Mike_Weicker

Mike_Weicker



06 May

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Just thought of another option, the game is pretty big so it’s probably taking up a fairly large chunk of your hard drive space.

I haven’t used one of these programs on a mac before so I have no idea how well they work but I use and old version of SpaceMonger on my computer to free up space. It’s creates a visual representation of the drive so it’s easy to see the large folders.

After a quick google, the first result is GrandPerspective for mac. Looks like it’s free on SourceForge

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It doesn’t really install to a specific location. It goes to wherever you initially downloaded it. Typically that would be in your downloads folder.

I will say that I haven’t personally installed it on MacOS yet so I could be wrong about where it is.

As an alternative, you could also try searching your entire computer for the word Epoch as I doubt that it would appear in many folders.

Also, how big is that launcher folder? Is it just a shortcut to another folder? If yes, can you see where it’s pointing? If yes, how big is that folder?

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ok, that helps. It’s not an error that is being thrown but rather some frame that it’s trying to do a far too large calculation in.

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hmmmm, I don’t see anything in there that should be causing this problem. This was after having the issue and without restarting the game right?

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How big is the Last Epoch Launcher folder?

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Hi there, I’m sorry to have to tell you but we can’t do anything to get your items back for you. Something must have gone wrong with the loading process when the stash was opened. We are in the process of changing that process to make it more stable.


05 May

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Yup, that will help. We need all the data we can get right now.

It’s really strange, I have a decent system, nowhere near as good as some of the ones that get posted, and I have a solid 50+ fps in the editor on very high settings and the editor adds a bunch of overhead. Not to mention the other dozen heavy programs running in the background.

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OK, this may have had something to do with the character respec going wrong.

Please let me know if it happens again and we’ll get you to give us an output log so we can figure out the error.

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All enemies should be cursable but some of them get the visual indicator placed inside their bodies so it looks like they aren’t cursed.

If you find enemies that you can’t see the curse on, please let us know which ones and we’ll fix it.

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Hi Schnarchnase, sorry to hear you’re having some fps issues. We have oddly variable performance from different systems. We get reports of people with 5 year old systems working well and brand new powerful systems having fps issues like yours. We are working to track down these issues.

We are aware that some software really doesn’t play well with the game if they are running at the same time. We don’t have a solid master list of things that conflict but we have had reports from several users about VPN software causing problems. If you are interested in doing a little troubleshooting, I would recommend turning off as much software you can and see if it helps. It’s probably not a resource issue but rather a specific piece that is having some issues.

I would also recommend double checking graphics drivers but that’s just a ultra generic thing that you probably have already done.

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Yes, so it’s getting an error when it’s first trying to connect to the server. The launcher also having that same issue makes me think that it’s being blocked by some sort of network security system. Is it possible for you to take a look at your firewalls to make sure that it’s not being blocked? The spot that it’s getting stuck at is a very basic network call.

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Hey everyone, sorry to hear that you’re having this issue. We’ve got a lead on the problem and we’re working to fix it. We don’t have a good solution for players until we get the next patch out.

As Sarno mentioned, you can drop your settings down to lowest and it will hopefully help get you through.

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As for the confine mouse thing, we’re looking to add an option to confine the cursor. It won’t be added quickly but it is planned.

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What’s different about this character compared to the others? I’m not sure from your report if other characters can load in to the end of time or not.

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The application should be installed to an app folder right beside the launcher itself. How big is the launcher folder?

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Thanks for the logs, that’s very helpful. I think I know the cause but I can’t fix it until next patch. See if you can move very close to him without clicking on him and then try clicking on him once you’re already standing in range.

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Hey guys, thanks for the bug report. We’ve got a fix coming down the pipe for this one. Let us know if it isn’t fixed by the next patch.

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Hey guys, sorry to hear that you’re all having this issue. It would be very helpful if we could get your output log files after it happens.

The output log will be located at C:\Users\username\AppData\LocalLow\Eleventh Hour Games\Last Epoch\output.log

Each time you start the game, this log gets overwritten so if you could make the bug happen then go get the log, that would be very much appreciated.

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We have several reports of problems like this. We’re working to fix it. If it functions as intended, restarting the application shouldn’t cause a complete redownload but I’m not sure it would help speed things up either.

What type of hard drive do you have? Is it a SSD or a traditional HDD? While you left it for 4 hours, was the window selected or was it in the background?

I’m hoping that you’ve got it going by now but I just want to collect all the info I can to try and make it better.

Thanks