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Hi @jhnfjk2ll476,
I'm sorry to hear that. You're right, you'll need the support team to get help with the guild rename. Let's see...If this is still an issue for you, please grab your Player ID & ...
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Hi @jhnfjk2ll476,
I'm sorry to hear that. You're right, you'll need the support team to get help with the guild rename. Let's see...If this is still an issue for you, please grab your Player ID & ...
Read moreHi @lilbwyce,
I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...
Read moreHi @Correctives,
I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please fill out the webform...
Read moreHi @M4ch1n4_IRL,
There are steps to reporting someone you see in-game that you think might be using cheats. We've shared them in this EA Help article: Report players for cheating, abuse, or harassment. Jump down to 'Rep...
Read moreHi @SpiritDawg,
I'm sorry to hear that. This isn't something we can look into from the forums unfortunately. As these are public boards where we're unable to verify or discuss your account details which is needed for missing content cases. With valid proof of purchase, the support team should be able to verify the claim and help restore the missing content from there. Usually when they are unable to help, it comes down to the proof of purchase not meeting the criteria outlined in this guide.
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Hi @fi9ure,
Steam accounts can be unlinked, but you'd need the support team's help to do so. Saying that there are risks involved. Please take a moment to read through them so you're aware of what may happen before going ahead with unblinking it: Unlink your platform accounts from your EA Account
Thanks,
EA_La...
Read moreHi @aZCezaR,
Thanks for reaching out to us on Answers HQ, but you're through to the forum team on here. We won't know why your EA account might be banned, sorry. You're looking for the Terms of Service team, they would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by ...
Read moreHi @zacseszvok,
I'm sorry, we won't know why you were banned from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake.
- EA_Lann...
Read moreHi @ayanamivalkyrie,
I'm sorry, we aren't equipped to assist with ban cases on Answers HQ and we won't know why your EA account might be banned, sorry. You're looking for the Terms of Service team, they would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by filling out the webform (that sends in an...
Read moreHi @bbangseek,
I'm sorry to hear that. We're not able to investigate hacked account reports from the forums but if you're concerned someone's hacked your account, please go through resetting these security steps asap. Then ge...
Read moreHey there, this thread is pretty old so I'm locking it to prevent necroposting. Thanks.
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