Ubi-Akatsirin

Hey @AngerOfTheLand

I'm sorry to see you're having issues with a MIKE01 issue in The Division 2. Thanks for sharing the steps you've already done, and I'm sorry to hear you've had to use a lot of your time on this.

Would you please be able to tell me if you've done all the steps from this article, as well as a ...

Hey @BackwoodsLegit

I'm sorry to see you're having issues with some missions. From what I can see, some of these have already been reported to the dev team and are under investigation.

Would you be able to provide videos showing these issues, please? This way, we'll be able to share all that with the team.

Hey @KoPiTee, @cordeiromr, thanks for reaching out to us.

The dev team has been made aware of this issue and is already investigating it! Sorry for the ...

Hey everyone!

Checking in to see if you're still experiencing lag issues?

Thanks Otter for providing more info!

Hey @Spool_68 !

I'm sorry to hear you're having issues with launching the game. Have you tried these steps as well as the steps from ...

Hey @snowyspider3181 !

Would you be able to send us a screenshot showing that, please?

Are you muted in clan chat or is this only for written chat?

Hey @Mike_De_Kale, sorry to see you're having this issue with your DARPA missions.

Could you tell me what platform you're playing on? Do you have the Guardians Global Event modifier active?

Would you be able to send us a video or screenshots showing exactly what you mean so we can help you best? Thank you!

Hi @x07Syn and @NWV_Clutch

Would you be able to tell me if you are playing in manhunt when this happens? Is there any error code showing up?

Would you be able to send a video showing what happens, so we can raise it to the dev team, please?

Hey @G-LaoMao, I see you're having a crash to desktop when opening the map in game. Does this happen every single time? Do you have any error message appearing on screen when that happens?

Would you please be able to follow the steps from this article to see if it helps reduce the crashes?

Hi @DasGugginator, sorry to see you're having issues when lauching the game!

Would you be able to share a screenshot of the error message please? Have you tried reinstalling Ubisoft Connect to see if this helps with the .exe error?

Hi everyone, just giving a general update to the thread. The dev team is investigating the issue.

If you are also encountering this, please provide pictures/videos showing the issue so we can pass it along to the dev team! Thank you

Hi @hairysauce !

Thanks for sharing with the community what helped you fix this issue!

Hey @sasorisan1

Sorry to hear your second Adrestia Sniper disappeared. Could you tell me if it disapeared completely or if it's just unavailable from the Recalibration interface please?

Hi @Jack-Nak1oeil

Have you been able to try the steps mentioned by @Noxious81? This should make you reach Tier 4 ...

Hey @linc-harris6670

I understand this is not the answer you're expecting. An investigation is open for the countdown issue by the development team.

As for the known issues board, we've already reached out to the relevant team to make sure it stays updated, sorry about that.

Hi @rcarmin !

I'm sorry to hear you're having issues with your settings not saving on Xbox Series X. I couldn't find reports from other player of this issue on Xbox Series. Would you be able to follow these steps as a precaution, please?

It's a stretch, but do you have access to another console to test if the settings also get rese...

Hey again @Gabriel-Knight

Could you tell me if this is the only mission where you have this issue, or if others also have it? Could you please verify your game files and try again to see if the audio is still missing?

Hi @Gabriel-Knight !

I'm sorry to see you're having this issue. Could you tell me what platform you're playing on please? Could you also tell me what maps you're experiencing this on? Thanks!

Hi @guest-gomN2de7

Like @ArthurFriend (thanks for the help!) said, this is currently under investigation. Could you tell me if you have any Global Directive ...

Hi @TWoS_Cv, sorry you're having trouble with your purchase.

Like @ArthurFriend said, if you've purchased your content through Ubisoft directly, please reach out to us on ...