Roxx

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Restarts began on the Thirain and Trixion servers, starting approximately at 2022-02-15T21:30:00Z. These servers are now back up and running.

Thanks, we are seeing if there is a way to quickly address this. I will provide an update when I can

Thanks, we are looking to see if there’s a way we can quickly address this for folks. I will provide updates when I can

This likely is tied to the ongoing Crystalline Aura issues, where it will appear/disappear for some folks. This is out for a fix this week

Please see the top section of this post: Update on Current Top Issues

We expect the fix to come this week from SGR

The patch is currently being built by Smilegate RPG and we are prepping for it this week.

Servers are back up, you’re all free!!

Yes, they are not gone from your account but simply not appearing. This next update I referenced above should directly address that

Thanks for the patience! Feel free to return home, Mokoko-ites (? )

Yes, if timers were ongoing during this time we plan to address it for players

These have not been granted yet. We will let players know when they are on the way

That is the plan, yes

Store and aura issues are ongoing, not tied to this restart, and will be fixed in our next update. Those details are available in the top section here: Update on Current Top Issues

While I apologize for those in queues, unfortunately this was an emergency restart which needed to happen as soon as possible in order to prevent things getting into a bad state. I understand the short heads up is not ideal, but letting things go on may have caused further issues down the road.

The market problems are part of a bigger ongoing issue that we will have to resolve in our first update. There are more details in the top section here: Update on Current Top Issues

So the Mokoko server has crashed (which I think is pretty clear by now) – but it is currently in the process of coming back up, and should be recovered before long.

So the Mokoko server has crashed (which I think is pretty clear by now) – but it is currently in the process of coming back up, and should be recovered before long.

Yup, we apologize for the short heads up, but this can be considered a bit of an emergency restart that we needed to act upon before things went strictly south. As this continues throughout the day, we will try to get longer leadtimes.

Sorry for the short heads up, but please see the following: