Mayra

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Which Xbox model do you have?
• Do you have your game installed on an SSD or HDD?
• Is the console stable while playing other demanding games?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

• Try to perform a soft factory reset while keeping games and apps.

• If the above procedures don’t help, please try to perform a full reinstall of the game.

We await your reply.

Greetings,

Please submit your bug report with the provided template so we can better assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks...

Greetings @fremduk,

Thank you for the additional information. We added it to the original report.

Please let us know if any other issues appear. Have a great weekend!

Greetings @Pugilist,

Thank you for getting back to us.

Also, @demonado could you also share a saved file with us to help us identify the issue faster?

Please feel free to reach out to us in private to share the file if you prefer.

We really appreciate your support on this matter.

Greetings Exile,

Thank you for your report. By any chance, do you have access to the saved files from that server?

Can you also confirm that the server doesn’t have any mods installed?

We await your reply.

Greetings Exile,

Thank you for your report. Can you please share with us if you have the Stable feat unlocked?

We await your reply.

Greetings,

Thank you @ConanBoDk for your assistance and your report on the Zendesk mobile version. We already poked the team in charge of the page to make the proper adjustments.

Regarding @NatronaFats’s issue with the coins, please submit your ticket under “in-game purchase”.

We appreciate your support and patience while we review these matters.

Greetings @marcionemezis, and welcome to our forum!

Can you share with us what language is set on your Steam?

We await your reply.

Greetings,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

• Change to Default Graphics Card
• Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
• Disabling Antivirus/Firewall Software
• Turn off Overclocking and SLI Technology
• Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.
We hope this helps!

Greetings Exile, and welcome to our forum!

Thank you for your report. We forwarded it to our team for investigation.

Please let us know if you find any other issues on our Lands. Have a great day!

Greetings Exile,

Thank you for the additional information and images. We will proceed with our investigation.

Have a great day!

Greetings!

Thank you very much for the pictures. We will continue to investigate this issue.

We appreciate your support while we review this matter. Have a great day!

Greetings Exiles,

Thank you all for your feedback, it has been sent to our team. In the meantime, we would like to clarify some of your questions:

• Why did we remove slots?
  It was indeed an overlook and as we stated several times: items in the Bazaar or Battle Pass should be strictly cosmetic. It had to be fixed in order to stand by our proposal and not harm those who chose not to purchase it.

• What will happen with the extra items after the patch?
  The items will remain in those slots until they are removed by you. Once you remove the extra items the slots will go away until it reaches the intended number of 40 slots.

If you still have concerns regarding your account or wish to pursue this matter further we advise you to submit a ticket to our ...

Due to the increasing amount of flags, we will close this thread.

Greetings Exiles,

We understand PvP is always a heated subject but please remember to observe the forum Social guidelines before posting your comment.

It’s okay to disagree with ideas and opinions, however, remember to stay excellent to each other.

We are all Exiles here.

Greetings Exile,

Thank you for your report. We will ask the team to investigate it.

We appreciate your support while we review this matter. Have a great day!

Greetings Exile,

We are aware of this issue and it will be addressed. Please keep an eye out for it on future patch notes.

Thank you for your support. Have a great day!

Greetings Exile,

Thank you for poking us. This should be fixed with today’s patch as it was present on some other Battle Pass armors as well. Please give it a try and let us know if the issue still persists.

We await your reply.

Greetings from Hell!

We appreciate all of your comments here. Our team is currently working on the issues reported and once we have news we’ll share it with you all.

Thank you for your patience and support.

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.