FatsharkLev

Hi @MunKy,

Our backend developers are now investigating this issue. Could you please provide me with your PSN ID?

Thanks!

I’ll escalate this with our backend developers. I’ll be in touch again as soon as I hear back from them!

Thanks for confirming! Do you play in Online mode only?

You can try deleting your local save data and redownloading your save from the cloud.

Please note, any Offline mode progress will be lost though (as well as any custom settings)

Hm okay! Please let me know how that goes.

Just for reassurance, I’ve checked your account in the backend and your progress is still very much intact.

Hi Brettman,

If you play in Online mode, could you be playing in Offline mode now by mistake?

We are currently aware of an issue where French translation text issues are causing the game to crash when switching career.

We’re working to resolve this as soon as possible.

In the meantime, please temporarily switch to any other language. Apologies for the inconvenience.

We are aware of an issue affecting our console players, where the Ensorcelled Reaper can have missing sounds when using certain weapon illusions.

We are looking into this.

We will be merging any existing posts relating to this issue here.

We are aware of an issue affecting our console players, where the Coruscation Staff needs twice as many stacks of the ‘Soul Harvest’ talent to function than it should.

We are looking into this.

We will be merging any existing posts relating to this issue here.

We are aware of an issue affecting our console players, whereby the Soulstealer Staff is failing to proc several ranged weapon traits.

We are currently investigating.

We will be merging any existing posts relating to this issue here.

We are aware of an issue affecting our console players, where the Soulstealer Staff ‘Soul Rip’ attack does not currently scale with Attack Speed.

We’re looking into it! Apologies for the inconvenience in the meantime.

We will be merging any existing posts relating to this issue here.

We aware are aware of some crashes that are currently affecting our console players.

Please see details of these crashes below:

• Host can crash when a client Necromancer sends a command to her skeletons and they die (or target enemies that die) before the request reaches the host

• A rare crash can occur when a Gutter Runner is attacked by skeletons while all remaining heroes are invisible (Only possible in Chaos Wastes)

• A crash can occur when a Necromancer dies while wielding a 4th slot potion

• A crash can occur when a Necromancer bot is replaced or a Necromancer player leaves while being chased by a soul from the ‘Soul Harvest’ talent

• A crash can occur in long sessions when more than 511 of certain buffs have been added (e.g Necromancer’s ‘Soul Harvest’ ripped soul stack)

Please rest assured we’re working to resolve these crashes as swiftly as possible.

W...

We are aware of an issue affecting our console players, whereby it is not currently possible to apply weapon illusions to the Soulstealer Staff.

We’re on the case! Please bear with us.

We will be merging any existing posts relating to this issue here.

We are aware of a crash that can occur when joining a mission with a Necromancer using the ‘Lost Souls’ talent.

We’re working to resolve this as swiftly as possible.

We will be merging any existing posts relating to this issue here, to help us monitor the situation.

Please accept our apologies for the inconvenience.

Hi @OngoNasty,

The error in the logs indicate a conflict with the Overwolf overlay.

Could you please try disabling this overlay and check to see if the issue resolves?

Hi @RebelComander,

That checks out, usually the Exit Code 0xC0000005 indicates an Anti-Virus/Firewall conflict.

You can also try adding Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat.

You’ll need to add the following exceptions:

• vermintide2.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
• EasyAntiCheat.exe in \Program Files (x86)\EasyAntiCheat

Please let me know how this goes.

Unfortunately, crashes like this which are specific to your GPU and all of your system variables aren’t all straightforward with a catch-all fix Your logs show a GPU hang, where it stalls and results in the crashes you’re experiencing.

I understand you’ve exhausted all of our usual solutions. If you can provide additional recent crash reports/console logs I can try escalating this with our Engine Developers; though I can’t guarantee they will have further suggestions; or alternatively I can assist with a refund. Please let me know if this is something you’d wish to do.

I’ve sent you a DM!

Hi @Kiba_Mar-Glas

This specific crash should be resolved in our next update. The current cause is a specific sound device being set, then this device being removed/disconnected with Darktide closed. Then upon relaunching it isn’t recognising the sound device and is subsequently crashing.

In the meantime, you should be able to resolve this by removing your Darktide Appdata directory (please note, by doing so you will lose any custom settings/configurations e.g. keybindings).

To do so:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to: AppData\Roaming\Fatshark
4. Delete the entire ‘Darktide’ directory
5. Restart Darktide as normal

Please let me know how it goes.

I’ve sent you a DM!

Hi @Mcdab,

Sorry for the delay getting back to you.

I’m having trouble locating your account X AngelEmpiresx in the backend. Could you please confirm your Xbox ID/Gamertag? Thanks!