JackieKo

Hi!

I've sent these findings over to a couple of teams, so they'll look into what's happening. 

Thanks for flagging! 

And we're back! Appreciate for you patience, everyone. All servers are now back online. Please use this thread to report any issues. 

Thanks!

On 9/18/2023 at 3:18 PM, Saeten said:

Now that SF and SS are moving to the cloud in a couple of days, do y'all have a timing on a new APAC server? Been a while since I've seen any communication on this.

Hi there,

There isn't an update to share at this time outside what we have said in the past, however, I can provide a little more insight into what's happening behind the scenes right now. As you all know already, we're currently focusing on migrating the live servers over to the cloud. After today, we will have successfully accomplished this task. Our next steps are migrating more services and tools over in similar fashion. Being able to migrate everything over is vital to the health of the game which translates to better a player experience. All that to say that we need to do all of this before we can look at opening up servers in new regions. So for right now, we do not have additi...

Good morning, everyone!

We will be taking down servers in approximately 15 minutes to begin migrating Satele Shan and Star Forge over to the cloud. Please remember that expected downtime is 6 hours for all servers this time around. I'll provide updates here as I get them. 

Thanks! 

On 9/16/2023 at 3:31 PM, Lord_Malganus said:

Time would be better spent fixing all the issues in the game instead of a screenshot contest.

Clearing up a misconception here! This is a community run event, and it is one that is now entering its third year. The frames were done and built in the first year so the only lifting done on the team each following year is adding the winning shots to the event vendor. Essentially, that makes it so there's little impact on the design team and the heavier lifting is on the community team. So this is a fun project that community owns and the way the contest was built allows for others team to focus on things such as creating new content, polishing current content, and/or reviewing and fix bugs. Hope that helps!   

On 9/16/2023 at 3:40 PM, Whykara said:

I like the screenshot contest. Community acti...

Wanted to chime in here and say that in regards to 7.4 proper, we're preparing for the update livestream and will be making a formal date announcement in the coming weeks. We'll be covering a lot of info, for sure. I'll be making a separate thread for the date announce, and will post updates there per usual. So stay tuned! 

Hello everyone, 

Adding the following to the known issues list regarding Galactic Seasons 5. 

• The Space Missions "[HEROIC] Thanium Disruption" and "[HEROIC] Cha Raaba Assault" are not giving credit towards the Galactic Season Objective "We're Not Out of This Yet"

Hello everyone!

We are moving into the final stage of migrating the last two servers over to the cloud! Details below.

Date: September 20th
Time: 7am CT / 12pm UTC
Expected downtime: 6 hours

For this rollout, players should expect for all servers to remain offline for the duration of the maintenance window. This is to account for additional testing on every server to ensure that all servers behave and perform cohesively and there are no interruptions to the player experience. 

As always, we will be posting in relevant threads with updates on when the servers will be taken down and when they are brought back up. 

Thanks!
 

Hi everyone, 

I'm pleased to announce that we're bringing back the Best View in SWTOR contest for a third year in a row! All the details can be found here. Please be sure to read the submission details in full! Those of you who are familiar with the contest will know that there are 10 select planets that we are accepting submissions for.  This year, the 10 planets are: 

• Balmorra
• Belsavis
• Corellia
• Dantooine
• Ilum
• Nar Shaddaa
• Onderon
• Oricon
• Ruhnuk
• Voss

I'm really looking forward to seeing everyon...

13 hours ago, Saeten said:

Event calendar and in-games events doesn't shot a Bounty Hunting week but Conquest tab in-game shows Death Mark starting next week Sept 19 and that is the Bounty Hunting conquest companion event. What gives? @JackieKo

Missed it on the internal calendar! But it'll be added shortly. Thanks! 

Hello everyone, 

Servers are coming back online now. We ran into some unexpected issues that required additional investigation and testing, but we're good to go now! Thank you for your patience! 

Hi there,

Completing the 4 Ops is intended. We're seeing feedback on this, so we're definitely taking all of it into consideration. Please feel free to add more feedback about the Galactic Seasons objectives as needed.

Hi everyone, 

Letting you all know as early as possible that we anticipate going over the 11am CT / 4pm UTC window, so we are extending downtime. I do not currently have an ETA on when the servers will be back up but I will be updating this thread the moment I have more information. 

I can shed a little light on this. So yes, moving over to the cloud definitely helps streamline quite a bit overall! For this patch specifically, there are other technical pieces we are updating that are not player facing. Taking into consideration the combination of these updates, the fixes that were published in the patch notes, and testing everything before bringing servers back up, we landed on 4 hours as a safe window of time to allocate for this patch. 

And Star Forge and Satele Shan are not yet migrated over to the cloud, but we'll post more details about that soon! 

Good morning, everyone!

We will be taking down all servers in approximately 15 minutes to deploy Game Update 7..3.1a. I'll update this thread when they come back up! 

On 9/8/2023 at 8:05 PM, Elvarania said:

Bump. Has the drop rate been increased as of the patch?

 Hi there, I received confirmation that there are drops for the Interpreter's Retreat area 7.3.1. Prior to 7.3.1, these drops were not working as they should, but now everything is working correctly.

On 9/7/2023 at 9:31 PM, septru said:

 

@JackieKo are there certain conditions that raise the drop chance? Such as number of players in the group, difficulty of phase, enemy type, etc.? 

Hi everyone,

Thanks for flagging this. I was out for a couple days, so I didn't have eyes on the tags, but I did receive info from the team that will explain what is happening with the PvP Seasons track.

First, let me go over how the season catch up is intended to work from start to finish. When a PvP Season goes live, it will remain active for a total of 12 weeks, or 84 days. Players should not expect to see the credit catch-up mechanic turn-on until just before week 8 into the season or day 55. Once the catch up is active, it will progress at a pace of 1 level per day up to the maximum purchasable level, which is level 15.

Everything stated above is what is supposed to happen when a season begins. However, with PvP Season 3, players saw the catch up way earlier than intended. Essentially, that was a bug and it was patched with 7.3.1.

Secondly, this was something that was being worked on but we missed with internal comms an...

Hi everyone,

We have been seeing your feedback on concerns about the GS Token unlock cost of the missions for alts. Ideally, we can get it in Collections, similar to how it worked for the Companion missions. These aren't quite the same but we are looking at that as a possible solve, or other changes if we can't make that work.

We should be able to follow up tomorrow with the exact plan of action. Our plan is to get a patch out soon (ideally early next week) for this fix, along with some others. 

For now, this thread will be locked, so we can follow up with more information. 

Hi everyone, 

Added the following to the known issues list. 

• Following the 7.3.1 update, starting "Old Wounds" while on Odessen by clicking on the Launch button will break the quest and block any progression further down the crit path.
  • Workaround: Walk or teleport outside of the quest phase. Then either manually walk back into the Phase after resetting the quest or click Launch while not on Odessen.
• "Dark Tidings" Unlock] - Using the item during a Flashpoint does not grant the quest but consumes the unlock if the item is consumed inside a Flashpoint. WZ and Chapters are not affected.
• Mandalorian Commander Helmet] Neck can be seen under helmet when worn.
• The Mandalorian Commander Helmet is clipping with Twi'lek race lekku

Hi everyone,

As a reminder, this list will be updated over time. When new items are added, we will update the thread as well. 

General 

• [NEW] French & German Translations are missing during the introductory cinematic to Kai Zykken’s Droid replacement, S3T-BNS
• Following the 7.3.1 update, starting "Old Wounds" while on Odessen by clicking on the Launch button will break the quest and block any progression further down the crit path.
  • Workaround: Walk or teleport outside of the quest phase. Then either manually walk back into the Phase after resetting the quest or click Launch while not on Odessen.
     

Items

• [NEW] Placing decorations with drawn lightsabers will make the blade disappear on area transition or relog. The blade does not reappear until the decoration is picked up and...