Kafka

By hot seating, I think originally it literally meant different people jumping into the same PC chair to continue playing/doing something on the PC without pauses.

When I use it I mean players taking turns signing in to keep an account actively playing.

I am being looser with the term though because I would consider it hot seating even if it wasn’t 24/7 play, because obviously it would be a problem well before an account managed 24/7 play in GoW that we’d want to address before we had accounts getting to that crazy stage.

So we do have some players sharing logins (we super don’t advise this as it often ends up in account ownership disputes). But I haven’t really seen anyone playing competitively that way and I don’t often see it. I would definitely raise it as an important thing to address if it started affecting other players, and I know the team would agree with me because I remember having a conversation with the Producers about our stance on account sharing ...

Ok, I found the logs, I also checked another player with the same issue.

I’m not going to completely rule out an issue with the Adventure Board on Xbox, but I would be keen to hear from more people when it happens in future.

After doing some digging, it looks like the connection got cut to the game while you were in those 2 battles.

Coincidentally there were local area outages for both of you reporting the issue when you both had the issue even though you’re not local to each other.

It is a big coincidence, both of you getting the same error message around the same time in the same game mode, both on Xbox and both having internet issues at the same time despite not being local to each other - but it’s not impossible.

So for now I have to rule it out as an issue with your ISP, but I’ve let the CX team know to keep an eye out for any more out of sync errors on Xbox in the Adventure Board so we can track any trends and patterns that emerge.

Bas...

Sorry, the issue just has me intrigued, not saying it’s difficult (not even sure of difficulty level at this point). I’m being a nerd about it. Sorry because I know on your end you’re just exasperated by it happening again!

I’m looking into it anyway, will let you know if I need any more info or if I have any more info for you later.

Was there a battlecrasher in those 2 battles today for you?
I meant strange as in I can’t see the battle starting in your logs, which I’ve not had a problem with before. I was checking within the hour of you posting here, so I’m in the right time frame aren’t I?

Follow up question, this happened within the hour before you posted here hey?
Just want to make sure I’m checking the right time frame of your logs

Do you remember which battle it was on the AB exactly? (the position, like 2nd AB 1st battle for example) and did it happen on the same battle both times?

It’s super strange

Were you not even able to start the battle at all?
Because I’ve checked your account linked in your forum profile and I can see AB battles successfully played with no errors, battles started also submitted the results correctly to the game server. This basically means your Xbox went out of sync before the fact you tried to start a battle even got sent to the game server.

Or does the error happen in one of these places instead:

• When you open the Adventure Board
• When you select the Adventure
• When you select the battle
• when you select the “to battle” button to start the battle

Any additional details you could provide about when and where the error message happened exactly would be great, thank you!

You’re right, I should have said from the Soulforge

I’m waiting to hear back about this, it was still under discussion and I’ve got no update yet.
We’ll definitely let you all know when there’s more info.

I’ll let you know once I have more info, I think the team are focused on PVP and the lag issues right now and will get around to this one in a bit.

Could you let me know your invite code? I’ll take a look to see what I can find.

I still need to read up but addressing the starting concern:

I mentioned in my post in the thread you quoted that we do not have a hot seating problem in Gems of War currently.

I’ve definitely seen cases of account sharing but never hot seating.
Also the account sharing thing is really not giving those players a real advantage as I’ve not really seen one competing at the level of those top solo players.

If hot seating does become a problem we’ll definitely look into it.
But my main message was, account sharing isn’t happening on the level anyone should be concerned about currently - we don’t have a hot seating problem unles...

If you’re still having this issue can you please explain it in more detail?
As we’ll need to look into it further.

Flee moves the Troop down one slot per proc.
If it’s moving multiple times it’s probably related to this bug report.

We should have more improvements going out for the lag in the next week, but the team are still working on further improvements as well and we’ll have an additional team member working on it next week as well I believe.

I appreciate everyone’s patience with it, I know it’s an incredibly frutrating issue.

I’ve locked this thread to the crazy amount of community guidelines breaches regarding callouts.

I’ve also gone through and deleted posts that broke the rules.

If you suspect someone of cheating, there is a report button in game you can use to report them privately to the team so they can check it out.

If you want to ask about game rules, that’s fine, please don’t include any screenshots or identifying account details though.

In regards to the questions:

1. Account sharing is allowed.
   Hot seating is discouraged - we currently do not have a problem with players hot seating so this isn’t something that needs to be addressed currently. If it starts becoming a problem we will review that.

This was possibly fixed before Christmas when there were general fixes to the way the buckets for PVP were populated, let me know if you are noticing these small level windows still now.

This request was actually already made

I’m hoping where/how Medals are displayed, kept and set will be reviewed at some point in the future.

However, we currently have no set in stone plans for that or a timeline for it, our current development schedule is very full but this request is on the radar of things to consider reviewing in future.

Ah my bad, I didn’t notice the date or the deleted post

We had senior programmers working on it before Christmas and since we got back from Xmas/New years break our Tech Lead is working on it himself actively, like right now as I type this.