EA_Lanna

EA_Lanna



23 Jan

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @KitFisto08

 

The best way to contact us is by creating an in-game ticket. This sends them details our support team needs to help with mobile requests and means they can help out faster.

 

Here's how to send in a case from in-game:

  1. On the home sc...
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21 Jan

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @warabitank,

 

At the moment the following languages are supported on Answers HQ: 

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04 Jan

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @jmaycas

 

This can happen for a variety of reasons but is usually the result of a battle crash. We explained it a while ago >> HERE <<.

 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Macaron798,

 

At the moment the following languages are supported on Answers HQ: 

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02 Jan

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @5a3cr8jpdt0n and @willyswim

 

If the issue persists after reading through that guide and trying the steps, then it might be a bug. You can flag potential bugs on the bug report board using the bug report template. It gathers some basic info that'd needed to start looking into issues so it'd good to get that template filled out if you can at all. This guide shares more about the bug board and bug reports: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @KitFisto08

 

Just catching up with you there, did you get in touch with the support team and let them know the Guild Leader and Officers are inactive? 

 

- EA_Lanna

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that ...

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22 Dec

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @KitFisto08

 

Our support team can look into this for your guild. Please instruct the officer you'd like to promote to Guild Leader to follow these steps:

Those steps will outline how to submit a help tic...

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20 Dec

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @lsy610416,

 

At the moment the following languages are supported on Answers HQ: 

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13 Dec

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @oaoa5,

 

At the moment the following languages are supported on Answers HQ: 

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10 Dec

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @NoSongToSingSoS,

 

At the moment the following languages are supported on Answers HQ: 

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05 Dec

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @chaidoghreo,

 

At the moment the following languages are supported on Answers HQ: 

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04 Dec

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Candilazo,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @ganshoupain,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @PonKote2,

 

At the moment the following languages are supported on Answers HQ: 

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27 Nov

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @sasao_zrx,

 

At the moment the following languages are supported on Answers HQ: 

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26 Nov

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @masuto_722,

 

At the moment the following languages are supported on Answers HQ: 

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23 Nov

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @F1aml4,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Bensontley,

 

At the moment the following languages are supported on Answers HQ: 

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22 Nov

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @wodechangdu,

 

At the moment the following languages are supported on Answers HQ: 

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21 Nov

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @legendbigchicken,

 

At the moment the following languages are supported on Answers HQ: 

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