JackieKo

Hello everyone, 

Patch notes are now live. We'll see you early tomorrow morning for 7.5b launch. 

Thanks! 

19 minutes ago, VilianSW said:

@JackieKo Can you please let us know if the bug is at least acknowledged by the devs? Fixing in the patch just announced would be ideal, but if not, we'd like to know where we're standing with the case. Meaning, if players can hope for progressing the story anytime soon. Thank you in advance.

Hey there, 

Confirming that this will be fixed with 7.5b. Full patch notes will be released tomorrow! 

Hey all!

Wanted to update this thread and follow up on a previous post. Game Update 7.5b will contain a change to help mitigate the RNG factor for the Training Modules. With this upcoming patch, players will be able to purchase Daily Area specific Training Modules from HK-24. There are more fixes for the system as a whole on the way, but I wanted to highlight this change specifically.

As this is a new system, we appreciate the feedback coming in on the overall player experience. We want to balance out what the progression feels like for a long term goal so we will be keeping an eye out for feedback as players continue on their way to fully unlocking B3-S1.

Hi everyone, 

We will be taking servers down to deploy Game Update 7.5b on Thursday, June 27. 

Time: 7am CT / 12pm UTC

Expected downtime: 4 hours. 

Patch notes will be available tomorrow on this page. 

Hi everyone, 

The Satele Shan server is now back online. Thank you for your patience! 

Hi all, 

We will be taking down the Satele Shan server in approximately 15 minutes. Once the server is back up, I will update this thread again.

Estimated downtime is 1 hour. 

Thanks!

Hey all! 

We've been keeping an eye on the feedback coming in from this thread. and wanted to say we will be making some adjustments to help with this friction point. Will come back with more details when I have them. Appreciate the feedback!  

Hey everyone, 

We are aware of an issue players are experiencing with extended loading times on the Satele Shan server. We're looking into it! When we have more info, I will update this thread.

Thanks!

Hey all,

Popping in here to say that this thread has some valuable feedback on the time and effort players are putting into getting the event's Achievements. It was intended for some Achievements to roll over into next year's event and be obtainable then but you all knocked these out of the park. So the team will definitely be taking in this player experience feedback.

Also want to reiterate that this is indeed a bug and a fix is coming. But as stated above, the fix won't be coming before the event ends. So the Gentle Heart Achievement can only be obtained when the event rolls around again. I know this isn't what you all want to hear but we wanted to be transparent about the patch's timing, setting expectations, and offer some insight into how we wanted Achievements to work for this event.

Hi everyone, 

The Galactic Seasons 6 objectives have been updated for June 18 - July 30. Please note that these are the final weeks for GS6! 

Thanks!

Hi all, 

The online purchasing issues have been resolved. Thanks for your patience! 

Hi everyone, 

EA is currently experiencing issues with its online services and the appropriate teams are investigating. This means that players will have issues with making online purchases including Cartel Coins and Subscriptions. When we have more info, I will update this thread. 

Thanks! 

Good morning!

We will be taking down servers in approximately 15 minutes to deploy Game Update 7.5a. 

Thanks!

Hi everyone, 

7.5a patch notes are now available. Full list can be found here. See you tomorrow morning! 

Hey everyone, 

We're going to be taking down servers next week to deploy Game Update 7.5a. 

• Time: 7am CT / 12pm UTC
• Estimated downtime: 3 hours

As always, patch notes will be found here on Monday. 

Hey everyone, 

Heads up that we will be deploying a fix for the following main story path issues: 

• Players are unable to complete KotFE: Chapter IX due to Sana Rae not spawning in the Alliance Base on Odessen. 
• Players are unable to complete KotFE: Chapter XI due to an issue with the final cutscene getting stuck. 
• Objectives for the “General Faraire” and “The Gormak King” missions will not progress if the Silver Elite enemy is defeated before other common enemies.
  • WORKAROUND: Leave the phase and reset the missions. To make progress, defeat common enemies before defeating the Silver Elite enemy. 

We will not need to take down servers to deploy these fixes, however, players may be kicked out to the main menu at the time the fixes are deployed. In the event that happens, simply log back into the game as normal. 

We are estimating that the fixes will go ou...

Hello everyone!

Servers are now back online! There's quite a bit in this update, so please read through all the 7.5 related articles before you jump into the new content!

• Dantooine Spring Abundance Festival Event
• Basilisk Prototype Venture (story players, please read how...

Good morning everyone!

We will be taking down servers in approximately 15 minutes to deploy Game Update 7.5 "Desperate Defiance". Reminder that the estimated down time is 4 hours. 

Thanks! 

Hi again, 

Game Update 7.5 patch notes are now available here! See you all tomorrow morning! 

Hello everyone! 

Pleased to announce that items inspired by The Acolyte will be coming with Game Update 7.5 "Desperate Defiance!" More details on all the individual items can be found here.