EA_QueenBee Dev Tracker | devtrackers.gg

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23 May 08:45 EA_QueenBee on Support Forums - Thread - Direct

@deathdemon185,

It might be worth trying to reach out via a chat if email isn't getting you anywhere. If you go to our help site:

https://help.ea.com/en/contact-us

Select your product and platform, and then choose "Orders" -> "Check order status". That gives me the option to start a chat pretty consistently. (... Read more

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22 May 11:59 EA_QueenBee on Forums - Thread - Direct

Hey @KEXGGG,

We currently support the following languages here on AHQ:

English
...

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22 May 08:30 EA_QueenBee on Support Forums - Thread - Direct

Hey @yuutokt,

We currently support the following languages here on AHQ:

English
...

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22 May 07:40 EA_QueenBee on Support Forums - Thread - Direct

Hey @deathdemon185,

If it's been over 24 hour since you've bought your coins, I recommend that you reach out to our live support team to see if they can get those coins added for you:

https://help.ea.com/en/contact-us

Sometimes the transaction can take a little while to process, but again, if it's been more th... Read more

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22 May 07:22 EA_QueenBee on Support Forums - Thread - Direct

Hey @hhqf1,

If you suspect that your account has been compromised, I recommend following the steps in this article to make sure that your account stays safe:

https://help.ea.com/en/help/account/secure-hacked-ea-account/

Once you've done that, you can dispute your ba... Read more

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21 May 10:29 EA_QueenBee on Support Forums - Thread - Direct

Hey @1b6a66140e18b119,

It seems to me that your Xbox account is linked to an old or disabled EA account. That's not something we can help with here on the forums, but if you reach out to our live support team they'll hopefully be able to get you back into your games:

https://help.ea.com/en/contact-us/

...

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21 May 10:27 EA_QueenBee on Support Forums - Thread - Direct

Hey @mukija,

We currently support the following languages here on AHQ:

English
...

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21 May 10:26 EA_QueenBee on Support Forums - Thread - Direct

Hey @oooSakura_o,

We currently support the following languages here on AHQ:

English
...

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18 May 15:29 EA_QueenBee on Support Forums - Thread - Direct

Hey @bruce878519,

We currently support the following languages here on AHQ:

English
...

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17 May 16:44 EA_QueenBee on Support Forums - Thread - Direct

@friendlystick,

You should still be able to play with your optimized config files via the app, that shouldn't be an issue.

Wees aardig voor elkaar | Be kind to each other

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17 May 16:09 EA_QueenBee on Support Forums - Thread - Direct

Hey @friendlystick,

Unfortunately an EA account is only able to be linked with one of another type of account in its lifetime, so if you've linked a Steam account previously, you won't be able to link a new one. We have an article with a bit more information here:

... Read more

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15 May 15:17 EA_QueenBee on Forums - Thread - Direct

@Roost3r117,

Origin codes are still redeemable on the EA app, that shouldn't be an issue.

Wees aardig voor elkaar | Be kind to each other

Comment

15 May 14:53 EA_QueenBee on Forums - Thread - Direct

Hey @Roost3r117,

While progress is shared between your EA and Steam account, you will need to redeem and then launch the game via the EA app in order to get all of the content in the Champion's Edition. Also, just be careful that you're redeeming it to the right EA account. Once you've done all that, you'll see all the contents when you launch the game through Steam.

Wees aardig voor elkaar | Be kind to each other

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15 May 14:36 EA_QueenBee on Forums - Thread - Direct

Hey @TouLow,

When you say link your Xbox account to Steam, I assume you're referring to cross progression? Because if so, unfortunately Apex Legends doesn't support cross progression, and if you want to switch platforms you'll have to start from scratch.

Wees aardig voor elkaar | Be kind to each other

Comment

15 May 10:02 EA_QueenBee on Support Forums - Thread - Direct

Hey @ZhaoRiTianShiWo,

We currently support the following languages here on AHQ:

English
...

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14 May 12:44 EA_QueenBee on Support Forums - Thread - Direct

Hey @sblroflwaffle,

Cheers for bringing this to our attention! It's been raised to the relevant teams, hopefully they can fix that typo soon.

Wees aardig voor elkaar | Be kind to each other

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14 May 10:17 EA_QueenBee on Support Forums - Thread - Direct

Hey @q5y4twx3ec5j,

I assume by disabled you mean that your EA account has been banned? If so, you can raise a dispute with our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/informa... Read more

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11 May 15:33 EA_QueenBee on Support Forums - Thread - Direct

Hey @fragehardt,

If you haven't received the coins you've bought, you'll need to reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They'll be able to help you get the coins you purchased. They'll need to see proof of purchase. This article shows exactly what they'll need:

... Read more

Comment

11 May 08:46 EA_QueenBee on Support Forums - Thread - Direct

Hey @xGiingerrrDx,

It's strange that it's happening so often to you. It might be some very, very poor luck, but I'll keep an eye on the situation in case there's more to it. I can understand that reaching out to support every single time you want to buy coins is less than ideal...

Wees aardig voor elkaar | Be kind to each other

Comment

10 May 14:56 EA_QueenBee on Support Forums - Thread - Direct

Hey @forceczh,

We currently support the following languages here on AHQ:

English
...

EA_QueenBee

23 May

I love not receiving my apex coins after spending 80 dollars

22 May

无法更换我的Steam

マッチメイクについて

I love not receiving my apex coins after spending 80 dollars

resotre my account which was banned by mistake

21 May

Linking account

レイスバグ

加分机制出现问题

18 May

z

17 May

Linking new Steam account

Linking new Steam account

15 May

Play on Steam but have a Origin code?

Play on Steam but have a Origin code?

Link Xbox X account to Steam

反馈

14 May

spelling error

How to get my apex legends account undisabled

11 May

Didnt receive my coins, but my bank account was charged

Missing Apex Coins Xbox

10 May

我的账号数据在origin和ea合并以后被清空了