JackieKo

JackieKo



05 Sep

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

We will be taking servers offline to deploy Game Update 7.5.1b on September 10, 2024. 

  • Time: 7am CT / 12pm UTC 
  • Estimated downtime: 4 hours

As a reminder, the following changes are coming in 7.5.1b:

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04 Sep

Comment
    JackieKo on Forums - Thread - Direct
On 8/29/2024 at 3:24 PM, Dormei said:

@JackieKo Can we get a confirmation on this ? Is this intended or accidentally implemented as placeholder ? Much appreciated 🤝

Hey there! The Achievement Title will be fixed in 7.5.1b! The intended title was "The Greatest" for GS7, so once the patch goes out (date TBD), the title will be updated. 


28 Aug

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

We will be deploying a fix for the Defender Gilada bug on August 29. Below are the details: 

  • Time: 7am CT / 12pm UTC 
  • Estimated downtime: 2 hours

When the fix is live, players should see Defender Gilada spawn as intended, thus allowing the Galactic Seasons 7 weekly objective “Ancient Enemies Returned II” to be completed. 

We will be using this thread to post further updates. 

Thanks! 
 


23 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hey all,

Couple of things we wanted to highlight regarding Twitch Drops.

We initially stated that the Orlean Voidstream mount campaign would be available post 7.5.1 launch for 30 days. However, the longest amount of time a campaign can run is 28 days, so the mount will be obtainable until Sept 16th (as it can be seen on the campaign itself).

Secondly, there are some players who have been unable to claim the mount even after watching SWTOR content for 4 hours.

If you are one of those players, we ask that you relink your account which should prevent future issues from happening. However, at this time, you will not be able to claim the mount. In short, relinking the account won't generate a new Twitch prompt to start the claim process again.

If you are an impacted player, we ask that you reach out to support at [email protected]. Incl...

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21 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Adding to the known issues list: 

  • During Vette's Date Night Mission cinematic, there is no mouth movement on the character models when they are speaking. This only impacts the French and German clients.  

20 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hi again, 

The Galactic Seasons 7 article is now published. Thanks for your patience! 

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Servers are back up! Feel free to browse through the Game Update is Live article and the CM article. Hit a snag with the Galactic Seasons 7 article, but we're working on getting that published ASAP. It will include all the finer details about the new season. Once it's published, I'll ...

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Comment
    JackieKo on Forums - Thread - Direct

Good morning, everyone. 

We will be taking servers down in approximately 15 minutes to deploy Game Update 7.5.1. I will update this thread again once servers are back online. 

Thanks!


19 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone!

Patch notes are now live! See you tomorrow morning for 7.5.1 launch! 

Thanks!


14 Aug

Comment
    JackieKo on Forums - Thread - Direct
21 minutes ago, Ranadiel_Marius said:

Seems straight forward to me. If you have "Personal Weekly Conquest" rewards in your unclaimed missions rewards, then you won't get rewards when you hit your conquest in a subsequent week. Ditto for Guild Rewards.

Don't know why they are making this change (probably some weird edge case bug?), but no one should lose any conquest rewards unless you have a habit of letting conquest rewards pile up without ever collecting them.

Pretty spot on!

To clarify, there are no reductions in rewards! Conquest rewards are unique in that they work similar to Mission rewards and it caused an edge case which allowed players who didn't claim them week over the week, to continue to stack to the point it was breaking the Mission rewards limit. Effectively, they were disallowing the player to start new missions. We are simply fixing that unintended behavior...

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Post
    JackieKo on Forums - Thread - Direct

Hello everyone!

We will be deploying Game Update 7.5.1 on August 20th!

  • Time: 7:30am CT / 12:30pm UTC
  • Estimated downtime: 4 hours

A full list of patch notes will be available on August 19th here, however, we did want to highlight a few items beforehand. 

Servers 

  • All transfer restrictions to the Shae Vizla server will be removed. 

7.5.1 download size

  • We have fixed the issue regarding the “Disorder” trailer triggering. As it is now included to kick off the Legacy of the Sith expansion story content. Additionally, we ha...
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30 Jul

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Heads up that the Master the Fight bundle just went live. Please note the following info regarding the bundle and what it includes: 

  • The bundle is available until September 23, 2024
  • 180 days of subscription time
  • 5,500 Cartel Coins
  • The Vectron 240R Firebolt — This exclusive mount is rideable at level 1 and has a quick hotrod burst mode when initially mounted.
  • Metallic Red Dyes — Each character created will get 5 of each exclusive Primary Red Metallic Dye and Secondary Red Metallic Dye Bound to Legacy so you can share them between characters on the account....
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26 Jul

Comment
    JackieKo on Forums - Thread - Direct

Hi all, 

The account linking display issue is fixed and we recommend relinking your SWTOR and Twitch accounts. I will be opening up this thread in case other linking issues need to be reported. 

Thanks! 

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Following up on some questions we saw floating around after the stream. 

Gearing progression - original post

What about PvP weeklies and currencies? Can we exchange them for the other currencies as well?

  • The changes to gearing that are detailed in Bryant’s post primarily focused on progression through Flashpoints. We are working on further ...
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24 Jul

Comment
    JackieKo on Forums - Thread - Direct

Hi again, 

The issue has been resolved. Thank you for your patience, everyone. 

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

We're aware that players are experiencing delayed loading screen issues while playing on the Satele Shan server. Will update this thread with more info when I have it! 


23 Jul

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Here's the recap of the 7.5.1 livestream that was hosted today. We did see a few questions floating around regarding the content coming in 7.5.1, so we'll be using this thread to follow up with some answers!

Thanks!

Comment
    JackieKo on Forums - Thread - Direct
1 hour ago, Screaming_Ziva said:

Was there no forum post about this? 

https://www.twitch.tv/swtor

...

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Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

We're looking into the issue some players are experiencing with linking their Twitch accounts to their SWTOR accounts. Will update this thread when I have more info. 

Thanks!


22 Jul

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

The source of this issue has been identified and fixed. If you have been having issues with logging onto Steam, please try again when you have a moment! 

Thanks!