Hugo

Hi @Catspaw, thank you for reaching out!

There was no change in either as far as we’re aware, so the absence of the creatures could be related to c...

Hello @KBeaudry1985, thank you for reaching out, you should be able to upload the pictures now.

Please be sure to include pictures of the Event Log as well.

Hello @SelleneHight, what server are you playing on and what’s your region? Did the issues only start recently?

Do you have similar issues while playing in other servers, both official and unofficial?

Do you experience similar issues in other multiplayer games?

Is your console on a wired or wireless connection?

Hi @Warface, thank you for your report, we’ll send note to the team.

Unfortunately, we’re unable to provide any ETAs, but the issue is currently being looked into.

No worries, thank you for letting us know!

Thank you, we’ll reach out to you privately to further debug this matter.

We’ll reach out to you privately to request further data in order to determine this issue.

@elnaca can you find the server through the server browser?

If so, do you have any issues connecting to the server?

Maintenance has been concluded on both #3514 and #3515, due to an IP change it’s possible that they won’t be present on the favorites and last played lists so you might have to look them up once more.

Hi @Redneck, we’re not eliminating offline play on consoles as it was always supported.

To clarify on the PC patch, offline was never officially supported for the Steam version of the game, players used an unofficial mod for this which unfortunately broke with certain changes that this patch brought.

Hi Alex, welcome to the forums, and thank you for reaching out!

This is related to loading into areas with many constructions, so certain building collisions are not loaded correctly, which is something we aim to improve/fix as soon as possible.

Hello @UnbreakableMare, thank you for bringing this up, the team is aware of this issue and will tackle it as soon as possible.

Would it be possible to test using a different TV or monitor, to determine if there could be any relation to that?

Regarding uploading clips, we’d suggest uploading to a google drive, dropbox folder, or youtube, and sharing the link with us.

Hi @Griffinbloob, welcome to the forums, did you not have any issues before when connecting to servers?

Does it happen with both unofficial and official ones?

We also recommend that you try to follow the suggested steps below:

Check out what is your current NAT type:

https://support.xbox.com/en-US/xbox-one/networking/nat-error-sol...

Hello @Zenos, what region are you currently based on?

Could you also let us know your connection speed, average ping to these servers, and whether you’ve tested this on a wired or wireless connection?

To further clarify on this matter, the main issue seems to be related to the database size and not connectivity as we had initially thought, as all our tests in this regard didn’t detect any problems, including the ones that we’ve requested some players to do privately so that we could gather on how different ISPs were responding to our server provider’s ISP, to be as thorough as possible.

Databases have a tendency to become very large on PvE and PvE-C servers, and our developers have been working on several optimizations that will help with this matter that were recently deployed for the PC and will hit the consoles soon:

Hey @Hellbell, we’re aware of the issue and it’s being looked into, apologies for the frustration.

Hi @Khonsara, thank you for reaching out, we’ll be sure to poke the team regarding this issue.

Hi @MartinB105, thank you for reaching out, we’re aware of this situation and have registered your feedback regarding it for the developers to look into.