

Comment
    EA_David on Support Forums - Thread - Direct

Hi, as you work through a Battle Pass Apex Coins and Crafting Materials will be earned in increments, and will total up to 1k coins and 1.2k coins if you complete the pass. Well technically you just need to hit some point in the mid-90s, but I can't remember the exact level off the top of my head. The coins/materials aren't granted as a lump sum at completion of the pass. 

I hope this helps to clear things up. Cheers!

Comment
    EA_David on Support Forums - Thread - Direct

I believe it's:

Tier 3: Play in the first week

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Tier 2: Play in the first month

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Tier 1: Play in the first year

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As Season 1 started on March 18th, that would get the tier 1 badge. 

Comment
    EA_David on Forums - Thread - Direct

Thanks for the confirmation. 

Personally I'd be for a bit more fanfare on ranked rewards too, last season I forgot about them until a few weeks in. 

Comment
    EA_David on Forums - Thread - Direct

@TrancyGoose Hey, it looks like you should have your rank and rewards without issue. And hey, there's nothing wrong with Platinum!

I can see the Platinum charm on your account, can you check for that again? I can't see much in the way of badges in general, can you check for the appropriate one on on a character banner page?

Comment
    EA_David on Support Forums - Thread - Direct

Hey, are you guys trying to squad up for ranked or normal? If you play a game of ranked solo first (good luck with randoms) does that change anything?


05 Feb

Comment
    EA_David on Support Forums - Thread - Direct

Hi, the S4 trackers are unlocked for the first 13 free levels of the Battle Pass. Once anyone hits level 13 of the BP they should have all the trackers, with Octane's being the last. Outside of those who paid to boost, very few folks will have gotten to level 13 of the BP at this stage so you likely won't see it as a commonly held badge until next week. 

Comment
    EA_David on Forums - Thread - Direct

@Twice_010 No, please don't redownload.

We;re seeing things recover now in any case, please try log in again. 

Comment
    EA_David on Forums - Thread - Direct

Hey, it looks like there's an issue with Apex on PS4 right now, we're looking into it. 

Thanks for the report. 

Comment
    EA_David on Support Forums - Thread - Direct

@Young_Lewd Thanks for the update. It should be sorted for everyone now. 

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29 Jan

Comment
    EA_David on Forums - Thread - Direct

It's a good question, I'll see if I can find anything solid on it. 

I didn't get mine, now that you point it out Standard smile

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24 Jan

Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the confirmation. 

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22 Jan

Comment
    EA_David on Support Forums - Thread - Direct

@Domasakas  Hey, that's an annoying issue, but fortunately the items won't be lost. That pack contained 30 crafting mats, the Absolution skin for Caustic, and the Chaos Theory skin for the LStar.

In the video you can see the crafting mats go up, and the skins will be in your inventory.

I'll be interested in whether they have a red dot for being unviewed. 

Thanks for the post, I hope this helps. 

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20 Jan

Comment
    EA_David on Support Forums - Thread - Direct

@DoYaSeeMe Hey, it did indeed come with the last patch, that and Legends pinging their own knockdown shield when activated. It's in and being tracked, hopefully with a fix soon. 

Comment
    EA_David on Support Forums - Thread - Direct

@GenericSchlub Thanks for the breakdown. I know this is being looked into so maybe QA have it locked down already, but we'll send this their way. 


Cheers!

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16 Jan

Comment
    EA_David on Support Forums - Thread - Direct

@Hayhala Hey, I believe there's a mixup, the agent in question may not have spent as much time with Apex's logs as some folks.

Within our logs the crafting mats will appear as their own lootbox, but they are part of a previously-opened one. For whatever reason on the backend they appear as a "box" of mats, which will be its own log event. 

So from what I can see, the box in question contained the 15 mats, the Crypto quip "I'm here because I have to", and the Bangalore Bobblehead charm. The charms show up on an R99 when unlocked, which is probably where the mixup over the skin comes from. 

I hope this helps to clear things...

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