Hi all -
A new NXT Client Update has now been released to address the intermittent crash issues introduced with this week's Game Update. This will be applied the next time you launch the RuneScape NXT Client.
If you are continuing to encounter crashes, please let us know in the comments. Thanks for your patience! The original thread on this issue can be found here: https://www.reddit.com/r/runescape/comments/lhpizr/client_crashes_updates/
External link →I expect that what's being worked on is only the outfits you see in the character creator as of right now. Past cosmetics will remain the same and retro outfits will remain the same is my best guess from what I'm seeing from their responses.
What I also get from this is that these new outfits will probably not mesh well with previous overrides and much less the retro ones. Prepare for a lot of people wearing the same sort of stuff that works well on the new avatar for a long time.
You are correct on the first paragraph - what's outlined in the post is the scope of the Player Avatar Refresh that will be first delivered into the game. That's not to say we won't go further (like Iroh mentioned on stream, there's tons of thoughts there), but the focus is on this tangible delivery and going from there.
On your point about things meshing well, we'll see if we can show that system off on a future stream so you can provide thoughts and feedback on it.
"You'll still be able to use all the cosmetics you've collected so far at their original fidelity." Please tell me this is just a stopgap thing, and that it does not mean old outfits will never be updated to the new graphical standard. Runescape needs to homogenize its overall quality standard, and continued mixing of low and high fidelity assets is just going to look horrible in the long run, which it already does.
This update is really designed to be foundational - something we can build from in a variety of different ways - but most importantly it's about proving it can be done in the existing systems. In other words, we want to get it out there for real!
To do that, the team are keeping the scope to something substantial but focused. For us to touch every asset in the game across 20 years of history, that's a huge addition to the timeline - especially if you consider we need to establish what we're doing now anyway before those assets can even be touched. (And any assets released while the project is in development add to that pile).
That's not to say we won't ever do that, just that this is the committed project we're able to communicate about today. Once this is delivered, there's tons of ways the team could go - from your feedback to completely reworking and modernizing the technical aspects of the avatar system, more customization features and so on.
There's not...
Read moreUPDATE: 12:10 GMT
Hi everyone -
Our update is progressing through QA and we hope to have testing complete shortly. Once testing has been completed, we should be able to provide a clearer timeline on when the fix will release - if there's no issues, we're still looking to go live later today at this time. We'll be back as soon as we have confirmation.
Cool.
Firstly - can i make my guy fat?
Secondly - can we have 'plain' clothes? ie. none of those blacksmithy straps / belts etc. just a plain cloth top and bottom? (like the typical 'bot' outfit on OSRS)
The feedback on this is very much with the team and something we're considering for the future.
Right now, this project is focused on delivering this new fidelity by refreshing what already exists in the character creator rather than additions. That'll give us a foundation to build from and potentially unlock body types or other changes in the future.
We're not at any point to commit to anything outside this project right now, but the team have a ton of ideas of where we could take Player Avatars next if the opportunity arises.
Can we please get another official update once the fix has been pushed live?
We will do - we'll also post when we have any confirmed timelines for release.
By end of the week, do you mean Saturday or next game update?
As in hopefully by the end of tomorrow. It's too early to be conclusive in case we discover any surprise difficulties with the fix or in testing, but the team is really pushing to get a fix out as soon as we can.
Just to add to this - if you saw the stream already, this brief overview article contains a few tidbits on some of the key improvements made from your feedback since the stream, as well as when you'll see them in action (soon!).
Thank you to everyone who gave feedback - here in our threads and your own, on Discord, Twitch chat, Twitter and so on. All of it was captured and turned into reports. The team are so enthusiastic about your response and can't wait to show you more.
UPDATE: 12:10 GMT
Hi everyone -
Our update is progressing through QA and we hope to have testing complete shortly. Once testing has been completed, we should be able to provide a clearer timeline on when the fix will release - if there's no issues, we're still looking to go live later today at this time. We'll be back as soon as we have confirmation.
--
Hello 'Scapers -
We've been looking into reports of some new client crashes occurring since the Game Update and we've now identified a fix. If you were impacted by these issues, thank you for your patience over the past week so far.
The good news is that the team have a fix in the works, and we're hoping to deploy it by the end of the week (pending confirmation). We'll keep you updated with any news as we get it, including if that timeline changes in any way.
Thank you again for your patience and we'll be back with updates soon.
External link →UPDATE (14:35 GMT) - Our Coldfix update has now released and the issue should be resolved. Please post below to let us know if you're still encountering this issue and thanks again for your patience.
Jagex giving updates using both AM/PM and 24 hour times
Hah nice spot! Fixing that now.
UPDATE (14:05 GMT) - We have a Coldfix rolling out to address the JAG login issue, which will result in a server reboot at approx. ~2:30pm Game Time. Once this has completed, we'll post back here.
We'd really appreciate if you could report back to confirm this fix has unblocked you once the update has released just to make sure we've got this resolved. Thanks for your patience and stand by for further news.
UPDATE (13:45 GMT) - We have a build with a potential fix in QA now. We hope to have more to share shortly.
We've spooled up a separate thread here to make finding updates on the JAG issue easier to find - title of this one is out of date!
Find our updates here: https://www.reddit.com/r/runescape/comments/lfbqst/login_issue_jag_error/
Reposting this separately to make our updates more discoverable.
We're aware of an issue regarding Jagex Account Guardian that is affecting some users. The teams are aware and we will update you once we have more information on the situation.
UPDATE (14:35 GMT) - Our Coldfix update has now released and the issue should be resolved. Please post below to let us know if you're still encountering this issue and thanks again for your patience.
UPDATE (14:05 GMT) - We have a Coldfix rolling out to address the JAG login issue, which will result in a server reboot at approx. ~14:30 Game Time. Once this has completed, we'll post back here.
We'd really appreciate if you could report back to confirm this fix has unblocked you once the update has released just to make sure we've got this resolved. Thanks for your patience and stand by for further news.
UPDATE (13:45 GMT) - We have a build with a potential fix in QA now. We hope to have more to share shor...
Read more External link →The servers are now back online!
For any updates on a JAG error message preventing log in, please see here: https://www.reddit.com/r/runescape/comments/lfbqst/login_issue_jag_error/?sort=new
--EDITED FOR NEW DEDICATED POST--
For anyone receiving the 'Jagex Account Guardian' message preventing login, we're aware and looking into this immediately. We'll post as we get updates.
Further update: The team have been investigating and we have a lead. No ETA at this time but it's our top priority. We'll have more to share soon.
For anyone receiving the 'Jagex Account Guardian' message preventing login, we're aware and looking into this immediately. We'll post as we get updates.
Loads of us locked out of our accounts because we're told Jag Guardian is not compatible with NXT BETA, but there's no way to turn Jag Guardian off. Fix please.
We've reported this to the team and we're looking into it asap.
In case you didn't catch Kari's other post, we expect an extended period of downtime (est. ~30 minutes if all goes well) as we roll this update out at 11am Game Time.
Further information and updates will be posted here: https://www.reddit.com/r/runescape/comments/lf8o9p/expected_server_downtime_ahead_of_game_update/
The servers are now back online!
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