JackieKo

Hi everyone, 

Adding the below to the known issues list. 

• Nar Shaddaa Nightlife Event: If the Lucky buff is active alongside the Good Karma buff that is obtained from the Counterfeit Tokens: Mek-Sha mission, a 100% win rate will not be offered. The Good Karma buff obtained from the Kingpin's Bounty Slot Machines is not affected by this bug.   

Hi everyone, 

All servers are available again. 

Thanks all! 

Good morning everyone, 

We will be taking down servers in approximately 15 minutes to deploy Game Update 7.5c. 

Thanks! 

Hi everyone, 

Patch notes for Game Update 7.5c are now live. 

Thanks!

Hey everyone, 

Heads up that we will be deploying Game Update 7.5c this week. 

• Date: July 11
• Time: 7am CT / 12pm UTC
• Estimated downtime: 2 hours 

I'll be using this thread to post updates as needed. Full patch notes will be available tomorrow! 

Hey everyone, 

Appreciate the reports that were submitted. The team was investigating the loading screen issue and was figuring out a way to deploy a fix that didn't require a server bounce. A hotfix was deployed and we're glad to see that it is working. We'll be keeping an eye on this thread in case more reports pop up. Thanks for your patience! 

Hi everyone, 

Game Update 7.5b contained a few more items inspired by The Acolyte. The new Devoted Disciple player customization, armor, lightsaber, and dualsaber are now available. As with the Dark Harbinger hood, there is one full hood option and another to show hair underneath. Please keep Eric's post in mind about how hair under the hood is displayed. 

Thanks!

...

Hello again, 

Servers are now back online. 

Thanks!

Good morning, everyone. 

We will be taking down servers to deploy Game Update 7.5b in approximately 15 minutes. 

Hello everyone, 

Patch notes are now live. We'll see you early tomorrow morning for 7.5b launch. 

Thanks! 

19 minutes ago, VilianSW said:

@JackieKo Can you please let us know if the bug is at least acknowledged by the devs? Fixing in the patch just announced would be ideal, but if not, we'd like to know where we're standing with the case. Meaning, if players can hope for progressing the story anytime soon. Thank you in advance.

Hey there, 

Confirming that this will be fixed with 7.5b. Full patch notes will be released tomorrow! 

Hey all!

Wanted to update this thread and follow up on a previous post. Game Update 7.5b will contain a change to help mitigate the RNG factor for the Training Modules. With this upcoming patch, players will be able to purchase Daily Area specific Training Modules from HK-24. There are more fixes for the system as a whole on the way, but I wanted to highlight this change specifically.

As this is a new system, we appreciate the feedback coming in on the overall player experience. We want to balance out what the progression feels like for a long term goal so we will be keeping an eye out for feedback as players continue on their way to fully unlocking B3-S1.

Hi everyone, 

We will be taking servers down to deploy Game Update 7.5b on Thursday, June 27. 

Time: 7am CT / 12pm UTC

Expected downtime: 4 hours. 

Patch notes will be available tomorrow on this page. 

Hi everyone, 

The Satele Shan server is now back online. Thank you for your patience! 

Hi all, 

We will be taking down the Satele Shan server in approximately 15 minutes. Once the server is back up, I will update this thread again.

Estimated downtime is 1 hour. 

Thanks!

Hey all! 

We've been keeping an eye on the feedback coming in from this thread. and wanted to say we will be making some adjustments to help with this friction point. Will come back with more details when I have them. Appreciate the feedback!  

Hey everyone, 

We are aware of an issue players are experiencing with extended loading times on the Satele Shan server. We're looking into it! When we have more info, I will update this thread.

Thanks!

Hey all,

Popping in here to say that this thread has some valuable feedback on the time and effort players are putting into getting the event's Achievements. It was intended for some Achievements to roll over into next year's event and be obtainable then but you all knocked these out of the park. So the team will definitely be taking in this player experience feedback.

Also want to reiterate that this is indeed a bug and a fix is coming. But as stated above, the fix won't be coming before the event ends. So the Gentle Heart Achievement can only be obtained when the event rolls around again. I know this isn't what you all want to hear but we wanted to be transparent about the patch's timing, setting expectations, and offer some insight into how we wanted Achievements to work for this event.

Hi everyone, 

The Galactic Seasons 6 objectives have been updated for June 18 - July 30. Please note that these are the final weeks for GS6! 

Thanks!

Hi all, 

The online purchasing issues have been resolved. Thanks for your patience!