Ubi-Akatsirin

Ubi-Akatsirin



29 Mar

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Hey @kungfubetty !

Sorry to hear you're experiencing the same issue.

Like Ubi-Gizmo mentioned, the buddy pass invite expires after 2 hours if not accepted. If your friend already enjoyed the buddy pass, they can no longer accept a second invite. You can find more info here.

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Hey again @ollywalk

Just like I said in your other post, could you attach a video showing the drone exploding in this situation ? I wasn't able to find any similar report, and this could help our teams understand the situation better 😊

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Hey there @ollywalk !

Thanks for reaching out to us about this.

Would you be able to provide a short video showing that the drone doesn't scan, please ? It would help us understand visualise the situation, and we will be able to try to recreate it on our end.

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Hey there @jabba-em

I'm sorry to hear you're experiencing crashes when playing the game.

Did you notice any action that you do every time right before the crash ? Do you have any error message on screen when it occurs ?



25 Mar

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey Simon @uk_werew0lf

Thanks for your message and sorry for the delay in that answer !

Could you reply to that info so we can see if it's possible to recover the character please ?

NUMBER OF CHARACTERS MISSING: 
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED: 
ESTIMATED PLAYTIME: 
CHARACTER LEVEL: 
ESTIMATE OF XP: 
DARKZONE LEVEL: 
GEAR SCORE:

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @rassh

Sorry to hear you're having the same issue here.

Can you confirm you have the error code 4-0xfff0be25 ? If so, could you try these Connectivity Steps to see if it helps solve the issue, please.

If it persists after the steps you're still experiencing the issue, any update will be added to the ...

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @nongenuine

I just merged your thread with another one as you're describing the same issue !

Like I said just above, we're aware for the battlepass not registering progress and an investigation is already on going. Could you tell me more about the weekly Ubisoft Challenges that are stuck please ?

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @x_ansel_x, @Step-of-theWind, @Wolfitolel

Thanks for your report, and sorry to hear your challenges aren't tracking the progress. Our teams are already investigating the Battlepass challenges and looking for a resolution as soon as possible.

Could you tell me more about the Ubi Conn...

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @twoleghound, thanks for the picture here and sorry to see you're experiencing this issue.

I merged your thread with another as the issue was the same.

...

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey guys @tonimoni95, @Danique_073,

sorry to hear you're having issues with the progress for Set 2 Challenges. I merged your post with this one, as it is the same...

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22 Mar

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @aw7777777

Thank you for this information, the most important is that the issue is now resolved.

If it happens again, don't hesitate to let us know