JackieKo

Good morning, everyone!

I'm going to be using this thread to post updates regarding today's maintenance. We will be taking down servers in approximately 15 minutes to deploy Game Update 7.4. Estimated downtime: 3 hours. 

Hi all, 

The Double XP event will be running from December 24, 2023 - January 4, 2024. I'll be updating the events calendar with those dates and adding them to the patch notes. OP has been updated with the link to the patch notes as well. 

See you all bright and early tomorrow morning! 

23 minutes ago, Chryptyk said:

@JackieKo  is there any news about collections unlock sale, CM sale, double exp or anything else for Dec/Jan?

We'll release more details when we have everything locked down! 

Hello everyone! 

Pleased to announce that our next game update is right around the corner! Game Update 7.4 "Chains in the Dark" is coming December 5th! Full details can be found here. 

...

Good morning, everyone. 

The in-game events for December have been updated and published. Please see all the details here. 

15 hours ago, Nee-Elder said:

i have no idea why  @JackieKo  didn't make an official  forum post from Broadsword  here ( maybe too busy i dunno )  to CONGRATS  all  'Best View' winners , but yeah just in case anyone missed the  clicky within today's game Launcher-->  https://www.swtor.com/info/news/article/20...

Hello!

Servers are now back online. If there are any further issues with logging in, pleas use this thread to report them. 

Thanks all! 

Hi again, 

We will be bringing the servers down in approximately 15 minutes. I do not have a current ETA of how long the servers will be down at this time. I will update this thread when I have more information. 

Hello everyone, 

We are aware that players are unable to log into SWTOR servers. I'll update this thread when I have more info to share. 

On 11/18/2023 at 4:47 PM, TrixxieTriss said:

 @JackieKo I had some other thoughts if you haven’t already put this in motion. 

 

Can I please 🙏 implore you to do some media coverage in Aussie gaming mags or Aussie gaming news sites or straight up MMO gaming sites. Just reach out to them & let them know that we have an APAC server again 

Like: 

...

Star Forge is now back online! Appreciate your patience! 

Star Forge is now offline. I'll update the thread again when we bring it back up. I am unable to provide an ETA at this time, but know that the team is working as quickly and efficiently as possible. 

Thanks! 

Hi everyone, 

We are seeing a few reports coming in about Star Forge again. We're going to be doing some additional investigating and will taking down the Star Forge server in approximately 15 minutes.  

The Star Forge server is now back online. Thanks for your patience, everyone! 

Hi again, 

Heads up that we will be bringing down the Star Forge server in about 15 minutes.  

Hi everyone, 

We are seeing reports of an issue players are having with being logged out of Star Forged or unable to log in. Team is investigating! 

Hello everyone!

The Shae Vizla server is now open to all players! I'll unlock this thread so players are able to use it for discussion and/or report anything to do with the server. 

Welcome home, APAC players! 

Hi again, 

The issue has been resolved. Thanks for your patience! 

Hi all, 

We are aware of the issues some players are experiencing with logging into the server and we are investigating. 

5 minutes ago, Lord_Ranon said:

So they've prioritized some people, and left us paying subscribers out in the cold, while names are being snapped up. 

This is not true. We're seeing this happen with players who swapped characters or servers prior to hopping into the server. 

Hi everyone, 

The Shae Vizla server is now open to Subscribers! We are aware that some players are experiencing issues with logging into the server and we are investigating these reports. Will post an update when I have one!