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Hi @ghg6qojcdue5,
At the moment the following languages are supported on Answers HQ:
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Hi @NAAAAIKEEEE,
Oh, hmmm. 🤔
Edit: When you were selecting the help topics, were you able to select a contact option? Were you able to connect through live chat? Or were you able to send in a case using email?
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Hi @NAAAAIKEEEE,
I'm so sorry, this isn't something I can help you with. We aren't able to make account changes on Answers HQ but our support team can help you if you reach out to them with the request. This EA Help article will share more information: How can I close my EA Account?
- EA_Lanna
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Hi @KitFisto08,
The best way to contact us is by creating an in-game ticket. This sends them details our support team needs to help with mobile requests and means they can help out faster.
Here's how to send in a case from in-game:
Hi @5a3cr8jpdt0n and @willyswim,
If the issue persists after reading through that guide and trying the steps, then it might be a bug. You can flag potential bugs on the bug report board using the bug report template. It gathers some basic info that'd needed to start looking into issues so it'd good to get that template filled out if you can at all. This guide shares more about the bug board and bug reports:
Read moreHi @KitFisto08,
Just catching up with you there, did you get in touch with the support team and let them know the Guild Leader and Officers are inactive?
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that ...
Hi @KitFisto08,
Our support team can look into this for your guild. Please instruct the officer you'd like to promote to Guild Leader to follow these steps:
Those steps will outline how to submit a help tic...
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