Mayra

Mayra



04 Sep

Comment
    Mayra on Forums - Thread - Direct

Hello @SDSnakeDoc,

Thank you for being so interested in assisting us in this investigation. You can upload the video to YouTube or a similar platform and share the link with us.

However, in this thread, we are looking for the issue on the Public beta - PC/Steam. Therefore, please submit a new bug report on the Xbox section of the forum, we’ll gladly take it from there.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your message. We shared more details that touch on your concerns over our Official Discord server, please check it out.

We hope this helps.


01 Sep

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

For more information on the upcoming patch please check the current notes on Public beta:

Read more

31 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your questions. We’ll seek out the answers with our team.
Keep your eyes peeled for direct messages and forum notifications.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you please share with us on what server or game mode did you notice this issue?

Also, could you clarify if you mean hardened steel weapons, and tools, or what items can’t you dismantle?

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Could you please share with us on what server or game mode did you notice this issue?

Also, could you record a short video better showcasing the situation you encounter?

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you both for the additional information. We’ll ask our team to review the legendary weapons.

Have a nice day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your reports. Would any of you be able to record a short video better showcasing the issue?

If possible, please also share what truncheon you used and what thralls were you trying to drag.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

The issue was specifically with Nemedian block foundations. If you used ceilings and fence foundations it should be fine.

If you want to test it out, first back up the saved file. By doing so, you can replace the file later if things go south.

We hope all goes well. Have a good day!


30 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

  • Do you have your game installed on an SSD or HDD?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

  1. Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

  2. Try to perform a soft factory reset while keeping games and apps.

  3. If the above procedure doesn’t help, please try to perform a full reinstall of the game.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings @Wak4863,

Thank you for reaching out to us. Could you please share with us on what server or game mode did you notice this issue?

Thanks in advance.


29 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles - Public Beta Client\ConanSandbox\Saved

It should be the “dlc_siptah”.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for the file and for this report. We will ask our team to look into it as soon as possible.

Have a great day! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for the video. We’ll forward it to our team for investigation.

Have a great day! :slight_smile:


28 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Could you please share with us on what server or game mode did you notice this issue?

Also, could you share with us a screenshot of the in-game map pointing to this location and where your coffer was?

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for the additional information. Could you share the saved file with us? Feel free to upload it to Google Drive or to a similar platform and share the link.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please submit a bug report on the correct section and with the provided template so we can better assist you.

Once you start a new post the template will show. Make sure to ...

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your log file. Please also follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

Please let us know if the issue still persists afterward.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for getting back so quickly. You can find them by following:

Steam\steamapps\common\Conan Exiles - Public Beta Client\ConanSandbox\Saved\Logs

We appreciate your assistance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us if you have tried to delete your single-player saved file and observe any changes to this?

Make sure to have a backup of the file if you plan to get back to it.

Additionally, could you share the log files with us?

Thanks in advance.