Mayra

Greetings Exiles,

Please read the following as we clarify the matter in the present thread:

Greetings Exiles,

Please read the following as we clarify the matter in the present thread:

Greetings Exiles,

We merged the threads about this issue to keep all the information in one place.

@Vathelos, our team suggested some steps:

Can you please try to delete the “modlist.txt” from your game files? You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Mods

Also, can you tell us what happens if you try to press Esc/escape when the cutscene appears or finishes?

We await your reply.

Hey @DapperPaperBag,

Our team was looking into your log file and suggested some steps:

Can you please try to delete the “modlist.txt” from your game files? You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Mods

Also, can you tell us what happens if you try to press Esc/escape when the cutscene appears or finishes?

We await your reply.

Hey,

Thank you for the additional information. Could you share with us some of your files, so we can have a better look?

If possible, please upload the entire “Saved” folder and its contents to Google drive or to a similar platform and share the link for download with us.

You can find the folder by following:
Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

Please feel free to reach out in private if you prefer via a direct message to @Community.

Thank you in advance.

Greetings Exiles,

We’d like to update you on the mod caching feature.
This feature was introduced in 3.0.5 to assist modders in patching their mods.

However, some issues followed:

• An issue with the mod mismatch window was made worse with mod caching, preventing players from logging into servers.
• While there was an opt-out option for clients, there was none for servers that are actually more bound on disk space than we anticipated

We do have a fix for the first issue which will be implemented in a future patch.
However, the available disk space on some server providers might not be enough to support the feature.

For that reason, we are disabling it today and have no plans to enable it for the time being.

Please note that even after disabling it, the cache folder won’t be deleted automatically. You can find the folder at:
\Conan Exiles\ConanSandbox\Saved\ModsCached

Additionally, a re...

Greetings Exiles,

We merged the threads about this issue to keep all the information in one place. Our team is looking into it and we will update this post once we have any news to share.

We appreciate your patience while we investigate this matter.

Greetings Exile,

Thank you for your report. Could you share with us your character and clan names, as well as the date the issue happened?

Feel free to reach out in private via direct message if you prefer. We await your reply.

Hey,

Thank you for the information. Please let us know if the issue still persists after a later hotfix or patch.

We appreciate your support.

Greetings,

Thank you very much for the additional information. We will ask our team to investigate it.

Have a great day!

Greetings Exiles,

Thank you for your reports. Can you please share with us if you have any mods installed?

We await your reply.

Greetings Exiles,

We are aware of this issue and it is being worked on for a future patch. We still don’t have an ETA for it though.

Please keep an eye out for it on patch notes. Thank you for understanding and for your support.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for your message. Can you please share the server number where you experienced the issue?

Also, if possible, could you record a short video displaying the actions you took while trying to make the follower accompany you?

We await your reply.

Greetings,

Thank you for getting back to us. Can you try to upload the video to Youtube or to a similar platform and share the link with us?

We appreciate all the effort and support.

Greetings Exile,

Thank you for reaching out to us. Can you share your PC specs and what settings you have on the graphics of the game?

We await your reply.

Greetings Exiles,

Thank you all for your messages. Can you please share with us the server number and where did your character died?
Also, if you remember what was the cause of death, it could assist us in this investigation.

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Are you still experiencing the issue?
Sometimes servers pick up on the updates faster than clients. A restart should be able to trigger it though.

We await your reply.

Greetings Exile and welcome to our forum!

Thank you for your message. We upgraded your forum rank and you should now be able to send files and images.

Please share the log file so we can have a better look at what might be the issue.

Thanks in advance.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!