EA_David

@Hayhala Hey, I believe there's a mixup, the agent in question may not have spent as much time with Apex's logs as some folks.

Within our logs the crafting mats will appear as their own lootbox, but they are part of a previously-opened one. For whatever reason on the backend they appear as a "box" of mats, which will be its own log event. 

So from what I can see, the box in question contained the 15 mats, the Crypto quip "I'm here because I have to", and the Bangalore Bobblehead charm. The charms show up on an R99 when unlocked, which is probably where the mixup over the skin comes from. 

I hope this helps to clear things...

@AlphaShift14 Yeah it seems like an odd bug with the "new item" dot sometimes not showing up. 

The pack you got had 15 crafting mads, a quip for Caustic and a banner pose for Gibraltar. 

...

@Aihunwri Oh dear, a white Havoc definitely sounds out of place. 

As for the missing energy mags, that was a change made in the patch, so that's as intended. 

CHANGE TO ENERGY MAGS

• Extended Energy Mags removed

• HAVOC mag size: 32
• Devotion mag size: 44

Designer notes: We know that the removal of energy mags seems a bit odd, but it will make much more sense with the release of Season 4! It takes a while to make the bigger changes you see in the new season updates, and we generally make sure to filter out these chang...

Good stuff, it's back to working on my end too. 

Cheers!

Thanks, good catch. 

We have a patch coming in a couple of hours, I'll check if the issue persists afterwards and send it up if necessary. 

@UNICORNREVENGE21 Hey now, that's an L-Star!

It seems we have too many guns that can look alike. This appears to be a similar mixup, this time with the CR and L-Star. 

...

Hey, we can check this sort of thing in the logs. Taking a look, you got an Epic skin for a pistol, but it was the Mozambique, not the Wingman.

I can understand the mixup, some Mozambique skins look like Wingman ones at a glance. 

You should have the Break The Enemy skin if you check your inventory. 

Thanks for the confirmation. And it was no bother at all, nice to have something small and easy I can look at between more complex issues. 

Cheers!

@Kasko06 

Hey, in such cases the items are always delivered from what I've seen. 

The pack which came with the Wattson Quip also contained the Oceanic Skin for the Havoc, and Yellowjacket for the R99. If you check theses, can you confirm they don't have the red marks?

Hi, the skydive animations should be automatically applied to the character. At level 54 you should have Gibraltar and Wattson's emotes, and when you drop as therem there should be a small prompt at the bottom of the screen with your system's command to use the emote. Is this missing?

@Te3H That's interesting, I do see a flag saying an email went out a bit under 2 weeks ago. If you keep spam/trash mails that long, can you check if that came through?

Hey, there's a bug with the first Match Summary screen where if you keep playing Winter Express, it'll give ever-more-inflated incorrect XP numbers, and may tell you that you've earned levels that you haven't. While this is of course leading to confusion, fortunately actual progress is being properly tracked and applied. 

There's a bit more detail in this thread: https://answers.ea.com/t5/Bug-Reports/Winter-express-XP-not-counting-towards-battlepass-levels/m-p/8...

We didn't get the info on Friday and I was out over the weekend. We were pretty sure this was just a visual bug, and now that we can confirm it, we have done so. 

Of course, if actual progress was being lost we'd need to take some much more in-depth steps, so we wanted to be sure we had a handle on the issue before commenting.