Kafka

Kafka



11 Sep

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    Kafka on Forums - Thread - Direct

it’s 37 minutes after weekly reset (5:37pm local time here). We will be sending the compensation very soon (I’m hoping it will be tomorrow during business hours) but it won’t be tonight.

It is coming through though.

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    Kafka on Forums - Thread - Direct

Ok I got a fast answer about the Luck Scrolls and the Headstart Offer:

The Scrolls included in the Tower of Doom Headstart Offer are based on the drop rates of the Scrolls (with some rounding up or down for even numbers)

For the Luck Scrolls though, there was concern there would be confusion around it because of how it directly adds scoring to the event. Which would cause a lot of bug reports about missing score or bonus score throughout the entire event as it wouldn’t add up for guilds who thought they knew how many luck scrolls everyone was getting or players who purchase it thinking they should get a higher or lower score for their purchase - just as some examples off the top of my head.

So instead we put in an extra Power Scroll for the offer, which are rarer than the Luck Scrolls, even though the Luck Scroll would probably be the preferred choice normally.

This was to make up for the fact we weren’t giving Luck Scrolls in the offer but also to help t...

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    Kafka on Forums - Thread - Direct

Hey, I’ve checked with the team and this is because you have an active explore run in the Underspire Kingdom and that was while there was a mythstone bonus there.

It was decided that rather than resetting your mythstone bonus for the Underspire Kingdom when you’re potentially 3/4 of the way through a level 12 explore run, we would allow the bonus to stay there so you don’t miss out on the rewards you were expecting to get.

But because it’s changed to an Underspire Kingdom, the mythstone bonus icon disappears from the Kingdom so it’s nbot begging to be clicked only for you to find it’s the underspire kingdom every time you open it as that would be frustrating.

If you don’t have an active explore run with mythstone bonus in the Kingdom when it ticks over to the Kingdom’s Underspire week, then you will continue receiving 4 mythstone bonus kingdoms throughout the week as it won’t trigger there on the Underspire Kingdom.

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    Kafka on Forums - Thread - Direct

I’ll ask about the Luck Scrolls, we had this convo awhile back and I could’ve sworn we talked about Luck Scrolls as well.


06 Sep

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    Kafka on Forums - Thread - Direct

The team have been looking into reports today of the Underspire map resetting after updating - so I’m just trying to make sure it didn’t reset AGAIN at daily reset as that would make it another issue.

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    Kafka on Forums - Thread - Direct

Had either of you noticed this prior to daily reset? Or did you just open Underspire for the first time since yesterday?


05 Sep

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    Kafka on Forums - Thread - Direct

I want to be very clear-noone has been banned for talking about aboriginal culture in a neutral - positive way since I have started working here in 2017.

Racism is absolutely not tolerated in Gems of War.

I’ve reviewed the ban and am satisfied it was for breaking the community guidelines and nothing to do with the player talking about aboriginal culture.

If your friend wants to appeal the ban they can contact support and we will explain the reason to them.


04 Sep

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    Kafka on Forums - Thread - Direct

Hey, I’m very sorry this happened and it was so close to weekly reset especially.

I’ll DM you to get your invite code from you so we can make this up to you.

The team have already pushed a fix for this a hair before weekly reset as soon as they saw the error occurring.

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    Kafka on Forums - Thread - Direct

I’m checking with the team if the fix took longer to push out than thought to see if it possibly hit the live game after weekly reset which would explain why it didn’t work.


03 Sep

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    Kafka on Forums - Thread - Direct

The idea behind Vault weekends is that you get extra rewards for what you would be doing anyway - but obviously this can’t extend through all game events as it would mess up the balancing having 4 gnomes show up.

If you farm vault weekends, but are getting tired of grinding and don’t want to miss out on the rewards, there’s autoplay.


01 Sep

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    Kafka on Forums - Thread - Direct

Hey, sorry that happened, we put out a fix for this on Monday! I guess it didn’t completely work.

Could you DM me your invite code so the team can have a closer look?


30 Aug

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    Kafka on Forums - Thread - Direct

Hi all,

As we always say spoilers from 3rd party sites aren’t accurate, and were subsequently asked for an official content calendar, Jeto spent the time to make one.

We are revising the readability of the calendar.

Thanks Jeto for taking the time to be able to share the offical content calendar publicly a month in advance, which is something we’ve never been able to do before, and for taking the time to make and post the calendar despite how busy you are <3

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    Kafka on Forums - Thread - Direct

I’ve closed this thread due to all the swearing - if people want to discuss the topic you can create a new one to discuss it following the community guidelines. Thanks


29 Aug

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    Kafka on Forums - Thread - Direct

Hey, Kurandara was in the Soulforge in June 2023.

It didn’t appear on Taran’s world because it was manually added to the Soulforge after there was an issue with it appearing in Event Chests so that everyone could get it.

Taran’s wouldn’t have had access to that data as it isn’t like the regular soulforge drops.


28 Aug

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    Kafka on Forums - Thread - Direct

If there are other changes I will be just as surprised as you so god I hope not.

I was told the issue was as simple as that one liner I posted - dead ends would try to fill the map - they are now restricted to no longer than 6 tiles.

As always, we will be keeping an eye out for any issues once we have the whole playerbase’s eyeballs on it, thousands of heads are better than 1 or however that saying goes.

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    Kafka on Forums - Thread - Direct

I know everyone is discussing CX finding game guides being bad for players - but for the record - I informed the team of the bug with dead ends, it wasn’t functioning how it was intended to and as such I was putting the needs of the many infront of the few as if you end up down a never ending dead end it really sucks.

I stand by what I said that the guides are really cool and this example from @Shadowfeld is one of them. Love it - on the team here we all know this information exists about the Underspire and which paths to take to avoid dead ends where the bosses are etc etc. But knowing all the information you’ve worked out the only thing we ever discussed or considered changing was the bug to the dead ends - not the other things you worked out. I promise if anyone had considered...

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    Kafka on Forums - Thread - Direct

I’m still catching up in here but the information as promised:

From reset today, dead ends in Underspire will not be longer than 6 tiles.
This is the way it was always intended to work - there was a bug which meant that a dead end could try to fill the entire map.

There are changes coming to Underspire in a future update which will see this number changed again - the details will be in the patch notes for the update those changes are in.

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    Kafka on Forums - Thread - Direct

Hey, sorry you’re having issues with Steam through firefox.

Which web browsers Steam supports isn’t something we at Gems of War have any influence over, we can only connect you to the store on your chosen platform when you choose to make a purchase from inside the game - after you hit the purchase button and any confirmation button in the GoW client, all your interactions with the purchase from that point on are handled by Steam.

Hopefully, once you let Steam Support know you wanted to continue using Firefox they were able to do some troubleshooting with you unless they outright don’t support Firefox at all.

If as many Canadians use Firefox as you mentioned there must be a workaround to this as not everyone will be using the Steam client.

I’m not sure how well this assists with your data privacy conerns, but if GooglePlay,the App Store, or Amazon handle data better than you feel Steam does, we have cross play with them so your purchases can be made there ...

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25 Aug

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    Kafka on Forums - Thread - Direct

Hi all,

After considering your feedback we’re currently implementing a change to make the score requirement for Reward Stages 13-16 around 20%~ lower than they currently are.

Thanks for taking the time to share your thoughts with us.

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    Kafka on Forums - Thread - Direct

I’ve got my eyeballs on this. Will have an actual answer before end of today I’m hoping