JackieKo

JackieKo



11 Sep

Comment
    JackieKo on Forums - Thread - Direct

Hey all,

Chatted with the team about this, and there's a couple of things that need to be updated regarding this particular mount.

  • First, the Furious Brynjak snuck into Ki'at Thavo's inventory, but really it's supposed to be with Jaliet Nall and available on weeks B and D.
  • Ki'at Thavo should have the Armored Brynjak only if:
    • 1) the season is over or
    • 2) a player has a Free/Preferred account.

We'll get the GS7 article updated with the new info and the fix will be included in an upcoming patch! 


10 Sep

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

Servers are now back online. Thanks! 

Comment
    JackieKo on Forums - Thread - Direct

Good morning everyone, 

We will be taking servers offline in about 15 minutes to deploy Game Update 7.5.1b. When servers are available, I will update this thread. 

Thank you


09 Sep

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

Game Update 7.5.1b patch notes are now available here

Thanks!

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

As the title suggests, we will be extending Galactic Seasons 7 by a few weeks. This will be called out in the 7.5.1b patch notes (going out later today), but we wanted to give some additional details to this change. Originally, GS7 was going to end on January 7th. However, given that this season will be running over the holidays, we understand that many players would be spending time with loved ones, traveling, going on vacation, etc… So we wanted to give players more time to complete objectives. Galactic Seasons 7 will now be ending on February 18th. 

The in-game date countdown will be updated once 7.5.1b is live. As the season will be extended by 6 weeks, the objectives will just loop back around again beginning with week 1 objectives beginning January 7th. We will continue to post articles covering which objectives are coming up per usual. 

Thanks all!    
 


08 Sep

Post
    JackieKo on Forums - Thread - Direct

Good morning everyone, 

This morning we saw reports where players were having issues with making purchases. That issue has been resolved. However, we are still investigating another issue where some players have yet to receive their items. When we have more info, I will update this thread. 

Thank you


05 Sep

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

We will be taking servers offline to deploy Game Update 7.5.1b on September 10, 2024. 

  • Time: 7am CT / 12pm UTC 
  • Estimated downtime: 4 hours

As a reminder, the following changes are coming in 7.5.1b:

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04 Sep

Comment
    JackieKo on Forums - Thread - Direct
On 8/29/2024 at 3:24 PM, Dormei said:

@JackieKo Can we get a confirmation on this ? Is this intended or accidentally implemented as placeholder ? Much appreciated 🤝

Hey there! The Achievement Title will be fixed in 7.5.1b! The intended title was "The Greatest" for GS7, so once the patch goes out (date TBD), the title will be updated. 


28 Aug

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

We will be deploying a fix for the Defender Gilada bug on August 29. Below are the details: 

  • Time: 7am CT / 12pm UTC 
  • Estimated downtime: 2 hours

When the fix is live, players should see Defender Gilada spawn as intended, thus allowing the Galactic Seasons 7 weekly objective “Ancient Enemies Returned II” to be completed. 

We will be using this thread to post further updates. 

Thanks! 
 


23 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hey all,

Couple of things we wanted to highlight regarding Twitch Drops.

We initially stated that the Orlean Voidstream mount campaign would be available post 7.5.1 launch for 30 days. However, the longest amount of time a campaign can run is 28 days, so the mount will be obtainable until Sept 16th (as it can be seen on the campaign itself).

Secondly, there are some players who have been unable to claim the mount even after watching SWTOR content for 4 hours.

If you are one of those players, we ask that you relink your account which should prevent future issues from happening. However, at this time, you will not be able to claim the mount. In short, relinking the account won't generate a new Twitch prompt to start the claim process again.

If you are an impacted player, we ask that you reach out to support at [email protected]. Incl...

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21 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Adding to the known issues list: 

  • During Vette's Date Night Mission cinematic, there is no mouth movement on the character models when they are speaking. This only impacts the French and German clients.  

20 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hi again, 

The Galactic Seasons 7 article is now published. Thanks for your patience! 

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Servers are back up! Feel free to browse through the Game Update is Live article and the CM article. Hit a snag with the Galactic Seasons 7 article, but we're working on getting that published ASAP. It will include all the finer details about the new season. Once it's published, I'll ...

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Comment
    JackieKo on Forums - Thread - Direct

Good morning, everyone. 

We will be taking servers down in approximately 15 minutes to deploy Game Update 7.5.1. I will update this thread again once servers are back online. 

Thanks!


19 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone!

Patch notes are now live! See you tomorrow morning for 7.5.1 launch! 

Thanks!


14 Aug

Comment
    JackieKo on Forums - Thread - Direct
21 minutes ago, Ranadiel_Marius said:

Seems straight forward to me. If you have "Personal Weekly Conquest" rewards in your unclaimed missions rewards, then you won't get rewards when you hit your conquest in a subsequent week. Ditto for Guild Rewards.

Don't know why they are making this change (probably some weird edge case bug?), but no one should lose any conquest rewards unless you have a habit of letting conquest rewards pile up without ever collecting them.

Pretty spot on!

To clarify, there are no reductions in rewards! Conquest rewards are unique in that they work similar to Mission rewards and it caused an edge case which allowed players who didn't claim them week over the week, to continue to stack to the point it was breaking the Mission rewards limit. Effectively, they were disallowing the player to start new missions. We are simply fixing that unintended behavior...

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Post
    JackieKo on Forums - Thread - Direct

Hello everyone!

We will be deploying Game Update 7.5.1 on August 20th!

  • Time: 7:30am CT / 12:30pm UTC
  • Estimated downtime: 4 hours

A full list of patch notes will be available on August 19th here, however, we did want to highlight a few items beforehand. 

Servers 

  • All transfer restrictions to the Shae Vizla server will be removed. 

7.5.1 download size

  • We have fixed the issue regarding the “Disorder” trailer triggering. As it is now included to kick off the Legacy of the Sith expansion story content. Additionally, we ha...
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30 Jul

Post
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Heads up that the Master the Fight bundle just went live. Please note the following info regarding the bundle and what it includes: 

  • The bundle is available until September 23, 2024
  • 180 days of subscription time
  • 5,500 Cartel Coins
  • The Vectron 240R Firebolt — This exclusive mount is rideable at level 1 and has a quick hotrod burst mode when initially mounted.
  • Metallic Red Dyes — Each character created will get 5 of each exclusive Primary Red Metallic Dye and Secondary Red Metallic Dye Bound to Legacy so you can share them between characters on the account....
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26 Jul

Comment
    JackieKo on Forums - Thread - Direct

Hi all, 

The account linking display issue is fixed and we recommend relinking your SWTOR and Twitch accounts. I will be opening up this thread in case other linking issues need to be reported. 

Thanks! 

Comment
    JackieKo on Forums - Thread - Direct

Hey everyone, 

Following up on some questions we saw floating around after the stream. 

Gearing progression - original post

What about PvP weeklies and currencies? Can we exchange them for the other currencies as well?

  • The changes to gearing that are detailed in Bryant’s post primarily focused on progression through Flashpoints. We are working on further ...
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