Mayra

Mayra



24 Oct

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out. Can you share with us if the issue still happens if you try to play without said mods?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. We reached out to you in private to request more information.

Please check your forum notifications for our direct message.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us if this was experienced on an Official server or single player?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you very much for your detailed report. We will accept your offer and would like the saved file from your database.

Please upload it to Google drive or to a similar platform and share the link with us. Feel free to reach out in private if you prefer.

This is already super helpful. We appreciate your support! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you try to perform a fresh install and let us know if the issue still persists?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you share a video with us showing the issue in action?

We appreciate your support with this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile and welcome to our forum,

Thank you for reaching out to us. Can you share with us if the last time you played it you exited the game through the proper menus? Did you ensure your saved file was stored on the cloud?

Can you try to restore it by using the cloud options?

We hope this helps! Have a great week! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Have you tried to use the “verify files” option on Steam?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you share with us some images of the issue and the name of the items that display it?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings,

This issue seems to be related to a conflict between the graphics card and the system. Can you try running the game in a window instead of fullscreen?

If the issue still persists we strongly recommend you seek Nvidia’s support.

Comment
    Mayra on Forums - Thread - Direct

Greetings @medusa_plays,

Thank you for your question. It is against the contest rules to use any kind of filter or editing, including but not limited to Nvidia’s screenshot mode depth of field.

We hope this helps! Have a great week! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Hello,

You can drag the file over to the text box and the forum will show it with your message.

Thanks in advance. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Our team is already working on this and it will be addressed in a future patch. We don’t have an ETA for it yet as is still being worked on.

We appreciate your patience and support.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!


21 Oct

Comment
    Mayra on Forums - Thread - Direct

Hey,

A saved file where the issue is still showing would be great. We’ll await your dm. :slight_smile:

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you confirm whether you noticed the meteor shower and no nodes were found or if they are not even falling?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Hey,

Can you share a picture of your inventory where the colored fodders should be?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out to us. Could both of you share some information with us?

  • Your Xbox model
  • Server number or game mode where you experience the issue
  • What spell or steps do you perform consistently that you noticed is immediately crashing the game?

We understand crashes are very frustrating, but providing as much information as possible will help us narrow down the issue.

We count on your cooperation.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you share a short video with us showing the issue in action, please?

We await your reply.