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We still having the 3 wave today right?
Still happening, it's just taking longer to process than we anticipated. The only issue we're facing with this is the wave is much bigger. Hoping to have news soon.
We still having the 3 wave today right?
Still happening, it's just taking longer to process than we anticipated. The only issue we're facing with this is the wave is much bigger. Hoping to have news soon.
Big sigh. The last two waves gave you great info on it and you fixed problems that arose. You were prepping this wave all day Thursday, gone for the weekend and back to prepping all day today. And it’s still not ready.
Not buying confidence here. Can you at least confirm if everyone will be back before the end of April?
It's not an issue, if that helps, it's just the rate of processing with a larger wave.
Hey everyone. We're chatting to the team now about the latest ETA on the current rollout given our last estimate was before 2pm Game Time. We'll be back with info as soon as we have it, hopefully in the next couple of minutes, but nothing to be concerned about in terms of the rollout being at risk!
Latest from the team - since the ingestion is going a little slower than expected, we can't pinpoint a specific ETA right now (see what just happened with the 2pm Game Time bit!) but our hope is within the hour. I stress the word hope for now as the bigger wave has already taken longer than expected.
Just to be super clear - everything is still on track for today, nothing is in jeopardy there, it's just a matter of when the live transfer process finishes. We'll pass any news as we get it.
Hey everyone. We're chatting to the team now about the latest ETA on the current rollout given our last estimate was before 2pm Game Time. We'll be back with info as soon as we have it, hopefully in the next couple of minutes, but nothing to be concerned about in terms of the rollout being at risk!
u/JagexHooli - I don't want to be a pain in the ass but 3 weeks ago I had asked whether it was normal my account was not locked yet. You said you'd speak with the team about it. It's still unlocked but reset to lvl 1s. When will my account get locked? IG: "El Prodigy"
I'll get on this, this is likely on me - sorry. I did raise it with the team but probably missed their response in the melee.
is this wave bigger than last 2 waves?
Much. Each wave has grown substantially in size, and the next ones we're prepping for after this will be even bigger still based on our current plans.
What’s the game time now? We don’t know the game time as obviously we can’t get into the game
It's currently 11:35 Game Time.
We are go for our next wave today. There's a small wait to prepare the accounts onto the live servers, the unlock process etc - but it should be no later than 2pm Game Time.
We'll post as soon as this wave lands so you can check your accounts. We're also preparing our next wave of accounts and we'll let you know when to expect that once we have more details.
Those of you taking your first steps back into Gielinor this week will find a care package full of goodies waiting for you. Upon logging in on or after April 6th, you'll receive a box in your Inventory (or your Bank, if your Inventory is full), which you can open to find your compensation gifts.
I was affected by the lockout, unlocked Wednesday in the 2nd wave and am thankful to be back in playing. I logged in at the daily reset and did not receive this compensation care package. I thought maybe after the weekly reset, logged in and I still haven't received it. Tagging /u/JagexKari and /u/JagexHooli any idea on timeframe for this?
What's your RSN? We can pass it to the team to take a look now.
Hooli said in another post that double daily keys won’t start until the day you are back in.
Correct - bad wording on our part there, sorry.
My question is, what is the compensation for:
- April fools event that we missed, are we getting the pet?
- The Spring festival event that we can't part take in, are we getting exp, yak track skip, event mystery boxes, outfit and title?
Thank you
April Fools Pet: Yes
Spring Festival: If you get in late, we'll give you a hefty amount of the Spring Tokens based on days missed. If you miss it entirely, the cosmetics you will get for sure but no decision has been made on the other bits though. We'll pass the feedback along.
How long will this login lockout aftercare exist? I quit this game for now. I don't know when I will return to this game, it might be after a month or 4. does the aftercare still exist then?
It will for sure.
Mornin. Will there be emails sent to those getting unlocked?
We do send them out every round but there's still some people not getting them despite being identified / unlocked correctly - so it's worth checking your login right after any announcements.
Morning everyone. Just dropping in to let you know we have another wave prepped and in testing - we'll have a Go/No Go call at 12 to confirm this can go ahead.
Provided everything goes to plan, our next wave should be early this afternoon. Like wave 1-2, the third wave is much bigger than the last one but there's still more to come before everyone is back in.
Thank you for breaking the silence.
Re package - I thought IM would have the D&D tokens minimum but understand it is not the case?
I'll need to double check this but I don't believe so right now.
On the point of an ongoing discussion. Will there actually be a place to discuss this or should we keep shouting into the abyss and hope our suggestions get picked up by jmods?
We are reading everything across every platform we can so even when it feels like the abyss, it's likely we've read it.
I talked on Monday about setting up some destinations for Ironman feedback, but we are just waiting on some info from the dev team to bring to the table before we proceed with that.
I was able to log in for the first time since the lockout and didn't receive any items or cosmetics. Whom should I contact?
You'll receive everything on April 6th with our next Game Update.
Out of interest, how was your account? Was it as you expected?
Is it going to play any factor on compensation package how long you were out.
Wave 1 and 2 are in a week earlier than wave 3. Who knows how many waves until everyone gets in?
All we can confirm today is that your Membership time out beyond this week is also covered, plus the one month extra.
This is a question we'll cover as a team next week for sure, on top of all the other feedback topics on the welcome back plans.
I appreciate that you are coming out here to post, knowing you are going to get hammered.
It's frustrating to see that the "care package" isn't changing though. I get you "can" offer more. But it's going to be 30 + days before we have a chance to get in again, and we'll get 10 medium lamps. With the current TH, there's a chance of using literally 1 key to get that. Why not make it huge? You aren't losing anything giving people more
I know it's a bit of a Hooli-ism to say the last two words at end of this sentence, but I would say what we are doing for impacted players is an ongoing discussion.
There was a lot of feedback about things people wanted to see and the team are working out the best ways we can incorporate that feedback - either in event form, the wishes or maybe even something else.
I mean, at this point the "significant amount of tokens" is a straight up lie. Going to be a shameful number like 500 tokens or something, similar to the 10 medium lamps you guys are giving out for a month lost
Not to mention 6th April will see the Rex bosses out, yet many still won't be back in, thereby missing out on Day 1 drops and money. Who's going to account for that?
The behaviour from jamflex over the last 10 days has been straight up disgraceful and indicative of a middle finger to the players.
I hope the end result will make you feel differently as the intent definitely isn't for it to be on the low side of tokens per day.
If it helps, Rex Matriarchs is still on hold and won't release April 6th.