Mayra

Mayra



28 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Could you record a short video better showcasing the situation you encounter?

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Could you please share with us on what server or game mode did you notice this issue?

If it was in single-player mode, could you share the saved file with us? Feel free to upload it to Google Drive or to a similar platform and share the link.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Could you please share with us on what server or game mode did you notice this issue?

Also, could you record a short video better showcasing the situation you encounter?

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for the additional details. We’ll ask our team to look into it.

Have a good week! :slight_smile:


25 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

We’re cooking something up and definitely plan on doing more. We love doing contests so much and seeing all the cool bases and fashion your creative minds come up with!

Stay tuned for news! :smiley:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your report. Can you both share with us a screenshot of the map pointing to your location at the time of the storm?

We appreciate your assistance with this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings @Bourbon,

Thank you for your report. Please do share the video and if possible, a copy of your saved game so we can take a better look.

You can find the “game.db” by following:
Steam\steamapps\common\Conan Exiles - Public Beta Client\ConanSandbox\Saved

Feel free to upload it to Google Drive or to a similar platform and share the link with us.
Also, if you prefer, reach out via direct message to @community.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

We would have indeed. However, we can’t share many details of upcoming patches as development is not as linear as we would like it to be.

If anything, this is a learning experience for all of us. We would appreciate it if the player community took this experience into consideration the next time.

And ...

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23 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us your character and clan names?

Also, please confirm the date and approximate hour when the issue occurred.

We hope to hear back from you.


22 Aug

Comment
    Mayra on Forums - Thread - Direct

Hey,

We appreciate your patience while we try to troubleshoot this issue.
Could you perform one last test before we proceed?

Please delete the following files
In:
Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Config\WindowsNoEditor

you should delete “Input.ini”

And in:

steamapps\common\Conan Exiles\ConanSandbox\Config

you should delete “DefaultInput.ini”.

Once both are deleted completely, try to verify files and once it’s done give it a try in-game.

We hope this does the trick. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Hello,

Thank you for your reply. When you check the keybindings settings what do you see in the attack slot if you restore it to default?

Have you tried to reassign the key to the LMB itself again?

We hope to hear back from you.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. We have updated your forum rank to allow you to send links and files.

Please share the error message and any logs you might have. You can find the logs by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. By any chance, do you use any software aside to assist with its configuration?
If so, have you tried updating it or disabling it while you tested it in-game?

We await your reply.


21 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks in adva...

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

If the issue persists, please feel free to reach out privately and share your game logs with us.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team.

We appreciate your patience while we review your report.


18 Aug

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. We’ve been trying to get more information on this issue for a while now.
Would you be able to share the private server’s database and its settings?

Feel free to upload them to Google drive or to a similar platform and share the link with us.

Also, please reach out in private via direct message to @community if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Hey,

Thank you very much for the detailed images, this is perfect. :smiley:

Have a great weekend!