EA_QueenBee

Hey @zxy1228,

If you'd like to raise a dispute about your ban, you can always reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look for you. Just make sure that you're contacting with the right account when yo... Read more

Hey all, I'm gonna go ahead and lock this thread as the forums aren't a place to decide what is and isn't banworthy. There's nothing else constructive to be added here.

Wees aardig voor elkaar | Be kind to each other

@Swift_Julian,

I'll let some folk know! I tested it a bit on my side, and it looks like Loba's the only one affected. Cheers for the report! If you find any more weirdness, don't hesitate to reach out again!

Wees a... Read more

@Swift_Julian,

Ah, I think I see what you mean now! It's the little shake that happens when you start running again, right?

Wees aardig voor elkaar | Be kind to each other

Hey @rushtothemax,

We're unfortunately not able to look into bans here on the forums. If you'd like to raise a dispute or ask for more information into your ban, I recommend that you reach out to our terms of service team via the webform in the following article:

... Read more

Hey @266ad96af8dbe557,

We're not able to contact the support team on your behalf, but if you're having trouble getting help via email, try starting a live chat instead. When you select your product and platform, try selecting " Manage my account" -> "Hacked account". That usually gives me the option to start a chat instead:

https://help.ea.com/en/contact-us/

It could be that they need to check some things on your account before it's fully unbanned.... Read more

Hey @Swift_Julian,

Would it be possible to share a video of what exactly you mean? I quickly tested it myself (Admittedly on PC), and I don't seem to be able to recreate what you're describing. Does it happen on flat ground, an incline, etc? Any information you could share would be handy!

Wees aardig voor elkaar | Be kind to each other

@geno-_-cide35755,

Hopefully they'll get back to you sooner than that, but regardless they're the only team that can look into to this for you. If I could be more helpful I would, but bans just aren't something we have the power to change here on the forums.

Wees aardig voor elkaar | Be kind to each other

Hey @geno-_-cide35755,

We're not able to help with bans here on the forums. If you'd like to raise a dispute, then you can always reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you.

...

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Hey @scanelloraro,

 

It might be a good idea to try starting a chat with our live support instead of an email. When you go to our support site, once you've picked your product and platform, try picking different problem categories until you see the option to start a chat. If that still doesn't work, try reaching out to our community team via one of the options below, they should be able to help you out as well:

 

• ...

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Hey @ortzal,

The studio is aware that there's all sorts of weirdness happening around ranked points at the moment. They're working hard to resolve the issue, and they've already addressed this on Twitter:

https://twitter.com/Respawn/status/1628152891772141568

I recommend that you keep an eye there for future updates.

Wees aardig voor elkaar | Be kind to each other...

Hey @myobidear,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey all,

 

So from the looks of things, it's not actually messing with your rank and seems to just be a display issue. The studio's still working on fixing it, hopefully they'll be able to push something out soon.

Wees aardig voor elkaar | Be kind to each other

Hey @ghost-ydecl,

Please don't like to google drive on our forums; it's impossible to tell if they'll lead somewhere safe because they could link to anything. They'll typically get removed if you post them.

As for the ban on your account, unfortunately we're not able to help with those here of the forums. You mention that you've already reached out to our terms of service team a few times and they've declined to remove the sanction. Unfortunately they have the final say in a case like this, and if they decide not to remove the ban there's nothing we can do to assist.

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