devtrackers.gg
Anything new on the ED exploit?
The development team are still working on the fix - it's coming in April unless anything massively surprising happens!
Anything new on the ED exploit?
The development team are still working on the fix - it's coming in April unless anything massively surprising happens!
such a mess, missing perks, banks a mess, missing herbs, potions... MISSING NOX STAFF.... honestly dont see it can be 'made right'.... also quest points and stats reduced.
Did you submit a bug report / fill this out in the survey? These are the kind of outlier cases we're looking into and it would be massively helpful if you could.
Couldn't even get the announcement expected downtime right 🤣.
That's my fault honestly. We've got a lot going on here and I advised our social team the wrong hours in the midst of everything.
Weird, it's almost like some kind of important announcement like this should be posted on the RS main page, and not only on twitter. Would that make too much sense?
It's on RuneScape.com. Might have gone up slightly after.
If you're on about Rex Matriarchs - they're postponing it until the locked out accounts are sorted.
They have literally gone to release it twice, before postponing due to the locked-out players.
The content is 100% done and ready to ship bud.
Correct. It's ready to ship, it's just a case of when.
The tweet has been deleted as it mistakenly said 1 hour expected rather than 2!
For those of you asking, there's nothing to be concerned about with this downtime. We've already taken steps to prevent the series of events that made the Login Lockout happen from being a repeat performance, as well as more precautions beyond that.
Update @ March 24th, 15:30
We've just sent out our 4th wave of invitations to take part in the Account Integrity Beta. To check if you've been invited, please look out for an email from us asking you to take part.
Not had anything? The Beta will continue until Friday with further invitations expected to be sent out between now and then, so keep your eyes peeled for more news!
As usual thank you for your patience and support. We'll be back with more news as soon as we have it!
- The RuneScape Team
Any beta testers know if player owned port progress is still there?
Player Owned Ports shouldn't be impacted and restored as expected - at worst there may be data loss going back to February 8, but we've seen good reports so far.
Can you confirm how waves are being given out for the beta? Is it just 1 wave per day or will multiple waves be sent throughout the day? Just to stop me checking my email every hour lol.
Disappointed to hear about the perks, i spent bills on BIS perks due to bad RNG and wont have the money to cover them after 120 herb on dxp, the news just gets better lol
It does vary based on the needs of the team, volume of people who have tested from the current wave and stuff like that - so some days it might be one, others more. Sorry that doesn't help in terms of the clarity you wanted - it's just a pretty fluid thing!
On stream they weren't sure and said they'd look into it and let us know.
Got an answer from the team on this - pets can't be obtained from the activities currently.
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That's not the case to be clear. In the Beta state, while this is still a known issue being worked on, we also have some people who haven't lost any perks or had a change in progress as well.
We've had more reports of these situations this morning too.
I just got the invite for Tuesday the 23rd, lol
That might be an oversight in the email text - you can absolutely still join today.
Hey Hooli,
will the restoration phase take as long as the beta? Or will the restoration go quickly once the beta is optimized?
Right now it's expected that the restoration of accounts - once that call is made - will be a very quick phase. Deployment isn't expected to be a challenge. That said, this is all new territory and techniques so please don't take that as definitive information just yet.
The real time remaining question is the Beta, and this is why we have this phase - not just to find any additional fixes or improvements we can make, but also to see how players feel about the quality of the restoration work at scale.
Like we mentioned yesterday, we've had some promising results so far and we're cautiously optimistic. But there's still a lot of people yet to join the Beta and we want to get this done to the best of our ability, so we'll have to wait and see.
If we have lost all our perks, which means Jagex doesn't have telemetry data for perks, I would fully expect we get dozens of each rare component. Unless you can track everyone's perks, having 1 to 1 care will lead to people lying about their perks to get more free rare comps.
I'm an ironman with biting 4, carooming 4, and other near bis perks that I had to farm myself. Unless you can restore all my perks, the minimum we deserve are free rare comps dozens of each at the very least. Also, some people may have spent billions on theirs, which complicates matters since they may have spent money on hundreds of each rare comps.
This is just where we are at this point in the Beta, where we are still working on solutions to known issues. Nothing is confirmed yet.
As with everything, if anything isn't restored as expected, we will be able to help with our aftercare support if needed. But at this stage, it's too early to say if a resolution to that known issue isn't possible. We're looking into every option and it's a top of mind thing for us to keep working on.
So all perks are gone apparently no matter when you made them???? Oh wow this is a disaster, this 1 to 1 support is going to be a joke how can we remember all the stuff we are missing, my t90 stuff has been perked for years and I for sure don’t remember what perks they were... everyone is just going to lie about what’s missing so I’m struggling to see how this is going to end well
Nothing is confirmed as yet. It's a Beta and these are known issues that are being worked on.
Update @ 9:30 Game Time, March 24
Following on from yesterday's Account Integrity Beta launch, the team are now extending invitations to a third wave of participants.
Invitations are being sent by email, so please check your inboxes to see if you've been invited to take part.
Not seeing anything? The Beta will continue until Friday with further invitations expected to be sent out before it's conclusion, so keep your eyes peeled for more news and opportunities.
Thank you all for your patience. We'd also like to extend additional thanks to all the amazing help and support Beta participants have shown so far. We look forward to sharing more news off the back of the Beta soon.
I appreciate that Hooli. I got billed 7 days ago. I don't mean to be rude but I don't have faith that my account will be reactivated before the new membership runs out... why can't you add the membership when you reactivate the account? Would be a shame that you resolve the issue and reactivate the account with 2 days left of that bonus compensation membership.
The Membership we've added already is just an interim step to cover the Membership time spent not playing and to make sure more implicated players aren't charged during this time. We're considering a lot of options when it comes to the actual welcome back package and we'll pass this feedback on too!
If you'd like us to reach out to you and see if we can do something about your early billing, can you reply with your RuneScape Display Name?
If you'd prefer to cancel and can't log in, this link can help you can get support if that's the route you'd like to take: https://support.r...
Read moreI got billed for membership and haven't been able to access my account for over a month. I search my character in runemetrics and it says "player not found" This is beyond a joke. If you ever restore my account Jagex I don't think that I will be returning (even though I spent a heap of money on MTX in prep for double exp and still have over 400 keys sitting there... or don't because apparently my account doesn't "exist"
I'm so damn angry that this hasn't been resolved yet.
Rant over!
Hi Aussie - we recently added 31 days to impacted accounts. When did you get billed? We may be able to help.
Probably had to agree to something that they can’t talk about it yet anything bad would cause more issues for them making people worry and post more bad comments then they already have
There's no agreements, restrictions or NDAs for this Beta. I'm sure you'll hear from Beta participants as the week goes on, especially given the size of the waves invited will increase.
We will talk a little bit about the Beta so far at the start of today's stream though.
Just a heads up, since everyone here has seen this list - we've now fixed the known issue in the Beta for accounts created after 8th Feb, so all their progress should be returned also.