JagexHooli

It will for sure.

We do send them out every round but there's still some people not getting them despite being identified / unlocked correctly - so it's worth checking your login right after any announcements.

Morning everyone. Just dropping in to let you know we have another wave prepped and in testing - we'll have a Go/No Go call at 12 to confirm this can go ahead.

Provided everything goes to plan, our next wave should be early this afternoon. Like wave 1-2, the third wave is much bigger than the last one but there's still more to come before everyone is back in.

I'll need to double check this but I don't believe so right now.

We are reading everything across every platform we can so even when it feels like the abyss, it's likely we've read it.

I talked on Monday about setting up some destinations for Ironman feedback, but we are just waiting on some info from the dev team to bring to the table before we proceed with that.

You'll receive everything on April 6th with our next Game Update.

Out of interest, how was your account? Was it as you expected?

All we can confirm today is that your Membership time out beyond this week is also covered, plus the one month extra.

This is a question we'll cover as a team next week for sure, on top of all the other feedback topics on the welcome back plans.

I know it's a bit of a Hooli-ism to say the last two words at end of this sentence, but I would say what we are doing for impacted players is an ongoing discussion.

There was a lot of feedback about things people wanted to see and the team are working out the best ways we can incorporate that feedback - either in event form, the wishes or maybe even something else.

I hope the end result will make you feel differently as the intent definitely isn't for it to be on the low side of tokens per day.

If it helps, Rex Matriarchs is still on hold and won't release April 6th.

Not just yet unfortunately but it's being worked on. It won't be addressed in the package from April 6 but we do plan to do more and share that in a way where we can get feedback from the community.

You'll get the April Fools pet for sure.

We have seen the feedback on the butterflies experience this week but it's not something we have an answer for today.

The package going in on April 6th is as it is, but there's nothing to say we can't do more beyond that - either through the events or something else. We'll make sure the butterfly feedback is part of these discussions going on in the team too.

(And to any Ironmen reading this, this includes what more we can do for you all up, that hasn't fallen off our radar)

Hey everyone. For those of you we've seen wondering about the Spring Festival, we just wanted to let you know anyone joining late will be given a significant amount of the tokens based on the number of days missed.

If you do end up missing the event entirely, we'll be sure to give you all the items unique to the Spring Festival store. This also applies to the April Fools items today.

In terms of the rollout, the monitoring of the Wave 2 rollout over today looks positive and we've seen some great first reports from players who are back in.

This monitoring step is something we're doing for every wave. It's really important that we treat your accounts carefully and we're there to support any major issues as soon as we can if something goes wrong.

The plus side is, after some surprises in Wave 1, the success of Wave 2 should mean we can release future waves with increased confidence. We plan to go even bigger for Wave 3, and we'll keep building on that ...

There will be more wishes for those affected - the current plan, which isn't locked as yet, is that all other players will get one.

This is actually a mistake in the message. Your Double Daily Keys gets activated alongside the account unlock process, so it'll kick in from the day you return rather than April 6th.

With respect to the team, many of us have been doing that for 26 days straight now. That will continue for some people tonight almost certainly too.

We actually finish at 6 in terms of core work hours here.

That was a mistaken unlock rather than a restore. We've already addressed that error.

Hello everyone. Thanks for your patience today while we monitored the first rollout wave and fixed some of the initial issues that cropped up.

We just had our late afternoon regroup to confirm next steps - and we can now confirm the next wave will take place tomorrow rather than later today.

The team are rounding up the next players for restoration deployments over the rest of this afternoon, and we'll be prepping for the rollout as soon as we can tomorrow. We'll keep you updated on next waves and any further information as we get it.

What's your RSN? We can ask the team to take a look now.

We're upping it to three based on feedback, very recent decision. We'll be making that more prominently known soon!