Roxx

This is something that is related to the ongoing stability issues surrounding EU servers. The teams are making an effort to both mitigate that and to look for a solid fix.

While we definitely understand the desire for server transfers (and agree!) at this time it is not a regular feature that has been fully implemented in any version of the game. This is something that will take a lot of time and development before it can even be on the table, which is why it is not already being employed as a solution.

Hey y’all, please reach out to Lost Ark - Support | Amazon Games if you can!

This is something that is under discussion, so the feedback from both sides is truly appreciated

Please reach out to support so they can assist: Lost Ark - Support | Amazon Games

Folks, please remember that is is absolutely okay for people to have different opinions than you, but it is not okay to be rude or attack others because you don’t agree. I am locking this thread now because of that, and will point back to the Code of Conduct, because it looks like it needs to be reviewed:

Treat others the way they wanted to be treated

Do: be kind, build fellowship with other players, and be your best, unique self.

Do not: engage in behavior that diminish, th...

It looks like there are two conversations happening here…

In regards to the multiple item claims issue from last week (Regarding Multiple Item Claims) these items have been being revoked from players already. There is no player action required.

For the extra delivery of Founder’s Pack exclusive items, those are coming on Saturday, 2/19. You can learn more here: ...

Hi all,

At this time after discussing with the team, there is not an available option to restore these missing dungeon entries for folks; they will automatically reset with the weekly reset. I know this is especially frustrating with the rolling restarts that happened this week, and I do apologize. We are continuing to work on stability and lessening maintenance times to ensure this does not continue into the future.

Currently we do not have any plans to come to game streaming platforms

Are you receiving a purchase failed error? If so, the team is aware and working to correct this.

This is happening to folks with multiple purchases – the team is aware and working to correct it.

We are working on a language filter feature in order to address this issue. It is still being created, but we will share more details when we have them.

These grants will happen on Saturday – you can learn more here: Player Grants: Lost Ark Launch Week Recap - News | Lost Ark - Free to Play MMO Action RPG

Thank you!

We are working to improve moderation tools, but in the meantime please report these players either in-game or through support: Lost Ark - Support | Amazon Games

The team is aware and working on a fix. You can find more information on our Update on Current Top Issues post here: Update on Current Top Issues

Can I ask when this happened? This is one of our patch notes from last night: Fixed an issue where Royal Crystal refunds can get stuck pending when using the currency Exchange.

If this is still occurring, please let me know

Founder’s Pack grants will go out to players on Saturday, 2/19 - Player Grants: Lost Ark Launch Week Recap - News | Lost Ark - Free to Play MMO Action RPG

I’m not quite sure what item you’re referring to? The only ship-related item in the Founder’s Pack is the Founder’s Exclusive Wallpaper: Founder’s Pack Content Showcase - News | Lost Ark - Free to Play MMO Action RPG

Hey, this is something the team is aware of and is working to correct