FatsharkLev

Hi @LeSpiff,

Sorry to hear this.

Unfortunately I don’t have an immediate solution for you, but please be assured that we are looking into this. Which region you are playing from and which ISP you are with?

Hi @AiurOscar,

What you describe is a known issue currently affecting Offline mode console players, which is causing cosmetics to disappear and subsequently reappear at random. It’s been a lingering issue for a while unfortunately - and though we did try to implement a fix, this wasn’t robust enough

Our backend and console developers are back on the case though, and this one I hope we can solve soon.

As for the Shillings, as you are playing in Offline mode we’re unable to manually edit your account as your data is stored locally, opposed to on our servers with Online mode.

Apologies for the inconvenience.

Thanks @someguy01, I’ve passed this information and your log on to the development team and have asked for some additional input.

I’ll reply once I hear something back. Thank you for your patience!

Unfortunately a fix didn’t make it into the latest patch, but it should be resolved in the next update!

Apologies all for the inconvenience in the meantime.

I believe I responded to your support ticket, but I’ll drop a reply here too.

I’m glad to hear this resolved after restarting!

Historically, this issue tends to occur after players have recently enabled/disabled the Steam overlay. Waiting for a short period of time, or restarting either the Steam client/PC, like you did, should resolve this.

Hm okay Can you check if a console log and launcher log have been generated, and if so can you please provide us with those?

Both can be located in the Vermintide 2 AppData directory using the instructions below:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2

How strange! Hmm. It’s a shot in the dark, but you could try a clean reinstallation by deleting your AppData directory:

We are aware of an issue with loadouts not working correctly since Patch #12 Into the Maelstrum.

Existing reports may be merged here, to help us keep track of the issues being reported.

Hi @someguy01,

Hmm okay. Can I confirm if the launcher process is running at all in Task Manager?

If so, I wonder if it’s possibly opening off screen. Could you try:

1. With your desktop active, press CTRL + ALT + TAB
2. See if you can select the Vermintide 2 Launcher

Hi @someguy01,

Sorry to hear this. Though I’m glad you’re able to play using the launcher workaround!

It may also be worth trying reinstalling/repairing your .NET Framework installation. I believe this is version 4.8 for Windows 11:

Hi @MXD96,

I have manually unlocked the Amulet of Ashur for you. You should see it when you next restart Vermintide 2

@MXD96, okay, sorry about that! I have now manually unlocked the Amulet of Ashur for you - you should see it when you next restart Vermintide 2

Hi @MXD96,

Have you managed to locate Olesya now?

And please let me know if you still have any issue with the Amulet of Ashur unlocking. Please ensure that you have completed the level Dark Omens and Weave 1.

@RZN_FatShart, thanks for the additional logs. I’ve taken a look and can see you ran into the following errors -

From top to bottom for list of logs above:

Log 1, a crash occurred due to an issue with the Kill Crosshair Confirmation mod. Please try disabling this mod

Log 2, cut off data (likely from another abrupt CTD)

Log 3, a Deadlock crash was experienced. These are tricky to troubleshoot as no indicators of the cause are included unfortunately

Log 4, a GPU crash occurred here. It may be worth also running through our GPU-specific crash solutions here:

Hi @RZN_FatShart,

Unfortunately your console log is cut off and missing crash data, so I can’t determine the exact cause. As you’re crashing to desktop abruptly, perhaps this is why.

Though if you can provide any additional recent console logs this may be helpful to see for comparison.

For now, I also recommend running through our general crash solutions here:

Hi @reptillianthvg,

Unfortunately, the issue is still ongoing with cosmetics sometimes disappearing for Offline console players.

We implemented and tried one fix before, but unfortunately this was not robust enough. Our backend developers are continuing to try to resolve this issue - though I have been told that it’s far from a straightforward fix

Apologies that I don’t have an immediate solution for you, but please be assured that your cosmetics are not lost, and remain unlocked for your account - and that we are still on the case!

Hi @indridkold,

Sorry to hear this.

I believe I have just responded to your support ticket, so I’ll pick this up with you there!

Hi @PAnderson9716,

There are some suspect references to Overwolf Overlay in the crash data. Can you please try disabling this overlay and see if the issue persists?

spatnack is correct - if you check your illusions for the Sword and Shield weapon type (not Brettonian Sword and Shield) you should find Duty and Courage.

Hi @AgentClank,

This is admittedly quite strange. Can you please provide a crash report or your recent console logs so we can take a look at what’s happening?