Roxx

Hey adventurers! We want to share a valuable resource that can be used during your time playing Lost Ark to help you research anything and everything, from your first ever Class choice to that last pesky Mokoko Seed you’re looking for.

You can find the full website here: Lost Ark - News, Guide, Database, Class, Skill, Item, Map, Craft. Mokoko Seeds, Skill Builder

And if you don’t know where to start, here are some extra handy links that adventurers have found useful!

Maps: ...

Thanks folks – this is a known issue and the team is working to correct it!

We didn’t expect this to be a one-off solution to fix all of the problems with queues, but it does provide an option for some folks and help prevent more new players from joining EU Central. We’re taking multiple steps where we can, and this was just one of them

Unfortunately this issue is tied to some of the issues we’re seeing with the overall stability of EU Central right now and the influx of players. While improving that situation over time will help mitigate, the team is also looking into a wider fix to address this.

I understand, and have reported that internally. But for now for folks looking for a path forward on these issues, appealing through support is the way to go.

Unfortunately I am not part of the CS team so I cannot assist directly, but please reach out to support to submit an appeal: Lost Ark - Support | Amazon Games

I do not have too much more of an update to share, but still wanted to keep folks in the loop where I can.

In checking in with the teams, this server has remained locked to avoid a large queue situation from occurring due to the number of player accounts/characters on it. While this may change at some point, unfortunately I do not have an ETA to give – but the team is aware of the feedback while they continue to work to balance server loads. I apologize for folks that want to join in and play, and understand this will not be a satisfying answer, but I will keep trying to provide updates when I can.

The new region for Europe is live now, which is an option for players who are willing to switch regions in order to avoid queues. Unfortunately, we are unable to add additional servers or capacity to the current EU Central region due to the game’s architecture, as this would lead to massive issues with game stability. We are still working on mitigating where we can, but unfortunately this situation is complex and requires work from all teams that will take time.

The make-good for the folks on the Galatur server is for a subset of players that were affected by a one-off gamebreaking bug that has locked them out of being able to progress through the main story quest/progress at all on their characters. You can see more on that here: Galatur Account Issues

Because we are not able to resolve these bugs in a timely manner, we have decided to grant the affected players something that will hopefully make starting a new character a bit easier for them after waiting so long ...

Heroes of Arkesia,

After last week’s launch, we shared our plans to grant a Launch Gift and additional Founder’s Pack items so players can explore other servers, alongside compensation to players impacted by issues on the Galatur server. We wanted to gather all the information in one place, so that players can easily understand which grants apply to them. You can find each listed below, along with specifics on the player groups entitled to these grants and the applicable dates.

LAUNCH CELEBRATION GIFT

If you haven’t heard yet, to thank everyone who joined us at launch, we’re collaborating with Smilegate RPG to grant all players a launch celebration gift. Anyone who logs in and enters Arkesia between February 19 at 11:59...

We are finding that some players that are seeing 10027 errors when trying to connect to the new Europe West region. If this occurs repeatedly, you will need to restart not your Steam client in order to resolve this.

The Europe West servers are now available. You may need to reboot the client to see Europe West and the full list of servers available.

Thank you for your patience!

There was some feedback around this that we did discuss, but ultimately the decision was made in order to keep the naming conventions uniform.

Just wanted to share that insight – folks can still be free to discuss.

This is like a missed connection… I hope they find it

We’ve gotten a lot of conflicting feedback about this, but I have a special place in my spot for the old prologues as well. I’m not sure if we’ll ever be able to bring them back, but I hear ya and am happy to share this

I miss her too

Right now maintenance times are rolling out pretty much as soon as possible on all fronts as we continue to work towards stability and operate in “launch mode.” I don’t expect this to continue on at peak times in the future

Desactivaremos nuestros servidores el 2/16 @ 11:59 PM PT / 2/17 @ 7:59 AM UTC para implementar una nueva actualización. Esperamos un tiempo de inactividad de 3 horas.

Hemos puesto en marcha el trabajo preliminar para abrir la nueva región de servidores en Europa, llamada Europa Oeste. Una vez que el mantenimiento haya sido completado, podréis ver esta pestaña de selección de región pero estos servidores no estarán disponibles de inmediato.

Gracias por vuestra paciencia.

Nous arrêterons nos serveurs à 2/16 @ 11:59 PM PT / 2/17 @ 7:59 AM UTC pour déployer une nouvelle mise à jour. Nous prévoyons un temps d’arrêt de 3 heures.

Merci de votre patience.

Wir werden unsere Server am 2/16 @ 11:59 PM PT / 2/17 @ 7:59 AM UTC herunterfahren, um ein neues Update zu installieren. Wir erwarten eine Ausfallzeit von 3 Stunden.

Vielen Dank für eure Geduld.