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Heads up, the sprites are changing for the skill trees this next patch.
Heads up, the sprites are changing for the skill trees this next patch.
Ahh, that makes sense now. I hope to see you back down the road. Have a good one 
I’ve just noticed that your account doesn’t have beta access. Which platform did you purchase the game on? Steam or our website.
Which version of the game are you playing on? I think it’s probably struggling because it’s not up to date. That error message is from an old version of the game.
Did you do all the steps in that support article? Did any not apply? Were any unclear?
Hi Tiagodias, sorry you’re having issues logging in. We’ll do our best to fix it for you.
Hi Goose1128, sorry you’re having issues with getting logged in. LE-18 basically means that the game is struggling to talk to the login server at all.
Here is a support article with a few steps that you can get started on: https://support.lastepochgame.com/article/196-data-transfer-failure
We have had a few small issues with the login server recently but it has been up all day and is up right now.
A confirmation popup has been added for the next patch.
Yes, I’m sorry but we probably can’t recover the data.
This is has been a really tough few weeks. I don’t think we’ve had a save bug this bad before and I’m finding it quite hard to tell people that their stuff is gone.
The only ray of sunshine that I can offer would be that fixes for both the crashes and the save corruption are arriving soon.
If you played before patch 0.7.7, then you will have save information in your registry that it will grab if it doesn’t find save info in that save folder.
If you want it to use steam cloud to save I think you have to turn it on in steam under the preferences for Epoch.
Hi JayShon, sorry to hear you’re having crash issues. Were you by any chance playing a mage? Lightning Blast has some issues in the current version for some people. We have a solution coming in the next patch. Temple of Eterra also has some known issues that we have changes for too.
Thanks for the crash files all the data we can get is very helpful.
Hi Arakthunder,
Thanks Llama8, that’s great info. All I would add is just to clear up one thing. The primary save for your characters are offline already. We do use steam cloud as a backup but the main saves are local so you can access those already.
They can be found here: (if you are on windows)
C:\Users\[username]\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves
We have significant upgrades coming to the saving systems next patch later this month that will stop this from happening on a crash. We also have fixes for several known causes of crashes coming with that same patch. So, hopefully you won’t crash anywhere near as often but if you do, the saves won’t get lost.
Hi Garrosh, welcome to the community. This is good data, thank you for collecting it all. The game does auto-save very frequently but we do have a bug right now that causes those saves to become corrupted on crash. We are planning to release a fix for this problem with the next patch. I’m sorry for the inconvenience.
It’s OK Sarno, no need to worry, 7.8 is a long way out. We’ll get 0.7.8 and all the patches in between to make 7.8 a masterpiece. 
Yea, you can still change your posted skills in the current system. I was more referring to the extreme measures of switching out entire gear sets and fully respecing. I’d say that the current version of the ladder is what I would call experimental. It’s fun and I’m really happy we have it but it’s nowhere near done. I’m not sure where it’s going to go at all but it still has plenty of room for iteration.
Definitely one of the options we are batting around as we know that in the past on other games, people have intentionally logged out with dummy gear on to try and trick others on the ladder.
We have debated adding more information to the builds on the ladder. On one hand it’s a really great way to bring the community together and encourage discussions. On the other, it tends to homogenize builds which isn’t ideal. We still haven’t decided what we’ll do yet. All I can say is that it’s not coming this next patch.
Thanks for the reports guys, I know it’s tough that we aren’t replying to each one but we do have a bunch of stability fixes coming down the pipe for next patch.
We are investigating the issue.
Thanks for your support! Our controller functionality is not finished. It’s at a place where it’s, as you say, manageable so it did get pushed back slightly in favor of other more pressing concerns. It has not been forgotten as our Game Director has a similar need for controller support and it has been on our requirements sheet since day 1. I can’t give exact dates for updates to the system but I can say that it will get some love.