JagexHooli

Originally posted by Jevaneaux

My issue with the compensation package:

• It compensates for less than what we missed out on. Miss out on 1 month of D&Ds, but only get 10 tokens to make up for it? What's that? Would it really have been game-breaking to give us say, 30 "Reaper reset tokens" to make up for the reaper tasks that we lost out on? And that's just one thing that we missed out on.
• Which brings me to this point: the package is completely useless for PVMers. It is purely XP-based. I understand you can't go over hypothetical GP gains for compensation, but something like a few free deaths or free boss portal swaps would have at least shown that you cared
• As a 1%er, I can understand how someone who wasn't locked out thinks the cosmetics are unfair. I personally don't care for them as someone who is locked out. Why can't I just trade them to someone who does care for them?

Overall, I'm very happy with the restoration process coming along. But this compensation packa...

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Originally posted by Blakland

What can Ironmen expect in their care packages? Is it going to be a nerfed version of what was advertised in this post?

Originally posted by wronghaveorof

To clarify, do double daily keys stack on top on our current key packages, such that we may obtain quadruple keys for example?

Originally posted by ForieRS

This package is just another example on how disconnected the jmods are from the game. How is 10 hours of dxp suppose to be any sort of compensation when you've lost a whole month? And I couldn't care less about cosmetics. I don't understand how some people genuinely can be satisfied with this package.

Originally posted by Lithe-

So I was locked out of my account since the beginning, but yesterday I regained access to my account only on the website (which finally informed me in my inbox I was a part of this lockout because I never got an email) and on OSRS. No membership was applied to my account as compensation probably because I was a member through bonds.

my questions are.
Is it safe for me to play OSRS while my RS3 account is still locked?
and
Will I not be compensated with membership or other items because I use bonds for membership?

Originally posted by Lashdemonca

To be fair, The "rules" of the game mode does not include "If you get f**ked over by something like this, we don't care!!" *Evil laughter*

Ironmen are members of the community as well. The fact you think we arent is quite odd. I want cosmetics. Access to In-game events, even if they are nerfed for irons.

Yes, we may stand alone with our banks, our skilling, etc. But we are still members of the community who want to be heard, and want to play the game. At the end of the day, Ironman is simply an advanced "do-it-yourself" simulator.

Originally posted by wronghaveorof

Copy-paste from previous thread: Hey /u/JagexHooli, thank you for the livestream and letting us know that our accounts will be returned early next week.

As the team has shared that there are known issues with perks and POF/ROOT progress, among other issues, will the 1 on 1 support have the capacity to restore this content or at least compensate if we have a trade history indicating how much we spent for specific breeding pairs for example?

Originally posted by rileydelete

Well written, but I don't think this goes far enough.

Think of the opportunity cost. Consider how much time has gone into these accounts. Think of dailies missed & raw frustration. Let's not mince words, this was an unexpected catastrophe and too many players lost their accounts for no fault of their own.

The solution needs to be twofold: Prevention so that this *cannot* happen again. And justifiable compensation for those effected. Refunding components & gizmos is an interesting idea: these players will still need to roll for their most expensive perks. Adding a month of membership/discount to future premier is great; but what about the things these players can't get back. (Note: I understand how art teams often have time or breathing room at different stages in a game's development process.) Cosmetics are interesting, but the priority should be on restoration or even compensation rather than some sort of "exclusivity".

Think about the trust lost. ...

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Originally posted by joe32176

Couple questions/comments.

1) the stream said membership is coming. Not premier, but regular membership. The message here says we’ll get a discount next year if we purchase premier. Which one is true (unless I missed them say it on the stream)?

2) Can you clarify what is/isn’t applicable to Ironman?

3) is there a way where we can see where we fall in the restore process? We didn’t all get beta access so don’t know if we’re in the first rollout, second, fifth? Or when these will be happening.

Originally posted by cbfmakinganaccount

You are talking a lot about "game integrity" and that's the reason You are not giving anything to ironmen.
Let's see 2 ironmen: A, account that wasn't locked and B, account who hasn't been able to log in for 3 weeks (currently).

Before the lockout they both had 76 divination. They only use guthix caches to level it up. By now if account A has done it every day, they have 84 divination. Account B who is locked and has not been able to do ANY D&Ds is 8 now levels behind? This is for only 1 daily D&D. We have missed all the daily ones for 3 WEEKS, 2 weeks of weekly D&Ds missed and since it seems like we can't log in until April, if you didn't do the monthly D&D's instantly (like I didnt) then you are also missing the monthly ones.

Why and how are you talking about integrity when the people who weren't locked out are miles ahead in progress?

Originally posted by snowbunnyxo_

i waited a month to get back a few hours worth of progress and in return i get some ugly cosmetics and items that i cant even use because im an iron. not happy with this. just give us some runecoins or loyalty points.

Originally posted by zoroarrkk

Ooo - progress seems to have been made!

Will there still be new people invited to the beta today, or was yesterdays wave the final wave?

Originally posted by Skilleto

/u/JagexHooli, with the close of Beta tomorrow and based on the information collected throughout the week, should we expect a pretty significant update tomorrow?

Why are daily updates hitting Reddit first before the RS website?

Originally posted by thegrinchstolechrist

u/JagexHooli, for those who dont get a chance to do the beta, will there still be 1 on 1 support for them?

Originally posted by Im_Chick

Say it ends tomorrow and you all come to the conclusion it doesn't need to go for a v2 beta, is that something that you'd be able to say before the weekend is up? Is there talks behind the scenes of how/when the data from the beta will be made public? If the beta did indeed achieve the goal you all had for it, would it then be possible to create a more solid timeline?

I only ask because I think it's safe to say we're all pretty optimistic about the accounts and the job you all have done based off of what others have said, but still having a bunch of question marks beyond tomorrow could cause that optimism to turn into pessimism quickly, I'd assume.

Thanks again for the communcation! I can't believe I'm saying it but I'm looking forward to doing JoT runs and what not again.

Originally posted by wronghaveorof

/u/JagexHooli, with the close of Beta tomorrow and based on the information collected throughout the week, should we expect a pretty significant update tomorrow?

Originally posted by ruckus_rekt

How will those who do not get beta invites (or choose not to participate) contact Jagex for any discrepancies?

Originally posted by Clayton_69

So is the beta really ending on the 26th? There's plenty of people in my clan who have not received an invite and they have less than a day to report if anything is missing?

Originally posted by Voltorn_Elda

Why though? Even if you'd decrease the rates for possible skill pet unlocks.. it would at least give an extra incentive to partake. Training 'normally' would still be the better choice because of the larger exp drops, soo... what harm is there?