EA_QueenBee Dev Tracker | devtrackers.gg

Comment

03 Apr 15:28 EA_QueenBee on Support Forums - Thread - Direct

@Martindanielssen,

Glad to hear it! It's a weird one alright, but hey. If it works, it works.

Wees aardig voor elkaar | Be kind to each other

Comment

03 Apr 14:38 EA_QueenBee on Support Forums - Thread - Direct

Hey @Martindanielssen,

This might sound silly, but could you try setting your game's language to English? That seems to fix it for most players while the studio works on a fix on their end.

Wees aardig voor elkaar | Be kind to each other

Comment

03 Apr 08:41 EA_QueenBee on Support Forums - Thread - Direct

@abcfgf17a3bbSb,

Glad to hear it!

Enjoy playing Apex again!

Wees aardig voor elkaar | Be kind to each other

Comment

30 Mar 08:27 EA_QueenBee on Support Forums - Thread - Direct

Hey @werty7392,

If you suspect that your account was hacked, then I recommend following all of the steps in this article to make sure that your account stays safe in the future. Once you've done that, if you'd like to raise a ban dispute, ...

Comment

30 Mar 07:22 EA_QueenBee on Support Forums - Thread - Direct

Hey @Holiday_FPS,

We currently support the following languages here on AHQ:

English
...

Comment

29 Mar 12:34 EA_QueenBee on Support Forums - Thread - Direct

Hey @kougeitarou,

We currently support the following languages here on AHQ:

English
...

Comment

29 Mar 10:11 EA_QueenBee on Support Forums - Thread - Direct

Hey @Amos0416,

We currently support the following languages here on AHQ:

English
...

Comment

29 Mar 08:05 EA_QueenBee on Support Forums - Thread - Direct

Hey @Conficturart,

Unfortunately we're not able to help with bans at all here on the forums. You can always reach out to our terms of service team again, and they'll be able to take another look at this for you.

...

Comment

27 Mar 11:05 EA_QueenBee on Forums - Thread - Direct

@hepeifengshuai,

Unfortunately not, no. All of the in-game purchases are final, including heirlooms.

Wees aardig voor elkaar | Be kind to each other

Comment

27 Mar 10:42 EA_QueenBee on Forums - Thread - Direct

Hey @hepeifengshuai,

Unfortunately it isn't possible to refund heirlooms.

Wees aardig voor elkaar | Be kind to each other

Comment

26 Mar 15:21 EA_QueenBee on Forums - Thread - Direct

Hey @spark539,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute or ask for more information, then you can always reach out to our terms of service team, and they'll be able to take a...

Comment

23 Mar 13:09 EA_QueenBee on Support Forums - Thread - Direct

Hey @jacob1565,

We're not able to help with account issues here on the forums, but if you reach out to our live support team, they can take a look at how they can best help you update that email address.

...

Comment

21 Mar 15:26 EA_QueenBee on Support Forums - Thread - Direct

Hey @AS8GOAT,

While we can't help with account issues here on the forum (like hacks), I recommend following the steps in this article as soon as possible to reach out to live support. They'll be able to take a look at how they can best help you re-secure your account. I'd also recommend following all the other steps in that article as well, just to keep your account(s) safe in the future.

...

Comment

21 Mar 09:18 EA_QueenBee on Forums - Thread - Direct

Hey @AKINOGAME,

Unfortunately we're not able to look into bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can always reach out to our terms of service team. They can take a look at ...

Comment

20 Mar 15:39 EA_QueenBee on Support Forums - Thread - Direct

Hey @Test99Test,

We currently support the following languages here on AHQ:

English
...

Comment

20 Mar 15:18 EA_QueenBee on Support Forums - Thread - Direct

Hey @KY975111,

Unfortunately we're not able to look into bans here on the forums, but if you'd like to raise a dispute, reach out to our terms of service team they'll be able to take a look into this for you.

...

Comment

15 Mar 12:57 EA_QueenBee on Support Forums - Thread - Direct

Hey @Not_Nikhil,

Unfortunately it isn't possible to refund in-game skin purchases like this.

Wees aardig voor elkaar | Be kind to each other

Comment

14 Mar 07:25 EA_QueenBee on Forums - Thread - Direct

Hey @marriojr43,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team, as they'll be able to take a look at this for you.

If you suspect that your account's been hacked and its email address changed, then you'll need to...